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Excellent food! I took a friend here to celebrate her birthday and we sat at the bar. We had the potato gnocchi, shrimp scampi, fried cauliflower, warm Brussels sprout salad, veal meatball and bang bang grouper. Everything was amazing with great flavor! The only one I wouldn't order again would be the fried cauliflower, it needed some kind of dipping sauce or something, was kind of dry for me. One of my favorite places to people watch if you are able to sit outside on the deck/porch. Cool bar area and great booth seating options available too!
So glad to hear that you enjoyed your recent experience at Essex! We hope to see you again soon!
Wonderful amazing food with great service and pleasant atmosphere.
We shared several apps & enjoyed them all... loved the hummus & really loved the falafels!
Overall this is one of the hidden gems in uptown Charlotte - the staff is very friendly and attentive. The atmosphere is causal to upscale depending on what you are looking for.
The food is Tapas style and very tasteful- I would definitely go again and tell my friends about it!!
Thanks David! We are so glad to hear that you think Essex is one of the hidden gems in Uptown Charlotte. We hope to see you again very soon!
Something we were served gave my wife and I an upset stomach for more than a day. Won’t be going back.
Good food, but extremely poor service detracted from the experience, we sat for 20 minutes waiting for our bill
Thank you for the feedback Ryan. We apologize that you had poor service during your visit. We will make sure to address this with your server. I hope you will give us another chance for an all around wonderful dining experience.
The food is amazing!! The service is ok. I went twice, my first waitress was really good and super nice. My second waitress was a total ditz. She took away my food as I was eating it, she couldn’t tell me if there was a house glass of white wine, she messed up splitting our checks, and when my guest asked if a chicken sandwich was served hot, she said “well the chicken is cooked.” ... I hope it’s cooked!!! She was just an idiot. But that was one waitress out of many and my other one was very good so I don’t wanna label the service as overall terrible.
Love the variety of small dishes, some of which are pretty sizable. Some of my favs are fried cauliflower, short rib ravioli, beet salad, tikka masala, ahi tuna tacos, and the list goes on. Can be loud in the evening but there is a nice space for a group in the back. Patio is great for people watching. Love this place!
Thanks for the great review! So glad to hear you enjoy the food and atmosphere at Essex. We hope to see you again soon!
Awesome experience! Food was terrific and waitress was excellent! Will definitely be coming back again.
So glad to hear that! Please come back and see us soon!
Great menu with a lot of choices. Apps where very large & shareable. Food arrived quickly. Server was indifferent
Hi Noreen, we are so glad to hear that you enjoyed the menu and food at Essex. However, we apologize that the service was not quite up to par. We will be sure to address with your server, and hope that you will come back and see us in the future!
Our shared app was great but the Naked Lamb Kefta was hard as a rock! I had 4 little hockey pucks. They were so burnt my guests could see and asked if they were. Everyone said that I should have sent them back but I worry about what they will do to your food when you do that so instead I just peeled off the outside burnt and ate the very little dry insides. It was my first time there with 4 out of town guests, and yes it was also my last time.
Thank you for reaching out here and on Yelp about your recent experience at Essex. We would have gladly replaced the naked lamb kefta with something you enjoyed more, instead of having it ruin the entire experience. I hope that you will give us another chance to make it right!
Our service was very slow. We had brunch and 2 of 3 omelettes came together, the 3rd took another 10 minutes. Fries came with the omelettes but we received them very late. Also a veggie omelette listed as containing onion, mushroom spinach and cheese...it was creamed spinach. Truly gross.
I am sorry that you had slow service during brunch and that your omelette had creamed spinach in it. We will talk to the brunch staff to make sure that does not happen again.
Restaurant week date night, great food and many choices.
Thanks Mike! Come back and see us again soon!
Wonderful atmosphere and the best food so many great options one of our favorite restaurants . We recommend to many friends also.
Thank you for the great review! See you soon!
Essex was awesome! We went for Queens Feast and the portions were huge. So much bang for your buck. Everything we had was delicious! We will definitely be back.
So glad to hear you enjoyed Restaurant Week at Essex. I hope you will be back to visit us again soon!
I went to Essex for restaurant week with a few coworkers. We sat outside to enjoy the nice weather however, it was highly distracting due to all of the ruckus of the local beggars right beside our section. The Spicy Tuna TarTar was amazing however, my skirt steak was a little chewy! I have a friend who is allergic to certain food items but she can typically have them removed from a meal, it was not that way at Essex. The service was decent, no complaints! Overall I’d say that this is a decent place however, not a must have!
Thanks for the feedback on your recent experience at Essex. I apologize that what was going on outside was distracting, unfortunately we can only control what happens on our property. I hope that you will back to visit us in the future!
Great food! The flavor was exceptional, the price was reasonable and the choices were aplenty. Definitely plan to return again with more friends!!
So glad you enjoyed your experience at Essex, we hope to see you again soon!
Food was delicious, service was great! We were told it was tapas enough to share... that’s true, not you typical small plates.
So glad to hear you enjoyed the food and service Tim! Please come back and see us soon!
The waitress was not friendly, our food came out incorrect and the Bill was incorrect. Then they ran out of containers to take home leftovers and if we wanted any to go orders we had nothing to take the food home in. They gave us cups to take food home. This was the first time that I came to this restaurant and I’m not going to return.
I apologize that your recent experience was not up to par, and that your service was not friendly. We did unfortunately run out of togo containers during the busy weekend, and I am sorry for any inconvenience that may have caused. I hope you will reconsider returning in the future so we can make sure you have a wonderful dining experience all around.
$100 later and we're still hungry. Those were not tapas sized portions. we've been here before and the portions were about half the size. We went for restaurant week and I expected a lot more. First off, they were out of 3/4 of the things we ordered. Second, the service was meh. Our water was never filled up. we waited about 30 min for the butter chicken (which I'm sure they forgot about considering everything else came out within 15 min). I was finished with all of my food first. and we were never updated on the status of our food. third , the dessert. I swear they took a thin slice of cake, cut it in half and then gave it to me . I've attached the TWO portions of dessert we received. I will honestly never come back here , especially for restaurant week. I could've spent my money better somewhere else
Food was great. I think with a soccer tournament in town and restaurant week, they were over booked. 3 items from our order never showed up at the table. We had the server remove 1 item from our list and the other 2 items were boxed to go.
The short rib ravioli and potato gnocchi were super dense and chewy, like they may have been over worked when rolling. They were also out of several items due to the influx of customers.
Drinks were good.
Thank you for the feedback on your recent visit to Essex. It was a very busy weekend with Restaurant Week, the soccer game and Cirque du Soleil. However, that is no excuse for not receiving items you ordered, or having to get items togo. I hope that you will visit us again in the future for a great dining experience all around!
Food was fantastic, service for us was pretty good. People around us were having horrendous service with various servers, so it feels like we may have gotten lucky with a good server. Based on service around us I’m not sure if I’d recommend a friend go.
Thank you for the feedback Heather, I am glad to hear that you enjoyed the food and service. Ashleigh is always great. I hope that you will join us again in the future!
Great food as always. Really good prices on wine. My only complaint is the noise level. You can't hear because of the noise.
It does get loud during busy times unfortunately, once it cools down a bit, the patio would be a great quieter option for you!
This is it our 4th time at Essex. We always have a great time. And the food is delicious!
So glad to hear it! Hope to see you soon!
The food was phenomenal! My husband and I had the curry mussels, lamb sliders, shrimp & grits, and short rib ravioli. All of it was amazinggg!
It gets pretty loud in there, we felt like we had to scream to hear each other. Our server was also too busy flirting with the girls at the table next to us we had to get someone else to provide service.
I would still go back because the food was so great, but I would prefer to take it all to-go home.
Thank you for the feedback on your recent experience at Essex. So glad to hear you enjoyed everything that you ordered! It does get pretty loud during busy times, once it cools down a bit the patio would be a great option for you that is a little quieter. I do apologize that your server was distracted and unattentive, we will make sure to talk to him about that.
Valet parking was a great plus. Prompt greeting and seating and a great table with quick service and a wonderful waiter. All our food was really delicious and got us to our show on time without being rushed in the least. Easy 4 stars and will certainly be back again. Great location and great food with valet parking and a great staff... what more could you be looking for?
We are so glad to hear you enjoyed your visit to Essex. We hope you will come back and see us soon so we can take it up to a 5 star experience for you!
Sat down at 12:20 for lunch and ordered 3 salads immediately as server was pouring waters. At 12:55 still hadn’t received anything nor told what the hold up was. Asked for 1 of them to go at this point. At 1:15 still hadn’t received anything at all. Ridiculous way to run a lunch service or restaurant. Manager also couldn’t make time to talk to me as we left after an hour WITHOUT having eaten a bite
I’ve been here twice prior for work lunch with no complaints. However this visit was not a good experience.
Kitchen was out of chicken, which should have been stated when we were seated instead of when we were placing order. Half of the table had to change their selection.
The meal for one of our six diners was not delivered to table. We had to hunt someone down to ask and needed it to go by that time. Got a blank stare and no apology.
To top it off a 20% tip was added to check. Not deserving of it.
Thank you for the feedback on your recent experience at Essex. Our truck delivery was late, causing us to not have the chicken ready in time for lunch service. You are absolutely right that you should have been informed of this before placing orders. I hope that you will give us another chance, as this is not a typical lunch experience at Essex. We sincerely apologize.
They changed the menu and I was left a little disappointed. Different sauce for the calamari. The pork bell sandwhich had a different bread...it was ok its been much better.
Thank you for the feedback on your recent visit to Essex. We are sorry to hear that you were disappointed with the recent menu changes. We are constantly evolving our menu, so your feedback is valuable to us. We hope to see you again soon!
The food that we received was good. They were out of several kinds of seafood. A friend that is pescatarian finally had to ask what they did have. Another friend order scallops. The manager had to come over again to say that they smelled bad so they threw them out. He had to make another choice. The manager gave us all 20% off. The hot food came out before the salads. I never received the Butter Chicken after 40 minutes of waiting. We were going to the theater so told the server to cancel it and bring our checks. When we placed our orders, we instructed how to divide the checks. We were 3 couples sitting across from each other so easy to determine. When the checks arrived, they were mixed up. The server took them back but they still came out wrong. We finally just paid and left to make our show.
Had a wonderful dining experience at Essex today! Had the chimichurri chicken and shared a dip trio and both were very good. We sat on the patio, which was lovely, but the inside is beautifully decorated. Going to try and talk my company into having our holiday party here!
I eat at Essex often, but never write reviews
Business associate and I dropped by the Essex at the last minute for lunch (yes, Open Table does work in real time!). We came in the restaurant at the end of the lunch rush on the day before a holiday. Hostess was friendly enough and we were promptly seated. Our table and seats were not entirely clean (debris left over from the previous guest). Our wait person was friendly enough. Menu is interesting. It covers a broad spectrum of food styles. No specials on this day. Food came out promptly. Sandwiches were very good, sides were OK. I had a similar experience on a previous visit.
The Essex is in a killer location. To be competitive in the Charlotte restaurant scene, the experience offered by the staff is going to have to come up a couple of notches. I don't think friendly enough will be good enough in the long run. I'll be interested if ownership and management can raise their game in this respect.
Thank you for the feedback on your recent dining experience at Essex. I apologize that the customer service left something to be desired. That is something we are continuously striving to do better on. I hope you will visit us again soon!
Been here a couple of times and really do like it. This time, service was on the slow side. Our server, once she came to our table, was very sweet and extremely accommodating but we constantly had to ask for her and even to pay our bill had to ask another server to help. Overall, I would still go back.
So glad to hear you enjoy visiting us at Essex! I apologize that the service was slow this time. You definitely should not have to keep asking for your server or get another server to help. We would love to know who the server was if you would like to reply with your reservation name or your server name if you have the receipt. We hope to see you again in the future!
About 24 hours after making my reservation through Open Table, I get a message stating I would not be receiving points for this reservation. No explanation, just that my reservation does not qualify for points. Since the restaurant had 2 tables with patrons when I arrived, I would think they would have offered me double points for being there!!! I would like for someone to help me understand what makes a reservation qualify or not qualify.
Great Food and service..Always get Lobster mac and cheese
Lobster mac and cheese is a must! Thanks for coming in!
Have been to Essex and really enjoyed it in the past, however did not think our waiter was very good and mumbled thru options, combined with being very slow. Also felt their selections are way over priced. Doubt we will be back with so many other options in area.
My husband and I came here for the first time on a spontaneous date night. Food was excellent - highly recommend the dip trio and the Bang Bang Grouper. Only thing was service was a little bit slow. Slow to greet our table and slow to get drinks out. Food came out very fast. We will be going back because there were many other things we wanted to try but were stuffed! We ordered the dip trio and 3 other "small plates" and barely finished it. Good portion sizes for "small plates".
Thank you for the feedback on your recent visit to Essex. We are so glad to hear that you enjoyed the food so much. We will certainly address the speed of service with your server. Hope to see you again soon!
Our waitress wasn’t that good. We asked for straws (shouldn’t have had to) and she forgot. Once reminded, she came back with them in her bare hands and there wasn’t any paper or wrapping covering them...SO unsanitary. Needless to say, we didn’t use them. She never brought out the sliders we ordered, but we weren’t charged for them either. The Mediterranean Chicken skewers were just ok...chicken was very tough. Bang Bang grouper was very good! Brussels sprout Cesar was a little bland. My drink though, the Gingerberry, was VERY good. Overall, not a good dining experience. But, I would go back because I know this place can and has done much better.
Thank you for the feedback on your recent experience at Essex. We would for you to send us an email so we can figure out who the server was. We would like to be able to make this right!