Escape restaurant and Bar

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1. N

   Noelle

   1 review

   1.0

   1 review

   Dined on January 28, 2023

   overall1food1service1ambience1

   They opened at 11 and our reservation was for 11 and they did not open on time! We ended up eating some where else.

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2. D

   Dave

   Louisville

   1 review

   2.0

   1 review

   Dined on January 27, 2023

   overall2food2service1ambience2

   Our waiter had no idea about the contents of the menu. We asked about the charcuterie appetizer, and he did not know what it included. We asked about the evening's special, and he replied, Mahi Mahi. We asked what did it come with and he said "Nothing, just the fish." Nothing about any sides. Strange.

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3. MB

   MarkB

   Jacksonville

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service4ambience5

   The food was very good. The staff was friendly, but new and were still learning. Overall a good experience!

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4. SW

   SarahW

   Jacksonville

   1 review

   5.0

   1 review

   Dined on January 15, 2023

   overall5food5service5ambience5

   Our first time at Escape was wonderful! The service was amazing and our food and wine were incredible. Everyone went out of their way to ensure everything was perfect. We will definitely be back!

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5. PP

   PrincesaPR

   Jacksonville

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   First time dinner experience and it was excellent! My husband and I plan on returning soon!

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6. RT

   RunToEat

   Jacksonville

   7 reviews

   vip
   5.0

   7 reviews

   Dined on January 1, 2023

   overall5food5service4ambience5

   The food was awesome and the staff were kind. Only negatives were the appetizer came out at the same time as the entrees, but it was New Year’s Eve and clear they were short handed. overall a great experience. I’d go back again for sure.

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7. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on December 31, 2022

   overall3food3service3ambience4

   The restaurant did not have enough staff to accommodate a large party. The server was very friendly. It probably would have been better to have two servers to handle the party of 14. We were told only wine and beer because the bar could not make cocktails at this time.

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8. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   5.0

   1 review

   Dined on December 7, 2022

   overall5food5service5ambience5

   Great service and food !!!

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9. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined on November 27, 2022

   overall5food2service4ambience3

   Restaurant was super empty which was okay, it was the Sunday after Thanksgiving so understandable. Music in the back patio area would be nice. Our waitress was great, however she was a bit too open with current state of the restaurant. At one point after finishing our meals she mentioned that the two refrigerators were down which was a bit concerning. Your guests should never know the nitty gritty of the kitchen, what if I was a health inspector? We could tell the bartender was either inexperienced or having an off day, was unsure of how to make an espresso martini and unable to make a White Russian which are both listed on the menu. She also brought the bartender to the table after a good 20 minute wait just to tell us there weren’t ingredients available to make the drink. The coconut shrimp was a bit over fried. Enjoyed my time otherwise, wish you all the best.

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10. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    Great food. Great service. Great music! Generous portions.

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11. J

    Jeff

    1 review

    1.0

    1 review

    Dined on October 30, 2022

    overall1food1service1ambience3

    Lol literally wut. When we (2) walked in on a Sunday at 6 the place was empty. The ambiance lighting and brick is cool. We sat at the bar. There was no bartender. The lady working said she wasn’t available that night. We asked for wine. We had to show the lady which wine we wanted..and also open the cork for her because she didn’t know how. We watched as other tables ordered shots and the “bartender” asked us for help shaking and pouring the shots as she was reading recipes from google. I ordered the French roasted chicken with puff pastry. It was boiled chicken with pillsbury rolls, We sat as other customers came to the bar with the same bafflement about their drinks and food. We would’ve gotten a better culinary dining experience at Wendy’s 5 Points.

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12. VB

    ValarieB

    Jacksonville

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    It was our first time eating there and the food was really good along with the music & atmosphere. We will be back to eat there again. The calamari and chicken wings were really good, the Tzatziki was enough to share with others, and the shredded meat on a bed of rice with nuts was seasoned well and tasty. Our friends really enjoyed their dishes as well.

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13. BR

    BrianR

    Jacksonville

    7 reviews

    vip
    2.0

    7 reviews

    Dined on September 21, 2022

    overall2food3service1ambience2

    Mediocre food, awful service, very bad acoustics for live music. With only 3 or 4 couples seated at any given time, we had long waits for drinks, ordering and our check. Two couples that came in sat and waited and got up and left. Their website (and prices) makes the restaurant appear “high end” - it’s not. It’s a dump, with dirty bathrooms, and I suspect it won’t last long.

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14. RF

    RachelF

    London

    23 reviews

    vip
    5.0

    23 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Kachapuri (roasted chicken) was delicious. Portion sizes were huge and the server was so sweet and attentive!

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15. OT

    OpenTable Diner

    Chicago

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 17, 2022

    overall5food5service5ambience5

    Listen. We walked in with some VPs for a business dinner. At first wondered what kind of place I booked…turns out the food was great, wine was reasonably priced and the cocktails were happy hour specials. Then we moved to the patio in back for phase ii of the night and it could not have been more pleasant!! Unassuming but great service and all around would say a hidden little gem!!!

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16. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on August 14, 2022

    overall5food5service5ambience5

    Excellent menu, well prepared. The Chicken Vol-au-Vent was very good, not over seasoned. The entree dishes are family sized and can be split by two people. Three of the small plates are perfect!

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17. JS

    JoseS

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on August 11, 2022

    overall5food5service5ambience5

    Very pleased with the dinning at this place. Went there for my anniversary and it didn't disappoint.

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18. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on August 6, 2022

    overall5food5service5ambience5

    Jessica our waitress is exceptional! She provides a warm and friendly environment, I can’t wait to come back to enjoy another brunch!

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19. AD

    AsiaD

    Jacksonville

    1 review

    1.0

    1 review

    Dined on July 30, 2022

    overall1food3service1ambience3

    The restaurant was very disappointing. The service was very poor. The food that we did eat was good such as the prime rib lumpia. We had a party at seven and we had to wait which was expected. Once we all ordered our entrees it took 39 minutes and 58 seconds for the manager to come over with her tablet to let us know that we had not been waiting that long and I had only been 30 minutes. The reason I know it was 39 minutes and 58 seconds is because she had a timer on the tablet with the orders. We canceled our entrées and paid for appetizers and drinks that we ordered. Well canceling our orders at no time did the manager let us know that the food was ready. She honestly appeared irritated or upset because we were not willing to wait any longer. If I filled was done I’m sure she would have led with that when she came over to let us know that we have not been waiting that long. Our reservation was for 7 PM we did not leave until 845 without an entree. The managers excuse was that they were short staffed. Unfortunately that is not the concern of the guest. If the staff is short then you should have not seated guest that you cannot accommodate. We also had a reservation so I’m not sure why our group of seven was not properly accommodated. We watched as people that came in after our table and ordered similar items to us were served and left before we even received our entrée. The overall experience was poor and we will not return to this restaurant. Our waiter was required to work our table inside and also work the outside patio table. He was nice and knowledgeable however we still lacked certain items such as complementary bread and timely water refills.

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20. ES

    ErinS

    Western NC

    15 reviews

    1.0

    15 reviews

    Dined on July 16, 2022

    overall1food1service2ambience3

    I’m so disappointed I wasted date night and quite a bit of money for this place. The drinks were just ok, not worth the price. The short rib lumpia were good but not enough to make up for the rest of the experience. The khachapuri was not at all what it should have been. This was like pizza dough you get in the store that was killed in toppings that were not fresh - “wild mushrooms” were straight up canned mushroom. The chicken tasted like precooked frozen chicken. All could really taste was garlic. Nor did they care that we didn’t like it and didn’t eat it. And there was this buffet that honestly looked and smelled terrible. We should have walked out right there. Will not be returning.

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21. R

    Robb

    1 review

    4.0

    1 review

    Dined on July 15, 2022

    overall4food3service5ambience5

    The lamb and vegetables were good at first, but started to make me queasy about halfway through due to all the oil. There was literally a puddle of oil on the plate that everything was swimming in.

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22. TM

    TonyaM

    Orlando

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    The service provided by Ayda was great!! The food was amazing!

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience4

    Father’s Day brunch

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24. LS

    LynnS

    New York Area

    80 reviews

    vip
    4.0

    80 reviews

    Dined on June 18, 2022

    overall4food4service4ambience4

    Food and service-both very good!

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25. JR

    JoselinR

    Jacksonville

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Service is the best, our first time and we will be back for sure.

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26. OT

    OpenTable Diner

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Everything about this place says awesomeness. I will definitely go here again when I visit Jacksonville.

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27. CV

    ChristopherV

    New England

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great food, great service, well priced and tasty cocktails. Hidden gem. We had been to other restaurants in Riverside and so glad we tried this. Can’t wait to come back with our friends and neighbors.

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28. AW

    AmyW

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on May 20, 2022

    overall5food5service5ambience4

    Great dining experience: food was international, creative and very tasty and the owner was very personable. They brought a few extras to sample throughout our meal, which was a really nice touch. Only very mild complaint was that the background music was a little loud. Overall loved it and would recommend and will come back!

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29. G

    Ginagirl

    Philadelphia

    5 reviews

    vip
    4.0

    5 reviews

    Dined on May 14, 2022

    overall4food4service2ambience4

    The food and ambience is great. The service is still lacking. This is the third time I have visited. They are very friendly, but they do need to up the service. It took almost 15 minutes for the two of us to get our glass of wine we ordered. The food didn't take that long when ordered. It is the just the drinks and knowing how to take care of a customer is what is lacking.

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30. DB

    DerekB

    Richmond

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4

    We had reservations for 11am. We were early and the hostess let us in a seated up before opening. The service and food were both VERY good. My only complaint is, that I ordered an Old Fashioned cocktail and had way too much bitters. My GF had a Mojito and said it was one of the best she's had. Overall a great experience, I'll just order a jack a coke next time.

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31. WT

    WilliamT

    Jacksonville

    11 reviews

    2.0

    11 reviews

    Dined on April 23, 2022

    overall2food4service1ambience4

    The food was good but the service was very poor. This may be because it is hard to get waiters but the evening was ruined by the service.

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32. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    First time dining with them nice atmosphere

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33. OT

    OpenTable Diner

    Jacksonville

    5 reviews

    3.0

    5 reviews

    Dined on April 17, 2022

    overall3food5service2ambience2

    Need to update on-line menu.

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34. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Excellent service and good food we’ll go back again

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35. DL

    DeborahL

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined on April 7, 2022

    overall1food3service1ambience1

    Worst service ever! Attempted to eat early before an event so we were the only 4 people in the whole place. Drinks took forever. Server had greasy hair and dirty fingernails. Maybe she was stoned? Dropped our appetizer at my feet. Brought out white wine instead of red. Never got our entrees. Had to leave after appetizers. It was so bad it became comical. Like…what next?

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36. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food3service1ambience3

    Never even got our water after being there 30 minutes.

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37. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    I absolutely love Escape. One of the best Taco Salads Ive ever had!

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38. DS

    DelainaS

    Jacksonville

    1 review

    5.0

    1 review

    Dined on March 20, 2022

    overall5food5service5ambience5

    Food was cooked perfectly with a nice presentation. Wait staff was very friendly. Bloody Mary's were excellent!

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39. MR

    MeniaR

    Orlando

    2 reviews

    1.0

    2 reviews

    Dined on March 19, 2022

    overall1food1service1ambience1

    Absolutely horrible service... Very nice place with terrible service. The waitresses need to learn customer service skills. We ordered drinks and that's about all, never saw our waitress for another 45 mins. Waitresses were walking by our table never asked if we needed anything if we were ready to order or anything. Finally I went to the front and requested our tickets for the drinks we ordered. Then she stated oh I was coming to take your dinner order. No ma'am don't even worry about it. Just give us the ticket for our drinks. As we were exiting the building there was another party stating they didn't even get to place dinner orders. I'm not sure what the problem was on this night, but it ruined me. I don't ever have to go back to this place... I'll pass!

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40. C

    Chels

    Jacksonville

    1 review

    4.0

    1 review

    Dined on March 10, 2022

    overall4food5service4ambience4

    Enjoyed the food, very delicious and generous portion sizes.

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