Escape restaurant and Bar

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1. OT

   OpenTable Diner

   Jacksonville

   1 review

   5.0

   1 review

   Dined on August 6, 2022

   overall5food5service5ambience5

   Jessica our waitress is exceptional! She provides a warm and friendly environment, I can’t wait to come back to enjoy another brunch!

   Report
2. AD

   AsiaD

   Jacksonville

   1 review

   1.0

   1 review

   Dined on July 30, 2022

   overall1food3service1ambience3

   The restaurant was very disappointing. The service was very poor. The food that we did eat was good such as the prime rib lumpia. We had a party at seven and we had to wait which was expected. Once we all ordered our entrees it took 39 minutes and 58 seconds for the manager to come over with her tablet to let us know that we had not been waiting that long and I had only been 30 minutes. The reason I know it was 39 minutes and 58 seconds is because she had a timer on the tablet with the orders. We canceled our entrées and paid for appetizers and drinks that we ordered. Well canceling our orders at no time did the manager let us know that the food was ready. She honestly appeared irritated or upset because we were not willing to wait any longer. If I filled was done I’m sure she would have led with that when she came over to let us know that we have not been waiting that long. Our reservation was for 7 PM we did not leave until 845 without an entree. The managers excuse was that they were short staffed. Unfortunately that is not the concern of the guest. If the staff is short then you should have not seated guest that you cannot accommodate. We also had a reservation so I’m not sure why our group of seven was not properly accommodated. We watched as people that came in after our table and ordered similar items to us were served and left before we even received our entrée. The overall experience was poor and we will not return to this restaurant. Our waiter was required to work our table inside and also work the outside patio table. He was nice and knowledgeable however we still lacked certain items such as complementary bread and timely water refills.

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3. ES

   ErinS

   Western NC

   15 reviews

   1.0

   15 reviews

   Dined on July 16, 2022

   overall1food1service2ambience3

   I’m so disappointed I wasted date night and quite a bit of money for this place. The drinks were just ok, not worth the price. The short rib lumpia were good but not enough to make up for the rest of the experience. The khachapuri was not at all what it should have been. This was like pizza dough you get in the store that was killed in toppings that were not fresh - “wild mushrooms” were straight up canned mushroom. The chicken tasted like precooked frozen chicken. All could really taste was garlic. Nor did they care that we didn’t like it and didn’t eat it. And there was this buffet that honestly looked and smelled terrible. We should have walked out right there. Will not be returning.

   Report
4. R

   Robb

   1 review

   4.0

   1 review

   Dined on July 15, 2022

   overall4food3service5ambience5

   The lamb and vegetables were good at first, but started to make me queasy about halfway through due to all the oil. There was literally a puddle of oil on the plate that everything was swimming in.

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5. LA

   LatonyaA

   Orlando

   1 review

   5.0

   1 review

   Dined on July 3, 2022

   overall5food5service5ambience5

   The service provided by Ayda was great!! The food was amazing!

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience4

   Father’s Day brunch

   Report
7. LS

   LynnS

   New York Area

   68 reviews

   vip
   4.0

   68 reviews

   Dined on June 18, 2022

   overall4food4service4ambience4

   Food and service-both very good!

   Report
8. JR

   JoselinR

   Jacksonville

   4 reviews

   vip
   5.0

   4 reviews

   Dined on June 18, 2022

   overall5food5service5ambience5

   Service is the best, our first time and we will be back for sure.

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9. OT

   OpenTable Diner

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on June 12, 2022

   overall5food5service5ambience5

   Everything about this place says awesomeness. I will definitely go here again when I visit Jacksonville.

   Report
10. CV

    ChristopherV

    New England

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great food, great service, well priced and tasty cocktails. Hidden gem. We had been to other restaurants in Riverside and so glad we tried this. Can’t wait to come back with our friends and neighbors.

    Report
11. AW

    AmyW

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on May 20, 2022

    overall5food5service5ambience4

    Great dining experience: food was international, creative and very tasty and the owner was very personable. They brought a few extras to sample throughout our meal, which was a really nice touch. Only very mild complaint was that the background music was a little loud. Overall loved it and would recommend and will come back!

    Report
12. G

    Ginagirl

    Philadelphia

    5 reviews

    vip
    4.0

    5 reviews

    Dined on May 14, 2022

    overall4food4service2ambience4

    The food and ambience is great. The service is still lacking. This is the third time I have visited. They are very friendly, but they do need to up the service. It took almost 15 minutes for the two of us to get our glass of wine we ordered. The food didn't take that long when ordered. It is the just the drinks and knowing how to take care of a customer is what is lacking.

    Report
13. DB

    DerekB

    Richmond

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4

    We had reservations for 11am. We were early and the hostess let us in a seated up before opening. The service and food were both VERY good. My only complaint is, that I ordered an Old Fashioned cocktail and had way too much bitters. My GF had a Mojito and said it was one of the best she's had. Overall a great experience, I'll just order a jack a coke next time.

    Report
14. WT

    WilliamT

    Jacksonville

    10 reviews

    2.0

    10 reviews

    Dined on April 23, 2022

    overall2food4service1ambience4

    The food was good but the service was very poor. This may be because it is hard to get waiters but the evening was ruined by the service.

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15. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    First time dining with them nice atmosphere

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16. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    3.0

    4 reviews

    Dined on April 17, 2022

    overall3food5service2ambience2

    Need to update on-line menu.

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17. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Excellent service and good food we’ll go back again

    Report
18. DL

    DeborahL

    Jacksonville

    2 reviews

    1.0

    2 reviews

    Dined on April 7, 2022

    overall1food3service1ambience1

    Worst service ever! Attempted to eat early before an event so we were the only 4 people in the whole place. Drinks took forever. Server had greasy hair and dirty fingernails. Maybe she was stoned? Dropped our appetizer at my feet. Brought out white wine instead of red. Never got our entrees. Had to leave after appetizers. It was so bad it became comical. Like…what next?

    Report
19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food3service1ambience3

    Never even got our water after being there 30 minutes.

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20. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    I absolutely love Escape. One of the best Taco Salads Ive ever had!

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21. DS

    DelainaS

    Jacksonville

    1 review

    5.0

    1 review

    Dined on March 20, 2022

    overall5food5service5ambience5

    Food was cooked perfectly with a nice presentation. Wait staff was very friendly. Bloody Mary's were excellent!

    Report
22. MR

    MeniaR

    Orlando

    2 reviews

    1.0

    2 reviews

    Dined on March 19, 2022

    overall1food1service1ambience1

    Absolutely horrible service... Very nice place with terrible service. The waitresses need to learn customer service skills. We ordered drinks and that's about all, never saw our waitress for another 45 mins. Waitresses were walking by our table never asked if we needed anything if we were ready to order or anything. Finally I went to the front and requested our tickets for the drinks we ordered. Then she stated oh I was coming to take your dinner order. No ma'am don't even worry about it. Just give us the ticket for our drinks. As we were exiting the building there was another party stating they didn't even get to place dinner orders. I'm not sure what the problem was on this night, but it ruined me. I don't ever have to go back to this place... I'll pass!

    Report
23. C

    Chels

    Jacksonville

    1 review

    4.0

    1 review

    Dined on March 10, 2022

    overall4food5service4ambience4

    Enjoyed the food, very delicious and generous portion sizes.

    Report
24. A

    Acritarch8

    Jacksonville

    1 review

    2.0

    1 review

    Dined on March 5, 2022

    overall2food2service3ambience3

    The restaurant doesn't match up to the amount they charge for food. The food is mediocre, service is slow.

    Report
25. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on March 5, 2022

    overall4food5service2ambience5

    We came here based on a review we saw in social media. Overall the food was fantastic excluding one of the appetizers we ordered. For the food and ambiance, I would definitely recommend. However, our server disappeared often and left us with empty glasses, no silverware and made errors with the bill. Although we made light of this with her and she gave a reasonable excuse for why she was absent so often, I would be hesitant to go back.

    Report
26. J

    Jeffreyb

    1 review

    3.0

    1 review

    Dined on February 19, 2022

    overall3food2service2ambience3

    The meal was very disappointing. Served rice that was hard. Not enough staff to come by, everything was a long wait. Wine was terrible. Would not go back or recommend.

    Report
27. l

    ladynole05

    Jacksonville

    1 review

    2.0

    1 review

    Dined on February 19, 2022

    overall2food2service2ambience2

    Extremely slow service, food was underwhelming.

    Report
28. P

    Peter

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food2service2ambience2

    Food was way underwhelming for the price. Service was slow.

    Report
29. OT

    OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on February 14, 2022

    overall3food2service4ambience1

    I expected an upscale experience; The atmosphere wasn’t great!

    Report
30. AB

    AngelesB

    Jacksonville

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    Our dinner was absolutely amazing for Valentine's Day. The 4-course special was ALOT of food, well worth the price. Everything tasted great! We will definitely be returning for brunch some time.

    Report
31. B

    Bobb

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Great great great food Great atmosphere Great love music

    Report
32. J

    Jeffrey

    Jacksonville

    1 review

    1.0

    1 review

    Dined on February 13, 2022

    overall1food1service1ambience4

    Unfortunately, not my first experience with Escape. Sadly, service is still horribly slow and apathetic. Dishes are mediocre in taste and routinely poorly executed. At best the offering feel like Sysco heat and eat meals at best.

    Report
33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience1

    Absolute worst dining experience I’ve ever had.

    Report
34. CB

    CB123

    1 review

    2.0

    1 review

    Dined on February 12, 2022

    overall2food2service1ambience1

    Had a reservation for two people and when we walked in it was not busy, most tables were available. We were sat after a few mins and were never greeted by a server. We waited 30 mins before someone asked if we had been helped yet. Our order was still not taken and other parties were sat in the meantime. We left after waiting 40 mins with no service. There was also live music that was so loud we could not hear each other talk. Menu looked great so this experience was disappointing.

    Report
35. CC

    CharisseC

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food2service1ambience1

    By far the worst experience I’ve had at a Jacksonville restaurant and I’ve been living here 11 years. If it weren’t for the company I was with it would’ve been even more miserable. Our waitress took our orders for appetizers and drinks and never came back. No one came to check on us or even to get our bill. They did comp out appetizers to make things right. I know restaurants have been hit hard with this pandemic so best thing for this owner/management staff to do is to retrain all the wait staff and make sure customers are leaving with a good experience otherwise they will not make it. Sad because it’s a great location and ambience. Oh yeah get more propane tanks for the heat lamps. Jax winters can get chilly at night and there were no propane lamps available which made the experience that more awful.

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36. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 11, 2022

    overall4food3service3ambience4

    Everything was nice and quick service until it was time for our entrees, we was waiting forever for our food we just had them to put it in to go boxes

    Report
37. DW

    DanaW

    Jacksonville

    1 review

    1.0

    1 review

    Dined on February 6, 2022

    overall1food1service1ambience1

    Waited 10 mins before someone came to greet me and I had a reservation! The owner ignored us as well!! Never again!! Angelina was the only nice waitress!!

    Report
38. KD

    KristieD

    Jacksonville

    9 reviews

    5.0

    9 reviews

    Dined on February 5, 2022

    overall5food5service5ambience5

    If you want great food from all over the globe, this is your place. Service was amazing and the food was outstanding! Only wish we lived closer, but we will definitely be returning. This was an fantastic date night!!

    Report
39. HT

    HeideT

    Seattle

    1 review

    1.0

    1 review

    Dined on January 30, 2022

    overall1food2service2ambience4

    Limited brunch menu. Service was mediocre. Regular patron provided us menus and sat us (party of 6). Had to ask for brunch menu, flatware and napkins. Birthday guest steak was not cook as requested (they did discount it). Kids build your own French toast was not, not if the items listed were provided. I’m sure a personal choice of the owner there was no bacon or sausage but had Canadian bacon no not a pork thing. I had the scallop Benedict and it was very good. But my grandsons and son-in-law were disappointed. My husband did not eat at all

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40. W

    Whitney

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on January 29, 2022

    overall5food5service5ambience4

    The service was exceptional. The food was delicious. Altogether a great experience.

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