At Encore Teppan, we love to be the pioneer! We have customized the largest integrated teppan grill table in the United States today, offering a brand-new model that sets us apart. Our largest teppan table can accommodate up to 30 people, so all of your family and friends can sit together, enjoying fresh quality food in a cozy, intimate and festive environment unlike any other.
Encore Teppan team is passionate about hospitality and delicious eats. The smiles of our guests are what drives us everyday to exceed expectations and deliver an excellent dining experience.
Choose 6: Crispy Crunch, Mermaid, Dragon, Orgasmic, Caterpillar, Baked Alaskan, Da Bomb, Chili Shrimp
Waited for my food for 35 minutes people around me that order after me we’re done eating when I decide to get up and leave without eating place might be nicer if they allowed tepan they weren’t allowing it du to Covid 5-7-21
It’s was great
I was pleasantly surprised!! First time there and it was really great! Ambience was lively, very loud as my kid stated. Food and service was on point!! Will definitely be visiting again!
Never enough staff. Everyone in the lobby left for different restaurants
Great staff quick service excellent food and ambiance
Due to COVID we sat outside and there wasn’t at the table cooking, but the food was excellent (we got mostly sushi) and the evening was fabulous
Overall, this was a nice outdoor experience given COVID-19. I was in town as an overnight layover and spent time with my sister and her family. Encore Teppan was one of the few options that was available for dining. Overall, the food was good and drinks even better. It was 115 degrees outside and we were able to get shaded outdoor seating. The service was fantastic! Our servers were attentive and always made sure we had drinks refilled given the heat wave! I would definitely recommend this and will look to come back next time I'm in town!
Great food & service, we were pleased with the setting of the patio dining.
Great food, service and atmosphere
service was excellent and food was great! Didn't sit at the cooking tables, but at a hightop. Still got full service food and bar. Will definitely go back!
Steak was not cook, inside was cold. The cook forgot the lobster, again the lobster wasn’t cook. Then he didn’t give any sauce, the waitress found out and brought them at the end. Not a good memory for my valentine this time.
First off I had reservations Through open table at 7:15 didn’t get seated till quarter to 8. All this while pleanty off tables not being used I have eaten here many times before the service is horrible and always has been so needless to say this was my last time eating there
Our reservations were for 7pm. We FINALLY got seated at 7:30. The chef got to us at 8pm.
He was great and the food was super. But there were NO busboys, the tables around us were not cleaned. Not a good experience. We'll be going someplace else next. Not here.
We have been coming here since it opened and have a great experience every time. Food is always delicious and the chefs always entertaining. Staff is friendly and accommodating. The fried rice is our favorite - love that garlic buttery goodness! I always get steak and lobster: steak is always as ordered (medium rare) and lobster is still tender (and buttery!). They have a good choice of beer. I don’t normally order appetizers but occasionally we will order a roll or sashimi: fresh and tasty. Thanks for being a local favorite!
Restaurant needs to a better job training employees, starting with the manager. Customer service is paramount in this industry. There is no excuse for seating a party of 7 for close to an hour before being asked if everything was okay. This is a Teppan style restaurant. Sitting around waiting for the chef to show up with no warning that they “were busy” is absolutely unacceptable.
Upon reaching out to the on-duty manager, instead of apologizing, the first thing out of his mouth was “didn’t anyone tell you our chef rotation was messed up?” Really? I’d that my problem ?? Additionally, I’m trying to have a discussion with the manager and he starts looking all over the place and not looking at me. I though this was extremely rude.
Open Table needs to make it very clear that reservations are for non-teppanyaki services. Who wants to go to a Teppan restaurant, order from a menu and have the food prepared in the back of the kitchen?
In closing, you’re better off going to Benihana. Much better restaurant management, larger venue, and quite frankly, the food is very comparable.
I made reservations for 5:30 on a Friday evening to celebrate my Dad and Father in law’s Birthday. When we got there , we were seated promptly, but didnt have anyone take our drink orders for at least 15 minutes. It was 6:00 by the time we got drinks and another 15 minutes passed before anyone took our food order. Its seems apparent to me that Encore is under staffed. This has been an issue for the last 3 or 4 times we have gone there. Service is not what it used to be anymore. Its a shame because the servers are very friendly and the food is amazing , but lack of employees hurts the dining experience. Nobody wants to wait an hour for their food! I hope management figures this out before people stop coming and they are forced to close the doors.
We had a reservation, but the wait staff was understaffed so it took over 20 minutes to prepare our empty table for 13 people as they had to clear it. They weren't keeping up with the clearing of tables. Then it took another 15 minutes for the server to come around. And another 10 minutes for our chef because the range wasn't hot enough. Despite the wait, I would recommend it because the show was unique. They cooked popcorn on the range. That was a first for any Teppan restaurant we've been to. Liked the show and enjoyed the food which was good. If it weren't for the 45-minute wait for a table that was already empty when we arrived, I'd give it a better score.
understaffed and poorly managed. Waitress and chef were nice.
Waited for food for 2 hours on an empty Sunday early evening. Waiter forgot to put in our order. He didn’t bring dessert for birthday celebration because said “ you guys don’t really want it right?” He was talking with guest he knew at the bar though. After being patient I requested the manager. He seemed lost and didn’t know what to do. He never came back to check on us. Nice place been here a few times even had a party but this was the worst.never again.
Service has just really been great here lately. They have found their groove. The food is excellent. The drinks were delicious and the servers were attentive. All in all, wonderful
We try to meet our usual group of friends at least once a week for drinks and dinner and we usually end up at Encore because of the great service we get from Quinton! The sushi is always presented in a beautiful fashion and is very fresh. It can get very noisy once the Teppan grill opens at 5:00 so get there earlier if you want to just chill with drinks. The only negative remarks I have are regarding the slow delivery of food . We had a group of 6 and some of us were already finished eating our first and second course of sushi before others had gotten served anything. I think they need more chefs. This was a Friday evening and they should have been more prepared. Other than that I still give Encore 5 stars for food quality and great staff!
I really love this place. Always a go to for my wife and I. Great space and the drinks are amazing! The chefs are fun to talk to and walks make the trip worthwhile.
This is a great teppan. Our Chef Rodger was the best. He had us laughing and eating garlic infused buttered popcorn and watching him cook was fantastic. We were there for a birthday and he sure made it memorable! :)
We’ve been coming here since it opened and typically have enjoyed great service. Recent visits have been disappointing with an under staffed restaurant. Our favorite server, Quinton, made the best mixed drinks and always gave us great service. He was moved to work in the back kitchen, which I think was a huge mistake because his personality and service was what kept us and our group of friends coming back every Friday evening. This Friday’s dinner was great! Prepared by a newer sushi chef, I did not get her name though. She was the only chef working the sushi bar, and was backed up with too many orders. There needs to be 2 chefs, like it used to be. Our main course orders came out before we even got our appetizer, which was edemame, really??? Management needs to step up before us Diamond Bar regulars find somewhere else to go, with better service
Mother’s Day reservation disaster. We made a reservation which was pointless and there wasn’t a real hostess/host. We got there on time to celebrate mother’s day and waited 45 minutes for a table but everyone else kept getting seated before we did so we ended up leaving even though we checked in with the different servers several times. The worst experience ever and no one seemed to care.
We went for Mother’s day and the service was outstanding.
Perfect location with friendly service and delicious food.
The chef did not prepare the food properly. He got 2/5 order correct and it was super awkward towards the end and was making uncomfortable jokes.
Omg!!! This place was sooo good! We went around 315 so they didnt have the dinner show but you can order the same thing as you would for the dinner show and they have happy hour from 3 to 6pm I believe. Jenna was our waitress she was soo great and on top of our drinks and checking on us. Food was amazinggg!!! I have 0 complaints! We will definitely be back!
Jenna was wonderful ! She really took great care of our group .
Our experience was REALLY great. Our server and chief were Fantastic. We were celebrating my mom's Birthday and she had a great time and enjoyed all the flavors of her food. Thanks again for a Great Experience.
Great food and atmosphere❤️ Fun for a special occasion!
We waited over 45 minutes to sit and another 30 to begin to eat. Spoke to the manager and nothing was done to make our experience better. Food was good...chef was good
Excellent as always
Our small group enjoyed lunch at your restaurant. The food was great, our server was attentive and very pleasant. Our teppan chef was very pleasant too, with a great sense of humor and accommodating to our food requests. I will certainly be back again with friends and family!
Overall,I was expecting more, talking about food. Not taste.
Great food great service
Great service and great chef! We really enjoyed our Christmas Eve dinner.
It was a fun night. Everyone was so friendly. It is not crowded on a Saturday night. Price was reasonable for steak and seafood. Drinks were superb, lots of alcohol (not diluted). Quintin was a good server. Very attentive.
Worst service ever! I had an Open Table reservation and even though the restaurant was half empty could not seem to find s table so sat in the bar area. Even there sat for 15 minutes before even being able to take s drink order. Things got worse. Servers everywhere running around but could not seem to find time to take a food order! Terrible!!
Encore Teppan does offer delivery in partnership with Postmates and Uber Eats. Encore Teppan also offers takeout which you can order by calling the restaurant at (909) 861-8278.
Encore Teppan is rated 4.3 stars by 118 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.