Encore Teppan

Name: Encore Teppan
Address: 23525 Palomino Dr, Diamond Bar, CA, United States, 91765
Telephone: (909) 861-8278
Price range: $30 and under
Rating: 4.1

4.1

137 Reviews

$30 and under

Japanese

Top Tags:

Reservations confirm seats in the restaurant only. For Teppan Grill seating, please call us at 909-861-8278 to confirm the availability of teppan.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.

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Claim this listing

Order delivery or takeout

Additional information

Dining style
Casual Dining
Cuisines
Japanese, Steakhouse, Sushi
Hours of operation
Sat, Sun 12:00 pm–9:00 pm Dinner Mon–Thu 5:00 pm–9:30 pm Fri 5:00 pm–9:00 pm
Phone number
(909) 861-8278
Website
http://www.encoreteppan.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
We host all kind of private parties such as wedding ceremony, proposal events, 21th birthday party, bachelor's parties. Please contact managers on duty from the store for availability and details.
Private party contact
Managers on Duty: (909) 861-8278

Location
23525 Palomino Dr, Diamond Bar, CA 91765
Neighborhood
Diamond Bar
Cross street
Diamond Bar Blvd. and Palomino Dr.
Parking details
Private Lot
Additional
Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Happy Hour, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Seared Dumplings$5.00
Vegetable Tempura$5.00
Zucchini Sticks$5.00
Teppan Popcorn$5.00
Crab Cake$6.00
Calamari Tempura$6.00
Hot Chicken Wings$6.00
Shrimp Tempura$6.00
Yakitori Pork$7.00
Spicy Tuna Tartare$7.00
Yakitori Shrimp$7.00
Edamame in Duo$7.00
Spicy / Garlic
Crispy Crunch$8.00
Chili Shrimp$8.00
Red Alert$8.00
Dragon$8.00
Baked Alaskan$8.00
Steamed BAO$8.00
Orgasmic$8.00
Rainbow$8.00
Soft Shell Crab$8.00
Caterpillar$8.00
Mermaid$8.00
Poki Salad$8.00
Original | Spicy

What 137 people are saying

Overall ratings and reviews

4.1

4.1 based on all time ratings

4.2Food
4Service
4.1Ambience
3.9Value

Noise • Moderate

137 Reviews

OT
OpenTable Diner
Los Angeles
5 reviews
5.0
5 reviews
Dined on February 12, 2022
overall5food5service5ambience5
Food was delicious and customer service was great, definitely going back again.
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OT
OpenTable Diner
1 review
3.0
1 review
Dined on January 29, 2022
overall3food5service2ambience3
Our reservations were for 7:30pm and we didn’t get seated until 8:35pm!
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OT
OpenTable Diner
Orange County
15 reviews
2.0
15 reviews
Dined on December 25, 2021
overall2food4service2ambience4
Been many times but was disappointed with this visit. Despite reservations made weeks ago, they weren't prepared for us to sit at the grill so we couldn't (makes the experience). Service was not the best; maybe yet server was new? I don't know. Vegetables were cold on all plates when served, had yo ask for more. Food did taste good and I'm sure we'll be back. First time we weren't pleased with out visit. Maybe just an off night.
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OT
OpenTable Diner
Vancouver
2 reviews
1.0
2 reviews
Dined on December 25, 2021
overall1food1service1ambience1
Worst experience yet. Made the reservation but was told no seat
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OT
OpenTable Diner
Los Angeles
1 review
vip
1.0
1 review
Dined on November 27, 2021
overall1food1service1ambience1
I made a reservation one week prior to the date at 5PM. It was just my son and I. I have been taking my son here for a while as he loves the cooking entertainment. This time however, I checked in and the host said there’s no room at the grill so we would have to take a regular seat. I told him about my reservation and I made a week ago on Open Table App. I spoke with the manager (Short bald Asian guy) and he said even though I made a reservation on Open Table, I still have to call the same day to make a reservation for the grill. I was in shock because that has never happened nor did I ever have to do that. I told him that system is dumb. Why bother making reservations on Open Table yet I still have to call the restaurant to make a reservation. Needless to say, I will never go back. Even though Benihana is further away, I’ll take my business over there instead.
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OT
OpenTable Diner
Orange County
5 reviews
5.0
5 reviews
Dined on November 13, 2021
overall5food5service5ambience5
Great quality of food and servers are very attentive. 10/10 overall. My favorite restaurant to dine in for special occasions.
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LB
LawBoy16
Los Angeles
6 reviews
3.0
6 reviews
Dined on November 6, 2021
overall3food5service5ambience3
Food is really good! Service was great! The only bad thing is the place is poorly ventilated (it's a teppan grill place, so I get that smoke travels). It was very warm inside and while it smells good when you first walk in, be prepared to leave smelling like a teppan grill! lol Overall I would go back again. Hopefully they use their AC more.
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OT
OpenTable Diner
Orlando
1 review
3.0
1 review
Dined on November 6, 2021
overall3food2service4ambience5
Food was cold for me, but not my girlfriend. Didn’t send it back because I was starving, but also not worth $30.
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FD
FrequentDiner
Los Angeles
17 reviews
2.0
17 reviews
Dined on November 6, 2021
overall2food4service2ambience2
Very noisy! Hard to hear servers and others at our table. Service very slow and servers not very attentive. Very minimal on utensils,table set up. Food was quite good, but took a long time to be served and arrived just warm. Overall, not a good expeience.
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CW
CarolynW
Los Angeles
8 reviews
5.0
8 reviews
Dined on November 6, 2021
overall5food5service5ambience5
Jules is a wonderful server and as always food was excellent. So happy this restaurant survived California’s attempt at destroying the little private restaurants.
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CW
CarolynW
Los Angeles
8 reviews
5.0
8 reviews
Dined on October 23, 2021
overall5food5service5ambience5
Waitresss we had is always the best.
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined on October 16, 2021
overall5food5service5ambience5
It was perfect
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BC
BaronC
Los Angeles
10 reviews
5.0
10 reviews
Dined on August 28, 2021
overall5food4service5ambience5
Good for dates
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined on August 14, 2021
overall5food5service5ambience5
We were a party of 9 and had kids with us. It was such a fun experience thanks to the super talented chef who made it so entertaining! The food was really good!!! Drinks were bomb!! Give this place an A++ for sure!!
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OT
OpenTable Diner
Los Angeles
2 reviews
2.0
2 reviews
Dined on June 21, 2021
overall2food4service2ambience2
Made the reservation for chef table. Made an extra call to ensure we will be seated at chef table. Arrived on time, was told it’ll be 20 min before they can seat us at chef table. Then was told it’ll be 45 minutes. We proceeded to order food at regular table. Prices were about the same as chef table. Ordered 30 pc sashimi and server came back and said they can only give us 12 pc. When we walked passed the sushi bar they still had tons of sushi. Food was ok but will not return!!!! Reservations don’t mean you will get seated and served at the time and request you want.
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OT
OpenTable Diner
San Diego
3 reviews
vip
3.0
3 reviews
Dined on May 30, 2021
overall3food4service3ambience4
Food was good. Had reservations and had to wait 15 minutes until we were actually seated.
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OT
OpenTable Diner
Los Angeles
23 reviews
vip
5.0
23 reviews
Dined on May 30, 2021
overall5food4service4ambience5
I wish they had the cooking show .. the food was a lil cold and lack of sauce . the other japanese bbq houses that i have been to add some kind of sauce and i believe that it really adds some taste . The beef was kind of rubbery, they beed to change the provider for sure ! Scallops were great .. so I highly recommend the chef to try the food before serving .
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OT
OpenTable Diner
1 review
1.0
1 review
Dined on May 24, 2021
overall1food2service1ambience2
People working in this place needs to smile more and check the food they are serving you because i got a coke twice and the cup was so dirty, really unsanitary plus the spoons and plates look dirty. This is a Japanese restaurant the people working here doesn't speak Japanese nor is knowledgeable about the menu. When they gave us the ice cream they gave us a spoon for soup? It was difficult for my child to even get any ice cream because the spoon was too big. Expensive restaurant but not clean. Japanese are known for their cleanliness. They need to hire people who is polite and act like they really wana work here, because they dont look happy with their job.
1 person found this helpful
OT
OpenTable Diner
Los Angeles
3 reviews
5.0
3 reviews
Dined on May 16, 2021
overall5food5service4ambience4
Ordered Steak & Lobster and it was delish! Will def come again.
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l
luv2dineout
Los Angeles
23 reviews
vip
5.0
23 reviews
Dined on May 16, 2021
overall5food5service5ambience5
This was my first time at Encore Teppan and the experience was great. Delicious food and excellent customer service. They really attend to you at this location.
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OT
OpenTable Diner
Los Angeles
1 review
1.0
1 review
Dined on May 10, 2021
overall1food3service1ambience3
Never seated. When we arrived for our reservation we were told there was an additional hour and a half wait. Not cool. Why bother making a reservation on Mother’s Day. They also told us “the county won’t let us cook teppan style”. Funny. They seated us right away and cooked in front of us down the street at Benihana.
1 person found this helpful
OT
OpenTable Diner
Los Angeles
2 reviews
vip
1.0
2 reviews
Dined on May 7, 2021
overall1food1service1ambience1
Waited for my food for 35 minutes people around me that order after me we’re done eating when I decide to get up and leave without eating place might be nicer if they allowed tepan they weren’t allowing it du to Covid 5-7-21
1 person found this helpful
IL
IndiraL
Los Angeles
4 reviews
5.0
4 reviews
Dined on April 17, 2021
overall5food5service5ambience5
It’s was great
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MG
MarleneG
Los Angeles
1 review
5.0
1 review
Dined on April 16, 2021
overall5food5service5ambience4
I was pleasantly surprised!! First time there and it was really great! Ambience was lively, very loud as my kid stated. Food and service was on point!! Will definitely be visiting again!
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S
Stilk
Los Angeles
7 reviews
1.0
7 reviews
Dined on April 9, 2021
overall1food1service1ambience1
Never enough staff. Everyone in the lobby left for different restaurants
1 person found this helpful
OT
OpenTable Diner
Orange County
5 reviews
5.0
5 reviews
Dined on April 3, 2021
overall5food5service5ambience5
Great staff quick service excellent food and ambiance
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TF
TamaraF
Seattle
5 reviews
5.0
5 reviews
Dined on September 13, 2020
overall5food5service5ambience5
Due to COVID we sat outside and there wasn’t at the table cooking, but the food was excellent (we got mostly sushi) and the evening was fabulous
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T
Tonytone68
Sacramento
25 reviews
4.0
25 reviews
Dined on September 6, 2020
overall4food4service5ambience3
Overall, this was a nice outdoor experience given COVID-19. I was in town as an overnight layover and spent time with my sister and her family. Encore Teppan was one of the few options that was available for dining. Overall, the food was good and drinks even better. It was 115 degrees outside and we were able to get shaded outdoor seating. The service was fantastic! Our servers were attentive and always made sure we had drinks refilled given the heat wave! I would definitely recommend this and will look to come back next time I'm in town!
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DB
DarleneB
Orange County
1 review
5.0
1 review
Dined on August 23, 2020
overall5food5service5ambience5
Great food & service, we were pleased with the setting of the patio dining.
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OT
OpenTable Diner
Orange County
3 reviews
5.0
3 reviews
Dined on June 21, 2020
overall5food5service5ambience5
Great food, service and atmosphere
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A
Abby
Los Angeles
4 reviews
5.0
4 reviews
Dined on June 20, 2020
overall5food5service5ambience5
service was excellent and food was great! Didn't sit at the cooking tables, but at a hightop. Still got full service food and bar. Will definitely go back!
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VV
VictorV
Los Angeles
2 reviews
1.0
2 reviews
Dined on February 15, 2020
overall1food1service2ambience3
Steak was not cook, inside was cold. The cook forgot the lobster, again the lobster wasn’t cook. Then he didn’t give any sauce, the waitress found out and brought them at the end. Not a good memory for my valentine this time.
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S
Stilk
Los Angeles
7 reviews
2.0
7 reviews
Dined on February 14, 2020
overall2food4service1ambience2
First off I had reservations Through open table at 7:15 didn’t get seated till quarter to 8. All this while pleanty off tables not being used I have eaten here many times before the service is horrible and always has been so needless to say this was my last time eating there
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ML
MichaelL
Hawaii
3 reviews
2.0
3 reviews
Dined on January 1, 2020
overall2food5service4ambience3
Our reservations were for 7pm. We FINALLY got seated at 7:30. The chef got to us at 8pm. He was great and the food was super. But there were NO busboys, the tables around us were not cleaned. Not a good experience. We'll be going someplace else next. Not here.
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OT
OpenTable Diner
Palm Springs
4 reviews
5.0
4 reviews
Dined on December 26, 2019
overall5food5service5ambience5
We have been coming here since it opened and have a great experience every time. Food is always delicious and the chefs always entertaining. Staff is friendly and accommodating. The fried rice is our favorite - love that garlic buttery goodness! I always get steak and lobster: steak is always as ordered (medium rare) and lobster is still tender (and buttery!). They have a good choice of beer. I don’t normally order appetizers but occasionally we will order a roll or sashimi: fresh and tasty. Thanks for being a local favorite!
1 person found this helpful
OT
OpenTable Diner
Orange County
8 reviews
vip
2.0
8 reviews
Dined on November 10, 2019
overall2food3service2ambience3
Restaurant needs to a better job training employees, starting with the manager. Customer service is paramount in this industry. There is no excuse for seating a party of 7 for close to an hour before being asked if everything was okay. This is a Teppan style restaurant. Sitting around waiting for the chef to show up with no warning that they “were busy” is absolutely unacceptable. Upon reaching out to the on-duty manager, instead of apologizing, the first thing out of his mouth was “didn’t anyone tell you our chef rotation was messed up?” Really? I’d that my problem ?? Additionally, I’m trying to have a discussion with the manager and he starts looking all over the place and not looking at me. I though this was extremely rude. Open Table needs to make it very clear that reservations are for non-teppanyaki services. Who wants to go to a Teppan restaurant, order from a menu and have the food prepared in the back of the kitchen? In closing, you’re better off going to Benihana. Much better restaurant management, larger venue, and quite frankly, the food is very comparable.
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J
Jermeister
Los Angeles
28 reviews
2.0
28 reviews
Dined on November 9, 2019
overall2food5service1ambience3
I made reservations for 5:30 on a Friday evening to celebrate my Dad and Father in law’s Birthday. When we got there , we were seated promptly, but didnt have anyone take our drink orders for at least 15 minutes. It was 6:00 by the time we got drinks and another 15 minutes passed before anyone took our food order. Its seems apparent to me that Encore is under staffed. This has been an issue for the last 3 or 4 times we have gone there. Service is not what it used to be anymore. Its a shame because the servers are very friendly and the food is amazing , but lack of employees hurts the dining experience. Nobody wants to wait an hour for their food! I hope management figures this out before people stop coming and they are forced to close the doors.
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t
tims
San Francisco
15 reviews
vip
4.0
15 reviews
Dined on September 21, 2019
overall4food5service4ambience4
We had a reservation, but the wait staff was understaffed so it took over 20 minutes to prepare our empty table for 13 people as they had to clear it. They weren't keeping up with the clearing of tables. Then it took another 15 minutes for the server to come around. And another 10 minutes for our chef because the range wasn't hot enough. Despite the wait, I would recommend it because the show was unique. They cooked popcorn on the range. That was a first for any Teppan restaurant we've been to. Liked the show and enjoyed the food which was good. If it weren't for the 45-minute wait for a table that was already empty when we arrived, I'd give it a better score.
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OT
OpenTable Diner
Los Angeles
3 reviews
1.0
3 reviews
Dined on September 20, 2019
overall1food3service1ambience2
understaffed and poorly managed. Waitress and chef were nice.
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RA
RonnieAidan
Los Angeles
25 reviews
1.0
25 reviews
Dined on September 2, 2019
overall1food2service1ambience1
Waited for food for 2 hours on an empty Sunday early evening. Waiter forgot to put in our order. He didn’t bring dessert for birthday celebration because said “ you guys don’t really want it right?” He was talking with guest he knew at the bar though. After being patient I requested the manager. He seemed lost and didn’t know what to do. He never came back to check on us. Nice place been here a few times even had a party but this was the worst.never again.
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FAQs

You can order delivery directly from Encore Teppan using the Order Online button. Encore Teppan also offers delivery in partnership with Postmates. Encore Teppan also offers takeout which you can order by calling the restaurant at (909) 861-8278.

Encore Teppan is rated 4.1 stars by 137 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.

Is this your restaurant?

Claim this listing

Order delivery or takeout

23525 Palomino Dr, Diamond Bar, CA 91765

Additional information

Cross street
Diamond Bar Blvd. and Palomino Dr.
Neighborhood
Diamond Bar
Hours of operation
Sat, Sun 12:00 pm–9:00 pm Dinner Mon–Thu 5:00 pm–9:30 pm Fri 5:00 pm–9:00 pm
Cuisines
Japanese, Steakhouse, Sushi
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Private Lot
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Banquet, Bar/Lounge, Beer, Beer Garden, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Happy Hour, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Website
http://www.encoreteppan.com/
Phone number
(909) 861-8278
Private party facilities
We host all kind of private parties such as wedding ceremony, proposal events, 21th birthday party, bachelor's parties. Please contact managers on duty from the store for availability and details.
Private party contact
Managers on Duty: (909) 861-8278

Encore Teppan

Not available on OpenTable

Order delivery or takeout

Additional information

Happy Hour Drinks

$2 off - Pint | Bottle Beer

$3 off - Tall Beer | Sake | Wine

$4 off - Cocktail | Well Drinks

Happy Hour Food

Seared Dumplings$5.00

Vegetable Tempura$5.00

Zucchini Sticks$5.00

Teppan Popcorn$5.00

Crab Cake$6.00

Calamari Tempura$6.00

Hot Chicken Wings$6.00

Shrimp Tempura$6.00

Yakitori Pork$7.00

Spicy Tuna Tartare$7.00

Yakitori Shrimp$7.00

Edamame in Duo$7.00

Crispy Crunch$8.00

Chili Shrimp$8.00

Red Alert$8.00

Dragon$8.00

Baked Alaskan$8.00

Steamed BAO$8.00

Orgasmic$8.00

Rainbow$8.00

Soft Shell Crab$8.00

Caterpillar$8.00

Mermaid$8.00

Poki Salad$8.00

Overall ratings and reviews

FAQs

Does Encore Teppan offer delivery through OpenTable or takeout?

How is Encore Teppan restaurant rated?

Not available on OpenTable

Order delivery or takeout

Additional information