Empress M

4.4
141 Reviews
$31 to $50
Chinese
Empress M invites you to a unique dining experience of authentic Chinese food, drinks, with rich culture and stories!

In China, the flavors and textures of the eight greatest regional culinary traditions date back hundreds even thousands of years. The classic dishes have even been carefully refined across changing seasons, political leaderships and societies. With each reimagining, their sensory experience deepens. Empress M brings these unforgettable regional cuisines together at one table for an exhilarating and impressive experience. You will discover classic dishes joyfully brought to life with innovative touches. Here at Empress M you will travel across geography, culture and history with your senses invigorated and your curiosity awakened.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 141 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
3.9
value
Noise · Moderate
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W
vipWellread
San Francisco
17 reviews
Dined 3 days ago
Overall5food4service4ambience5

The Dim Sum is very good, I had the spinach dumplings and the mushroom dumplings and Chinese broccoli. All very good.

Empress M
Responded 4 hours ago

Im happy to read you enjoyed all of the dishes you ordered! The Chinese broccoli is one of my favorite vegetable choices next to our green beans. We hope to have you back in to dine with us to uncover more delicious dishes! -Haley Rose

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SR
vipSuzanneR
San Francisco
17 reviews
Dined 3 days ago
Overall5food5service5ambience5

Delicious food, good service, nice patio. The dining room is very nice, too, but the patio is a good, outdoor option.

Empress M
Responded 3 hours ago

Thank you for taking the time to review us! I'm very glad to read how much you enjoyed our outdoor patio. We are very proud of that space we built it to resemble a Tang Dynasty Chinese garden. If you haven't sat at our Ting table you should definitely try requesting it on your next venture to us. Its our most loved table on our patio. -Haley Rose

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GN
vipGeoffN
San Francisco
13 reviews
Dined 4 days ago
Overall4food4service4ambience3

This ain’t the place for orange chicken! Unusual menu, well prepared, pricey for Chinese. Will go again.

Empress M
Responded 2 days ago

We appreciate you taking the time to review us. We do not have orange chicken but I'm glad it seems you found some other dishes that you were pleased with! A close to orange chicken for me is our pineapple pork, its mouthwatering! We cant wait to have you back in to dine with us and uncover more hidden gems on our menu :) -Haley Rose

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I
vipIren
San Francisco
39 reviews
Dined 4 days ago
Overall5food5service5ambience5

Food always stellar. Service getting better. And owners great.

Empress M
Responded 2 days ago

Thank you so much for pointing out and noticing our improvements!! We appreciate you and you taking the time to review us. Hope to be able to serve you again soon. -Haley Rose

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OT
OpenTable Diner
Seattle
1 review
Dined 5 days ago
Overall5food4service5ambience5

We were there for the happy hour dim sum. The food tasted great and the service was excellent!

Empress M
Responded 4 days ago

Thank you so much for your review! I let Amin Know about your comment and he was very grateful. Comments like these really keep my hard working staff in a positive mind set. We hope to have you back in to dine again soon<3 -Haley Rose

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G
vipGioro
San Francisco
177 reviews
Dined 6 days ago
Overall4food4service4ambience3

Good food!

Empress M
Responded 2 days ago

Thank you!!

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SB
vipSweetBT
San Francisco
42 reviews
Dined on September 7, 2021
Overall4food4service2ambience3

I love Empress M. Great Chinese food. Excellent dim sum. A valuable addition to Napa food scene. They struggle with service like every restaurant these days, but if you adjust your attitude and expect the server to screw up your order, forget to stop by, fail to ask if you want another drink, etc., and just enjoy the food, then you will be happy with the wait and even the spotty service.

LB
LaurieB
Atlanta
3 reviews
Dined on September 5, 2021
Overall4food4service5ambience5

Very very good, loved the outdoor seating and the people working there are very nice and customer service oriented. Will definitely go back!

Empress M
Responded 6 days ago

Thank you so much for taking the time to write us a review! We are very glad you enjoyed your time with us. I shared with our staff your kind comments about them and they really appreciate it. Comments like those keep us motivated and pushes us to do better each day. -Haley Rose

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OT
OpenTable Diner
San Francisco
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Amazing Dim Sum and excellent service! We're definitely going back!

Empress M
Responded on September 11, 2021

Thank you! We cant wait to have you back in to dine with us! -Haley Rose

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C
vipCindyb831
Washington DC
47 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

The food and service were very good.

Empress M
Responded 4 days ago

Thank you!! We appreciate you taking the time to review us. We cant wait to have you back to dine in with us -Haley Rose

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HN
HappyinNapa
San Francisco
2 reviews
Dined on September 1, 2021
Overall1food2service2ambience4

Second visit to this restaurant. First visit our group of 4 were seated in the gazebo. The table is too small for the space forcing some in our party to sit on the edge of the bench to even be close to the table. Food was good on this first visit so wanted to take friends who hadn’t been. The 2nd visit was really disappointing. I had reserved a table for 4 outside. It was windy/cool so we asked to be seated indoor. We were seated at a large round table that could easily seat 8 people….it was very awkward. I asked about being seated at a 4 top about 10 feet away in a large room and was told the restaurant wasn’t seating anyone in that dining room. We ordered cocktails. One of the cocktails was ordered on the rocks, but, came neat. It took at least 10 minutes for that one drink to be corrected while the rest of us had nearly finished our cocktails. Next, one of the gentlemen in our group discovered his hand sticky from the chair and his slacks sticking to the seat of the chair. Staff was unapologetic and took several minutes to move chairs around while our friend stood at the table. We tried to order Soup Dumplings and were told you were out of them…..at 6:15 (early reservation). Shouldn’t the wait staff have told us that when giving us the menus? Then, we ordered rice to accompany the main dishes we ordered. The rice was delivered to the table 10 minutes before our mains arrived so it sat and got cool. The food was mixed…some was good(chicken wings, lettuce wrap), some was not(braised short ribs, spring rolls). All in all, it was very disappointing.

Empress M
Responded on September 11, 2021

Im sorry to read you didn't like the gazebo outdoors or our indoor table that we had available either. We never want you to feel awkward so my apologies for that. We do close sections to ensure better service but it doesn't seem like helped our service this night. Do you recall who served you by chance? This is something I would love to handle this and have a talk with the staff so we can improve. -Haley Rose

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on August 29, 2021
Overall2food3service2ambience3

Unfortunately, staff didn’t bother to read the special request I made in Open Table, delivered the duck buns and sauce after the duck was already eaten, delivered a fish dish instead of the chicken dish that was ordered, wrong drinks, no dessert offered, etc. It was my mom’s 70th birthday and there was no acknowledgement, even though one of the owners were told we were celebrating her birthday.

Empress M
Responded on September 11, 2021

Im sorry that my staff didn't read the instructions on opentable and failed to make you happy on such a special day. I did have a talk with the staff and our owner to make sure we do take the extra time to read notes and relay those to servers. I appreciate this review and you pointing that out so we can improve on that area and tackle those special accessions better. Please ask for Haley or Amin if you venture back, I would love to personally take care of you if you ever give us another try.

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T
Tommy
San Francisco
15 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Outstanding food. Plate quantities good to share. Prices reflect the quality.

Empress M
Responded on September 1, 2021

We are so happy to read how much you enjoyed the food! Thank you so much for taking the time to review us! -Haley Rose

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G
vipGonzo
Phoenix
30 reviews
Dined on August 28, 2021
Overall4food4service4ambience4

This is a pretty good Cantonese restaurant. The Napa area is lucky to have them here.

Empress M
Responded on September 1, 2021

We appreciate you writing us a review! We are lucky to be apart of this town. Thank you for your support. -Haley Rose

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OT
OpenTable Diner
1 review
Dined on August 25, 2021
Overall5food5service5ambience5

Anniversary

Empress M
Responded on August 28, 2021

Thank you!! Happy Anniversary<3

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J
Joan
San Francisco
32 reviews
Dined on August 24, 2021
Overall5food5service5ambience5

A delightful evening. The place is clean, light and lovely. The food was delicious.....the walnut shrimp, the best! Can't wait to go back. Congratulations to the owner. It is a showplace!

OT
OpenTable Diner
San Francisco
1 review
Dined on August 24, 2021
Overall5food4service5ambience3

We sat outdoor and it’s beautiful but so many flies were a turn off
Other than that service was impeccable
Food good
And true value
Love it !!!

l
viplocaldiner53
San Francisco
21 reviews
Dined on August 23, 2021
Overall4food4service4ambience4

Everything was very tasty. We ordered the 1/2 duck , nice and crispy! Fried Vegetable fried rice which was quite tasty as well. We also had the spicy beef but the beef was quite tough. The Seabass was very good. Service was very friendly and accommodating.

Empress M
Responded on August 28, 2021

Happy to read the duck and bass were big hits for your table! I'm sorry to read that the beef was a bit tuff for you. I'm hoping we were able to correct this while you were in house. If there is anything wrong with any item we will take care of it or have it remade for you with no problem at all. Thank you for taking the time to review us we do hope to be able to serve you again soon! -Haley Rose

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OT
OpenTable Diner
San Francisco
1 review
Dined on August 21, 2021
Overall1food1service1ambience3

Poor food. Friendly but slow service. Most food seemed to be frozen and microwaved. Think trader jose spring rolls..

Empress M
Responded on August 24, 2021

I'm sorry so read that you didn't enjoy your food or time in general with us. Our chefs are all from China and pride themselves on the authentic food they cook and hand made dim sums. We do use a wok, steamer, and a fryer to cook all of our food in house. Makes me sad we missed the mark with your table. I do hope to have another chance one day to show you a better time. If you do venture back our way ask for me Haley or our lead server Amin. We would love to take care of you. -Haley Rose

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h
vipheidia
San Francisco
11 reviews
Dined on August 21, 2021
Overall5food4service4ambience4

Clean beautiful food in a great atmosphere! We keep going back. Good vegetarian options but could use more salads and tea options.

Empress M
Responded on August 24, 2021

Thank you for coming into dine with us! Happy to read you enjoyed your time. We have about 5 different kinds of our complimentary tea, its all shipped from china and very expensive so we do only brew one flavor per day to avoid waste/confusion. We did just add a whole page to our menu just about a month ago and we will be adding more in the future. Due to opening in December in covid we are taking it slow so we don't overwhelm our staff. Thank you for your feed back/suggestions<3 -Haley Rose

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JN
JNapa
Central Coast
8 reviews
Dined on August 20, 2021
Overall5food5service5ambience5

Birthday 🎉

Empress M
Responded on August 24, 2021

Thank you ! Happy Birthday <3

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DC
DavidC
San Francisco
3 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

Very nice ambience inside and out, excellent food.

Empress M
Responded on August 21, 2021

Thank you for taking the time to review us! Hope to be able to serve you again soon! -Haley Rose

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CV
vipChristineV
San Francisco
18 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Incredible flavors and true creativity I’ve yet to see done before in Chinese cuisine. I am a foodie all day every day and I highly recommend this place. Can’t wait to go back!

Empress M
Responded on August 21, 2021

We cant wait to have you back! Thank you for writing us this review. We are very glad you enjoyed your time and have an appreciation for our food<3 -Haley Rose

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MP
vipMontyP
Miami
142 reviews
Dined on August 15, 2021
Overall4food5service4ambience4

Finally a Chinese restaurant of authenticity and quality in Napa. Food is outstanding (shrimp dumplings, glass noodle dishes, shumei, soup dumplings, Peking Duck. Service is good considering how hard it is to find employees in the hospitality industry. Everyone is nice and the place is very relaxing. Go enjoy.

RL
RobL
San Francisco
2 reviews
Dined on August 11, 2021
Overall5food5service4ambience4

Food was excellent! A little on the expensive side (Napa), but the portions were ok. Recommend!!!

B
Bluehole
San Francisco
1 review
Dined on August 10, 2021
Overall4food5service5ambience4

Great food and service. Wanted more veggies included with lunch. $20 entree only is pricey. Honey Walnut Shrimp was delicious but had to order something else in order to get some veggies. Too expensive that way.

OT
vipOpenTable Diner
Los Angeles
2 reviews
Dined on August 9, 2021
Overall5food5service5ambience5

The service was excellent. And the food was elevated beyond an every day Chinese restaurant. We were able to dine outside, but they also have a very nice indoor dining room.

PN
PhillipN
San Francisco
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

It was great. It is new and authenic Chinese food. Service was excellent!

Empress M
Responded on August 21, 2021

Happy to read you had a great time! Thank you for reaching out and taking the time to review us. We hope you choose to dine with us again soon!! -Haley Rose

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OO
OliviaO
San Francisco
7 reviews
Dined on August 6, 2021
Overall5food4service5ambience5

We went for our anniversary. We were told we could sit inside or outside and decided on inside, but quickly realized it was a beautiful night and wanted some air, so we compromised& sat in the bar! It was great. Also to our surprise live music with starting at 7:30 we stuck around a little bit and listened the artist was wonderful will definitely be back!

Empress M
Responded on August 21, 2021

Thank you for choosing us for your special night! So happy you caught us on our live music night. Tonight we have midnight crush trio playing. I keep our Instagram updated with what artist is playing each week. We hope to be able to treat you to some tunes and food in the near future. -Haley Rose

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j
jocelynem
1 review
Dined on August 6, 2021
Overall4food4service4ambience2

Yesterday my husband and I had lunch with another couple. I have to say that we all felt that the food was very tasty and wonderfully prepared, the help was very attentive. Overall we had a great experience and recommend highly this restaurant. We sat outside by the wall. Unfortunately the traffic noise was very loud. Next time will choose an exterior sit closer to the restaurant or inside the beautifully decorated dining room.

Empress M
Responded on August 21, 2021

I'm thankful to read you had a great meal and our staff took care of you. I'm sorry the traffic noise was a bother most days its not to bad but on the heavier traffic days we are working a better solution. We hope to be able to have the chance to take care of you better inside. We have a lovely VIP room that is mellow and quite for a better experience<3 -Haley Rose

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RL
RexLuscus
San Francisco
1 review
Dined on August 3, 2021
Overall4food5service4ambience5

Upscale Chinese restaurant with highly diversified menu. Dishes were excellent, including Dim Sum assortment. Reasonably vegetarian-friendly. Recommended.

Empress M
Responded on August 13, 2021

Thank you for taking the time to write a review! We just added a few new vegetarian items to our menu a few weeks ago. Its nice to read that they are a hit! We hope to serve you again soon, cheers! -Haley Rose

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M
vipManali
Los Angeles
10 reviews
Dined on August 2, 2021
Overall5food5service4ambience5

The small plates are larger than you expect, but the food is delicious! Love the vegetarian options.

Empress M
Responded on August 12, 2021

Gad you enjoyed your time with us! We appreciate you taking the time to write a review. Im slightly obsessed with the eggplant myself its definitely a must try! Hope to serve you again soon. -Haley Rose

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OT
vipOpenTable Diner
Las Vegas
1 review
Dined on August 1, 2021
Overall4food5service5ambience4

Wonderful surprise. The food was amazing and our server was attentive. The owner came over and chatted as well. Order the sea bass for sure! It was delicious!

Empress M
Responded on August 12, 2021

Thank you for your review! I'm happy to read you love your sea bass. We hope to be able to serve you again soon! -Haley Rose

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S
vipShari
San Francisco
74 reviews
Dined on July 30, 2021
Overall4food5service5ambience4

Juan our waiter was fabulous and the food incredible. Been many tunes and it never disappoints. Beautiful atmosphere and very attentive servers. Definitely be a regular for us

Empress M
Responded on August 10, 2021

So happy to read that you had a great time with us. Juan was happy to be told about your comment about his service! Comments like these really motivate the staff and keep us going. We hope to b able to serve you agin soon. -Haley Rose

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s
stealthman
Las Vegas
50 reviews
Dined on July 30, 2021
Overall4food5service5ambience4

This is the only real Chinese restaurant in Napa.

KN
KirstenN
San Francisco
16 reviews
Dined on July 28, 2021
Overall5food5service4ambience4

WOW, so glad we chose this for our date night. We sampled several dishes and Cocktails everything was excellent. Definitely will be going back regularly. Phoenix shrimp was amazing, the Dan Dan Noodles were yummy. Pot stickers were perfect - and this is always my number one criteria. Chinese Broccoli with Oyster sauce. Followed up dinner with Sesame Balls for dessert, fantastic.

Empress M
Responded on August 5, 2021

Makes me very happy to read this review! Thank you so much for all this positive feed back. I read these reviews to our staff and it really keeps them motivated. I'm grateful you had such a good time and hope to be able to serve you again soon<3 -Haley Rose

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 28, 2021
Overall3food3service2ambience4

Overpriced for service quality. Server brought 4 stacked bamboo steamers to the table and left. Didn’t explain what they were and didn’t serve to each person. Way too expensive for the service quality.

Empress M
Responded on August 5, 2021

Im sorry to hear our service didn't meet expectations. Due to opening mid covid in December we have had such a struggle finding staff and keeping it. We have our good days and our bad days still. I hope to get our staff to be strong together and meet guest expectations. I hope in the future you will give us another chance. When and if you do ask for me Haley or Amin my lead server. I would love to personally insure proper service for you. -Haley Rose

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L
vipLocal
San Francisco
4 reviews
Dined on July 27, 2021
Overall5food5service5ambience5

Empress M is Napa's best Chinese restaurant. And the Dim Sum is among the best in the Bay area.
The Shrimp Wonton Soup and Beef Chow Fun are exceptional.

HL
HeidiL
San Francisco
1 review
Dined on July 25, 2021
Overall5food5service5ambience5

Delicious food, great service!!
We will go back soon!!

Empress M
Responded on July 28, 2021

Thank you for taking the time to write us a review! We cant wait to have you back again soon!

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OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall4food4service2ambience4

Amazing food, but they switched up my vegetarian noodles for non-vegetarian noodles and didn’t seem to think it was a big deal when I accidentally ate meat :(

Empress M
Responded on August 5, 2021

I'm sorry to hear about this.. That makes me very upset to read. I know how important not eating meat is to vegetarian and vegans and it should have been handled with way more compassion. I had a talk with my owner and how it was handled to ensure it wont happen again. It should have never happened in the first place. If you ever venture back again please let me know or ask for me (Haley) or my lead server Amin so I can personally ensure you get proper service. -Haley Rose

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FAQs

You can order delivery directly from Empress M using the Order Online button. Empress M also offers takeout which you can order by calling the restaurant at (707) 927-5485.

Empress M is rated 4.4 stars by 141 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.