Empress M

4.4
16 Reviews
$31 to $50
Chinese
Empress M invites you to a unique dining experience of authentic Chinese food, drinks, with rich culture and stories!

In China, the flavors and textures of the eight greatest regional culinary traditions date back hundreds even thousands of years. The classic dishes have even been carefully refined across changing seasons, political leaderships and societies. With each reimagining, their sensory experience deepens. Empress M brings these unforgettable regional cuisines together at one table for an exhilarating and impressive experience. You will discover classic dishes joyfully brought to life with innovative touches. Here at Empress M you will travel across geography, culture and history with your senses invigorated and your curiosity awakened.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 16 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
90% of people would recommend it to a friend
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CB
ChristineB
1 review
Dined 2 days ago
Overall5food5service5ambience5

Delicious food, great service. It met our expectations and more.

LF
vipLindaF
San Francisco
40 reviews
Dined 2 days ago
Overall5food5service5ambience4

Delicious Dim Sum and attentive wait staff. All was good !

P
vipPansygirl
Los Angeles
35 reviews
Dined 4 days ago
Overall5food5service5ambience5

Outstanding service, dim sum and company. Thanks Empress M for facilitating a great birthday lunch!

p
pogo
San Francisco
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

We were so glad to find a good dim sum restaurant in wine country. We made lunch reservations which I don't think we needed but we had a nice table in the shade on the patio. The service was good and the dim sum were great

Empress M
Responded 3 days ago

Thank you so much for the positive words. Makes my heart happy we were able to serve you great food with good service! We hope to be able to serve you again soon. -Haley Rose

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MR
MoranR
1 review
Dined 7 days ago
Overall5food4service5ambience5

Very good food. Great service. Fun atmosphere. Really fun experience overall!

OT
vipOpenTable Diner
Anchorage
53 reviews
Dined on May 1, 2021
Overall3food4service3ambience3

This was a mixed bag for us. The food was good. The outdoor courtyard is pretty.. The service was pretty terrible, aside from one waiter (that was not ours, but helped in the end). Our waitress did not know the menu at all and could not answer questions about the menu. Our order was wrong twice. My friend was served 2 things she doesn't eat (it was concealed inside the food so you couldn't tell) for religious reasons, and they were kind of distressed about it. We waited for about 30 minutes for 1 person to get their drinks. The owner came and apologized for the confusion and comp the dishes that were wrong. Then when the bill came were were charged for "extra" correct dish as well as the wrong dishes. When that was brought to their attention, the owner smiled and shrugged and said "they didn't know about it in the back." We just kinda sat there, surprised for a sec and then started to laugh because, what else can you do? Then either a manager or head waitor came over and gave us a 50% discount for our trouble which I felt was pretty reasonable. So all in all, it seems the staff needs some serious training...otherwise the food that we got was pretty good!

MN
MNDF
San Francisco
8 reviews
Dined on April 29, 2021
Overall3food2service1ambience2

We had high hopes for this place. The food was meh, the service was terrible. The drinks were good. 🤷
We won't go back.

Empress M
Responded 7 days ago

Im sorry that you had a bad experience and its unfortunate that you wont give us another shot. Opening a few months ago mid covid has been challenging and we know we have improvements to make. We get stronger everyday so I hope that one day you do come back and try us out again. If you do happen to venture this way please let me know. -Haley Rose

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DS
vipDianeS
San Francisco
4 reviews
Dined on April 27, 2021
Overall2food2service2ambience1

They were out of most entrees. There are several nice rooms with tablecloths, we were seated by the bar with no tablecloth. I ordered the beef chow fun, but they were out of it. I was told they get there beef orders on and Friday and we dined on a Tuesday, go figure!
The staff is pretty rude.

Empress M
Responded on May 1, 2021

We are very sorry that we were out of items. We are very new and keep getting busier every single week. We keep upping our orders every week but it never seems to be enough. We are very thankful to be so busy and hope that we can gauge our ordering soon. I did look up who served you that day and had a chat with them about your review. I do hope you give us a second chance one day. Thank you for your review it only help us get better and know our areas to improve. -Haley Rose Nelson

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N
vipNative
San Francisco
103 reviews
Dined on April 26, 2021
Overall5food5service5ambience4

Definitely the best dim sum in Napa. Service can be spotty as they seemed short on staff.

Empress M
Responded on May 1, 2021

Thank you!!

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RP
vipRobP
Tahoe
78 reviews
Dined on April 25, 2021
Overall5food5service4ambience4

2nd time eating here. First time, because of CA. lockdown it was takeout only. This time we sat at the bar and had a fabulous lunch. Dim Sum all the way, great bottle of Pinot. Steve behind the bar was great. Telling all our friends to go (in fact, two already went yesterday and really enjoyed it). Go. Now. Enjoy

Empress M
Responded on April 27, 2021

Happy that you were able to enjoy dine in service with us finally!! Thank you so much for letting friends and family know about us! Its really appreciated especially since we are a new restaurant. Hope to be able to serve you agin soon:) -Haley Rose

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JS
vipJoyceS
San Francisco
19 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Just dined here for the first time, we did dim sum at lunch and loved it. The staff was lovely and very helpful, the atmosphere is pretty and feels authentic to the culture, featuring images of the Empress the restaurant is named for. One of the owners came over to say hello, which was very nice. Most importantly, the food was delicious. We only tried a few things but everything was fresh and very flavorful, can’t wait to go back and try more items. Great addition to Napa’s dining scene!

Empress M
Responded on April 27, 2021

Thank you Joyce, super happy to hear that you had a great time! Glad you were able to meet our owner Thomas he is great guy. Cant wait to be able to serve you again. -Haley Rose

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OT
OpenTable Diner
San Francisco
5 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

Loved Empress M! Food’s delicious and reasonable. The staff is awesome! So glad we have dimsum in town. Can’t wait to go back!!

Empress M
Responded on April 27, 2021

We cant wait to have you back!! Thank you for the feed back:) -Haley Rose

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G
Guest
San Francisco
2 reviews
Dined on April 22, 2021
Overall4food4service5ambience5

The Service was great. The food was really good although it could have been hotter.
I will definitely go back!!

Empress M
Responded on April 23, 2021

We appreciate the feed back! I let our head chef Peter Wong know about the food temperature. Thank you for letting us know any feed back helps us grow and get better. -Haley Rose

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P
vipPansygirl
Los Angeles
36 reviews
Dined on April 20, 2021
Overall4food4service3ambience5

Dim sum fabulous. Calamari tasty but too bready. Wait staff super friendly but not attentive.

Empress M
Responded on April 22, 2021

Hello thank you so much for your feed back. I let our head chef Peter Wong know about your comment about the breading. We are working on getting more staff as we grow so we are able to be more attentive. We appreciate all of your feed back it only helps us get better. - Haley Rose

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FC
vipFranC
San Francisco
4 reviews
Dined on April 20, 2021
Overall1food1service1ambience1

Our reservation was cancelled by the restaurant at the last minute due to difficulties there. That said, I am not able to review!

Empress M
Responded on April 23, 2021

Yes unfortunately we had a full system shut down. Our wifi and our point of sales system both were having problems. The last thing we wanted to do was shut down but our hands were tied. We really hope you are able to come join us on a later date. -Haley Rose

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LF
vipLindaF
San Francisco
41 reviews
Dined on April 17, 2021
Overall5food5service5ambience4

Our waiter was attentive and excellent. Food was delicious. Outdoor dining is a bit noisy, as next to traffic on road, but still worth it !

Empress M
Responded on April 22, 2021

Thank you for your feed back! We agree about the noise and we are installed speakers next to the road to help with the noise and we are hoping to have them up and working soon!! -Haley Rose

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FAQs

Empress M is rated 4.4 stars by 16 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.