Empire Steakhouse - 237 West 54 Street off of Broadway

4.2
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952 Reviews
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$50 and over
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Steakhouse

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Pre/post Theatre
Empire Steak House, conveniently located at 237 west 54 street near Broadway, showcases modern décor in a classy, but trendy atmosphere. The all-white marble bar and sprawling dining room provide an additional air of sophistication. While Empire's steaks are acclaimed for its famous dry-aged porterhouse for two, the rest of the vast menu is equally stellar, featuring a wide range of fresh seafood such as 4-to 5-lb lobsters, Chilean Sea Bass, Salmon, Yellow Fin Tuna, towering seafood platters, and much more. The eatery offers a highly selective wine list and features many of California's most sought after vintages. The Zagat rated restaurant is owned and operated by the Sinanaj family. The Sinanaj’s success dates back to their first restaurant opening of Empire Steak House in 2010. The space is 4,500 square feet and can accommodate 230 guests for breakfast, lunch, and dinner, private rooms available!
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Specials

Happy Hour & Oysters Specials

Managers pick of Wine, Beer, Spirits and Mixed Drinks at a special price.
Oysters $1.50 per person, American Wagyu Burger $13.95 available at the bar only!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: October 17, 2019

Ends: October 18, 2118

Availability: Daily 4:00PM-7:00PM

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Daily 6:00PM - 11:00PM

What 952 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.3
service
4.1
ambience
3.8
value
Noise · Moderate
71% of people would recommend it to a friend
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OT
Baltimore
4 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

Whenever in NYC we make plans for Empire Steak House ... amazing meal and experience!

SR
New York Area
11 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Outstanding Night once again! We arrived early and waited at the bar. Bartender super friendly and right on point with all the drinks and recommendations.

Once the table was ready, staff handle our drinks and escorted to our table. A beautiful room and comfy seats. Our waiter was helpful with our order and kept our glasses filled with wine all night. We had oysters, Empire salad, shared a large steak among 4 adults, a burger(oh so good), potatoes and (don't miss) the creamed spinach. Somehow we had a little room for dessert. Chocolate cake, tartufo, cheese cake, and sorbet. A little coffee to finish the night. We left satisfied and full, knowing we will be back soon.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on January 3, 2020

Dear Scott, It is always a pleasure to hear from our regular guests! Thank you for visiting our restaurant and for sharing this amazing review with us and the community. It’s thrilling to hear you thoroughly enjoyed your dining experience and that the salad, entrees and desserts were up to your liking. Again, we appreciate your patronage and looking forward to seeing you in the future. Kindest Regards, Empire Steak House Management

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HS
Philadelphia
1 review
Dined on December 30, 2019
Overall3food3service3ambience3

The Octopus tasted great but was a very small portion the was good, not great and all was overpriced for the quality

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on January 3, 2020

Dear Howard, We would like to thank you for visiting our restaurant and for sharing your review. We are happy to hear the taste of the octopus was up to your liking, however, we are sorry to hear we missed an opportunity to exceed your expectations. The prices, though, are in accordance to the quality of our food and in the same range as the other upscale steak houses in the area. We look forward to seeing you in the future. Kindest regards, Empire Steak House Management

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WD
New York Area
22 reviews
Dined on December 28, 2019
Overall1food1service1ambience1

If there was a way to give ZERO stars, I would have. Very disappointing for a last minute Saturday night. Should
have realized when they were the only Steakhouse in NY to have availability. Took at least 15 minutes for someone to come to our table. Asked for Lemon, Lime and ice 3 different times. On the 4th time a manager walked past and it was promptly sent over. (45 minutes after I asked 3X) The wait staff was extremely inexperienced evidenced by dropping a piece of the porterhouse for 2 on the table as they were plating it. Awkward with the serving utensils. The home fries had liquid on the plate which I assume was grease and I was treated to another spill, this time on me. Very oblivious. Food was mediocre at best especially for the prices. I certainly would never go back but those who are looking for something new I would stay away.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 30, 2019

Dear guest, Thank you for choosing our restaurant and for sharing your thoughts. Here at Empire Steak House, we take pride in the food and service we offer, and we pay special attention to guests’ feedback. Hearing back about your dining experience we are truly sorry to hear that we did not live up to your expectations and rest assured such reviews are not taken lightly and that a dedicated briefing will be held with the staff on duty. Kindest regards, Empire Steak House Management

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c
1 review
Dined on December 25, 2019
Overall5food5service5ambience4

Wonderful food and excellent service. A bit pricey but as we were paying for Christmas lunch we did not mind.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on January 3, 2020

Dear Carolyn, We would like to thank you for visiting our establishment and for sharing your review. It's great to hear the food and service met your expectations and that you thoroughly enjoyed your visit. We take great pride in the food we offer and appreciate your support. On a side note, we would like to add that the prices are in accordance to the quality of our products as well as in the same range as other upscale restaurants in the area. Look forward to seeing you again. ESH Management

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L
New York Area
65 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Everything about Empire was phenomenal! We were there on a very busy Saturday night right before Christmas. Service was very attentive. We took our waiter’s recommendation and had the Emperor steak for two which is their higher quality of Porterhouse and it was excellent and cooked perfectly. We are looking forward to returning.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Lodes, We would like to thank you for visiting our establishment and for sharing your thoughts with us and the community. It's delightful to read that we have met your expectations as we aim to cater to our guests to the best of our abilities. Meat is our specialty, it’s great to hear you enjoyed your Emperor Steak! Looking forward to seeing you in the near future. Kind regards, Empire Steak House Management

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FG
New York Area
5 reviews
Dined on December 21, 2019
Overall4food4service5ambience4

Great, welcoming neighborhood gem and good find in the Theater District. Nice roomy tables. There were 4 of us and no one had any complains. All the dishes were tasty and well prepared. The Lobster Ravioli was rich and exceptionally good. The service was impeccable. The hostess walked around and checked to make sure everyone was comfortable. We told our server we had to be at the Theater for 8 pm and he worked his magic. Will definitely return.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Guest, Thank you for dining at Empire Steak House and for sharing your experience. We are happy to hear you found the food well prepared and service fast and efficient. We do have an extensive wine list, thank you for appreciating that. Looking forward to seeing you in the nearest future. Kindest Regards, Empire Steak House Management

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JF
1 review
Dined on December 20, 2019
Overall4food5service4ambience4

Food was amazing. It was expensive but worth it. Staff was excellent!!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Jennifer, Thank you for visiting our establishment and taking the time to post your feedback. We are thrilled to know our food and service met your expectations! Thank you for the note on the staff, our employees are very attentive to our guests and we will make sure to pass along the kind words. Looking forward to seeing you in the future. Kindest Regards, Empire Steak House Management

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SC
New York Area
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Great place, great food, exceptional service!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Salmira, Thank you for visiting our establishment and taking time to write the comments. It’s thrilling to hear you thoroughly enjoyed your dining experience. We take pride in the food we serve; therefore it's great to hear it was up to your liking and that the service and ambiance met your expectations. Kind regards, Empire Steak House Management

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EM
Washington DC
1 review
Dined on December 19, 2019
Overall5food5service5ambience5

Great dining experience!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear guest, We would like to thank you for choosing our restaurant and for sharing your review with us and the community. It's a true delight to hear you thoroughly enjoyed your dining experience and that the food, service and ambiance met your expectations! We look forward to seeing you in the near future. Kind regards, Empire Steak House Management

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S
Las Vegas
6 reviews
Dined on December 17, 2019
Overall4food5service3ambience3

Good food, high prices.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded a day ago

Dear Santos, Thank you for dining at Empire Steak House and taking the time to share your rating with us and the community. It’s heartwarming to see you enjoyed your dining experience and that the food, service, and ambiance met your expectations. Our prices coordinate with the quality of our items and other upscale NYC restaurants. We are looking forward to seeing you in the nearest future. Kindest Regards, Empire Steak House Management

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OT
Miami
1 review
Dined on December 15, 2019
Overall5food5service5ambience5

Great food, quiet atmosphere and friendly staff. I took my girlfriend here for her birthday and the waiters brought her a dessert and sang for her! Was an awesome experience.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 17, 2019

Dear Guest, We would like to thank you for choosing our establishment to celebrate such a special occasion and for sharing this amazing review! It's delightful to hear you and your girlfriend thoroughly enjoyed your dining experience and that the food, service and ambiance met your expectations. We look forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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C
Washington DC
15 reviews
Dined on December 15, 2019
Overall1food1service2ambience1

The buffet items were limited and the food was stale/cold and we didn't eat most of it once we tasted it. The coffee was weak and luke warm. Entering the restaurant there was a marked stale air smell. There was a large staff but they mostly seemed to be on another mission.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 17, 2019

Dear Chuck, Thank you for visiting our restaurant and for sharing your review. Reading about your dining experience we are sorry to hear that we did not meet your expectations. We take great pride in our food, and always make sure to offer the best quality products and freshly prepared dishes, therefore it's disheartening to hear they were not to your liking. We kindly invite you to address all issues immediately with the manager on site so we can act on them accordingly. Kindly, ESH Management

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PH
Los Angeles
29 reviews
Dined on December 14, 2019
Overall3food3service2ambience2

Steaks were over cooked. Fire alarm was set off and light flashed in our faces through half our meal. At the end they said something was credited, but it turns out it was a side of mashed potatoes we had been sent back. The manager sent over a shot glass of port wine. Weird!

The service was lousy. Waitress didn’t explain the sides were large and should be shared. She tried to put in our order off memory and screwed that up, too.

$280 later, we left disappointed! Had a great glass of wine, though.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 19, 2019

Dear Patricia, Thank you for visiting our restaurant and for sharing your review. Here at Empire Steak House, we take pride in the food and service we offer, and we pay special attention to guests’ feedback. Hearing back about your dining experience we are truly sorry to hear that we did not live up to your expectations and rest assured such reviews are not taken lightly and that a dedicated briefing will be held with the staff on duty. Kindest Regards, Empire Steak House Management.

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M
Palm Springs
3 reviews
Dined on December 14, 2019
Overall5food5service5ambience3

Rib eye steaks were amazing. Sides are a la carte and pricey. Server was terrific, attentive and very knowledgeable about menu and wine offerings.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 17, 2019

Dear Mollys, Thank you for visiting our establishment and for taking the time to share your review. Steak is our specialty; it’s cooked and served with utmost professionalism and care. It is most heartwarming to hear that not only food but also the service here met your expectations! We hope you visit us again the nearest future. Looking forward to seeing you. Kindest Regards, Empire Steak House Management

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OT
Las Vegas
1 review
Dined on December 13, 2019
Overall4food3service3ambience3

The steak was good, however the potatoes tasted instant so that was sad. The wine was good but overpriced. And our waiter left at the end and didn’t finish our check etc.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 16, 2019

Dear guest, Thank you for choosing our restaurant for your dining pleasure and for taking the time of sharing your review. We are happy to hear the steak was up to your liking; steak is our specialty; however It's disheartening to hear about the rest of your experience though, we kindly invite you to address all issues also in real-time with the manager on-site, so we can correct the issues immediately. Hope you will give us another try in the future. Kindly, Empire Steak House Management

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IG
New York Area
7 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Went there with a friend for dinner before a concert at LC Jazz. When we first arrived, no one came to the table to ask if we needed anything. However, after bringing this to the host's attention, we immediately had 2 outstanding waiters Artie & Ron who were super attentive the rest of the night. Albert the manager also came over and apologized several times throughout the evening. Overall, we had an amazing meal and were even comped after dinner drinks. They more than made up for the initial lack of service and they provided exemplary customer service to turn the experience into a highly positive one. Will definitely return again.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Guest, We would like to thank you for visiting Empire Steak House and sharing your dining experience with us. Our staff is professionally trained, and it is a pleasure to see you thoroughly enjoyed the services and please accept our apologies for the initial lack of service. We are delighted to see that the food met your expectations and look forward to seeing you in the near future! Kind regards, Empire Steak House Management

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KG
New York Area
1 review
Dined on December 13, 2019
Overall5food5service5ambience4

Staff was very helpful with our large party, the food was great!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Kimberly, We would like to thank you for choosing Empire Steak House for your dining pleasure and for sharing your review with us and the community. It's delightful to see we have met your expectations and the the food, service and ambiance met your expectations. Look forward to seeing you in the near future! Kindest regards, Empire Steak House Management

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GG
Austin
1 review
Dined on December 12, 2019
Overall3food4service3ambience3

I would recommend, but warn not to order the Empire salad—it was awful! Mushy tomatoes and way too many onions! Steak was very good and the restaurant is in a great location. Good service and right around the corner from the theater that we were going to.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Gene, Thank you for visiting our restaurant and for taking the time of sharing your review. We are happy to see that overall you enjoyed your dining experience, however it is disheartening to hear we missed an opportunity to exceed your expectations. Thank you for your note on the steak as it is our specialty, however we truly appreciate your feedback on the salad, as it helps us improve. Looking forward to seeing you in the future. Kind regards, Empire Steak House Management

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MM
New York Area
7 reviews
Dined on December 12, 2019
Overall3food3service3ambience3

Most items on menu are over priced, even for a steakhouse. Only the burgers at the bar are a value, but a little dry. Cardboard tasting baked potato. Mushrooms lacked flavor. Service was good, considering the crowded pre-theater time.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Martin, Thank you for choosing our restaurant for your dining pleasure and for taking the time of sharing your review. We are truly disappointed to read your notes on the food as we go to great lengths to ensure the high quality and standard of our dishes, however your feedback always helps us improve. Thank you for the kind note on the staff! Hope you will give us another try in the future. Kindest regards, Empire Steak House Management

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SD
Chicago
3 reviews
Dined on December 10, 2019
Overall4food5service3ambience4

The food was fantastic. The fillet melted in your mouth and the tuna was exceptional. The only complaint was that it took a very long time to get our entrees, because there was a large private party that ordered at the same time. Otherwise, it was a special treat.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 16, 2019

Dear Sharon, Thank you for visiting our establishment and for taking the time to write the comments. It’s thrilling to hear you thoroughly enjoyed your dining experience. We take pride in the food we serve; our meats are USDA certified Prime and we always make sure our guests receive the best cuts. Please accept our apologies for the delay with the entrees and we look forward to seeing you in the future. Kindest regards, Empire Steak House Management

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JH
San Francisco
5 reviews
Dined on December 9, 2019
Overall5food5service5ambience5

Went 2 times in one week during vacation in Nee York City. Ver friendly and courteous staff. We had the same waiter both times. Very impressed he remembered us and what we had to eat as well as the wine!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 16, 2019

Dear Jean, We would like to thank you for visiting our establishment for your dining pleasure and for taking the time of sharing with us and the community your rating! It's heartwarming to see the food, service and ambiance were up to your liking. Thank you for the note on the staff, we will certainly pass along the kind words. Looking forward to seeing you in the future. Kindest regards, Empire Steak House Management

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OT
Las Vegas
3 reviews
Dined on December 7, 2019
Overall2food4service3ambience4

This has to be the most inefficient restaurant at seating actual reservations...they had one poor hostess Checking people in, and a single “manager” running back and forth seating single parties at a time with no rhyme or reason. After waiting 30 mins past our reservation he told us we are “full up” and said we’d either have to wait longer or settle for seats at the bar. We had a
Show to catch so We reluctantly agreed and then were sat at the 2 bar seats in front of the door so got lovely freezing breezes periodically throughout our meal. Thankfully, the bartender who waited on us was very pleasant and tried to make it up to us. The food was good but not good enough to erase the overall experience. They seriously need to rethink the way they seat parties and handle reservations in general.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear guest, Thank you for choosing our restaurant and for taking the time of sharing your review. We are happy to hear the food met your expectations, however it's disheartening to read about your experience with the seating. The quality of food and service are our main focus therefore thank you for your feedback as it helps us improve. Hope you will stop by in the near future! Kindest regards, Empire Steak House Management

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OT
1 review
Dined on December 7, 2019
Overall4food5service5ambience2

Everything is great except it was loud and crowded, took very long wait to be seated, felt like steakhouse in cafeteria setting

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 16, 2019

Dear Guest, We would like to thank you for visiting our establishment for your dining pleasure and for taking the time of sharing your review. It's heartwarming to hear the food and service met your expectations, however we would like to apologize for the ambiance as situations like the one you describe only happen when there is a big event taking place. Looking forward to seeing you in the future. Kindest regards, Empire Steak House Management

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JR
Cleveland
3 reviews
Dined on December 7, 2019
Overall5food5service4ambience4

A very nice restaurant and you can always count on good food. Thanks.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Judith, Thank you for choosing Empire Steak House as well as for sharing such an amazing review! We are delighted to hear you enjoyed your dining experience and that the food and service were up to your liking! Looking forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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KA
New England
5 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

My mom and I had a lovely dinner! We both have severe allergies and they were great making sure we were safe!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Katae, Thank you for choosing our restaurant and for posting this great review! It's always heartwarming to hear good feedback and we are happy that both you and your mother enjoyed your dining experience. Our staff is professionally trained and careful to cater to your every request, thank you for your kind note! Looking forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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KL
Birmingham
27 reviews
Dined on December 7, 2019
Overall2food3service1ambience2

Really bad experience with service. I realize I am and sound Southern, but I’m not gullible or an idiot. My husband was asked his drink order then the waiter left. Didn’t ask me or my 2 kids what we would like. When another waiter came up to ask if we had any questions, I explained 3/4 of our drink order had not been taken. He seemed annoyed with me. My husband immediately got his wine. My son’s coke and my Cosmo came 20 minutes later - the same time our salads came out. We ordered a Caesar salad- we got mixed greens and tomatoes. The. The waiter said they didn’t have the right lettuce to make a Caesar. Shouldn’t they have explained that when we ordered? The food was fine - not worth the price and yes, I have no problem ordering a $60 steak, but this wasn’t a good steak. Sides of spinach and mashed potatoes were mediocre. Then my husband and daughter left to go the theatre and my son and I ordered dessert. Ten minutes later the server asked if he could get us anything else. I explained we had ordered dessert. He said then we’d need to move to another table so they could accommodate a larger party. Look, it’s the holidays, I get it. But we moved with no complaint and they didn’t thank us, comp us anything, treat us with anything other than annoyance for a $500 bill. I will sing it to the cows come home to anyone that will listen to never go here.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 16, 2019

Dear Kat, Thank you for choosing our restaurant and for sharing your review with us. We aim to cater to every guest to the best of our abilities; therefore, we are truly sorry to hear about your complaints on the service. Rest assured this matter will be addressed and a briefing will be held with the staff. We sincerely wish you will give us another try in the future. Kindest Regards, Empire Steak House Management

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OT
Washington DC
7 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

One of the best steaks I have had. Sever was great.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear guest, Thank you for choosing Empire Steak House for your dining pleasure and for sharing such an amazing review. We take great pride in the food we serve as well as the service we offer, therefore it's always heartwarming to see we have met your expectations! Looking forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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AL
New York Area
3 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

Delicious food, great atmosphere, the Empire Fillet was amazing, definitely coming back.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 24, 2019

Dear Arnold, Thank you for stopping by and sharing your dining experience here. We are happy to hear our food and ambiance were up to your liking. Here at Empire Steak House we take pride in the way we prepare and serve food, and steak has always been our specialty. It’s very heartwarming to see you thoroughly enjoyed your dining experience. Looking forward to seeing you in the future, Kindest Regards, Empire Steak House Management

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m
1 review
Dined on December 6, 2019
Overall2food3service1ambience4

We were kindly greeted and seated nicely. Service and food were decent but rudely rushed out and not offered all specials.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Mike, Thank you for visiting our establishment and for taking the time of providing us with your feedback. We are happy to hear the food and service were up to your liking, however it's truly disheartening to hear about the end of your dining experience. This issue will be addressed immediately as our goal is to cater to every guest to the best of our abilities! Kind regards, Empire Steak House Management

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SS
Philadelphia
40 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Excellent service and great food - steaks served perfectly!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 15, 2019

Dear Silver, We would like to thank you for choosing our restaurant for your dining pleasure and for sharing your feedback with us and the community! We are delighted to hear the food and service met your expectations! Steak is our specialty, thank you for appreciating what we do best here. Looking forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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JC
Washington DC
14 reviews
Dined on November 29, 2019
Overall5food5service5ambience4

For all occasions.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

James, Thank you so much for choosing to diner with us as well as for the positive feedback. We are ecstatic to hear we met your expectations and you had a great experience. We are looking forward to having you back soon! Regards, The Empire Steak House Management Team

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KO
Orlando
3 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Quiet atmosphere by NY standards Nice waiter decent Italian wine. Friendly atmosphere

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

Kathy, Thank you so much for dining with us as well as for the great feedback. We are happy to hear that we met your expectations and everything was to your liking. We hope to see you soon! Regards, The Empire Steak House Management Team

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L
1 review
Dined on November 28, 2019
Overall4food4service5ambience5

I enjoyed being pampered. The ambiance of the restaurant was beautiful. I would eat here again when I visit New York City another time.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

Louise, Thank you so much for choosing to dine with us as well as for your wonderful feedback, we truly appreciate it. We are thrilled to hear that we met your expectations and that the ambiance was to your liking. We hope yo see you on your next visit to New York City! Regards, The Empire Steak House Management Team

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KP
Las Vegas
1 review
Dined on November 27, 2019
Overall5food5service5ambience5

We made a reservation on the day my husband and I arrived from California. We planned to spend Thanksgiving weekend with our son who is a college student in NY. We checked many reviews and liked it. Most of all we stay at Hilton Garden Inn. Central Park South so we just an go dow down stairs for our first dinner together.
Our experience was more than expected!
Food are great and service was very attentive and pleasant. We had wonderful night.

Unfortunately the Hilton ran out the discount card for guests at the front desk. I was told we can't get discount. We paid full price with our credit card.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

Keiko, Thank you so much for deciding to dine with us! We truly appreciate it, as well as the kind feedback. We are very happy to hear the work our staff puts in on a daily basis is providing fruitful and positive results. We are looking forward to having you again on your next trip to New York! Regards, The Empire Steak House Management Team

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t
New Orleans
23 reviews
Dined on November 21, 2019
Overall1food3service1ambience1

We were there after a play and had a 10:00 reservation and the kitchen is open until 11:30. We were the last table in the restaurant. The wait staff spent our entire dinner blowing out candles and picking up cutlery. The manager at 11 yells into the kitchen wipe it down because I want to go home as my dinner hits my table. I got indigestion the entire dinner trying to hurry in order to not be in the way. Do not recommend for a late dinner. Our dinner quality was great but the experience was the worst. Even our waiter went into the kitchen to tell them that he still had a customer. We will never return nor recommend it to anyone.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on November 29, 2019

Dear Guest, Thank you for visiting our restaurant and for taking the time of sharing your review. We are happy the food was to your liking however it's a true disappointment hearing about your dining experience! Everything you describe in your review is against our company's policies and this feedback will certainly be shared with ownership. Again, please accept our apologies and we hope you will give us another try in the future. Kindest regards, Empire Steak House Management

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SQ
Las Vegas
2 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

Great personalized attention

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

Susie, Thank you so much for choosing to dine with us as well as for your great feedback, we truly appreciate it. We are happy to hear we met your expectations, particularly with our service. We look forward to hosting you again soon. Regards, The Empire Steak House Management Team

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S
New York Area
6 reviews
Dined on November 20, 2019
Overall4food5service4ambience3

Das Essen war sehr gut. Die Mahlzeiten wurden zügig gebracht. Das kann natürlich auch gewesen sein, weil das Restaurant halb leer war. Das Personal war sehr aufmerksam und freundlich. Einzig das Dekantieren des Weines war etwas dilettantisch.

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on December 2, 2019

Schmidi, Thank you so much choosing to dine with us during your trip to New York, we truly appreciate it as well as your kind feedback. We are glad we met your expectations and hope to host you on your next trip to New York. Regards, The Empire Steak House Management Team

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AD
New York Area
10 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Restaurant and staff were incredible! Loved the ambiance. The food presentation was wonderful and delicious! We will definitely be returning!!

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on November 18, 2019

Dear Amy, Thank you for choosing Empire Steak House for your dining pleasure and for taking the time of sharing your experience. It's a true delight to hear you thoroughly enjoyed your dining experience and that the food, service and ambiance met your expectations. Thank you for appreciating what we do best here! Looking forward to seeing you in the near future. Kindest regards, Empire Steak House Management

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RD
New York Area
4 reviews
Dined on November 14, 2019
Overall2food1service4ambience4

Grilled chicken in grilled chicken salad was tough as BOOT LEATHER and tasted horrible. Steak salad has mysterious tough meat that may have come from a moose, but I doubt came from a cow. Horrible meals

Empire Steakhouse - 237 West 54 Street off of Broadway
Responded on November 18, 2019

Dear guest, Thank you for choosing our restaurant for your dining pleasure and for taking the time of sharing your experience. We are happy to see the service and ambiance met your expectations, however it's disheartening to hear the food was not up to your liking. We take great pride in the food we serve and your feedback helps us improve, so we would love if you could provide some more information in regards to your reservation. Kindest regards, Empire Steak House Management

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