Empire Rooftop @ Empire Hotel

Empire Rooftop @ Empire Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maureen S

   New York City3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional view with several choices of seating… service was wonderful… and the drink choices  plentiful… mushroom flatbread out of this world! I will be back!!! :o)
   

   • 

   Is this helpful?

2. R

   Rebecca

   New York City4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the roof top! Sat outside but was disappointed when it started to rain! Luckily they relocated us right away indoors! The waitress found us in our new seat for our food and drinks! The food was good. Waitress was nice but we got very small $25 meals leaving us hungry for more! Fish tacos were so good! But 3 small tacos. More like an app than a meal! For $200 dinner for 4 we decided the next night to go elsewhere! But overall you're def paying for the view and the ambience! Food tasted great and they sat us right away on a sat night'. And the waitress was very nice! So we loved it just the same'.
   

   Is this helpful?

3. l

   liza

   Mobile3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We loved it! Highly recommend for a special event or an intimate evening with loved ones. The team was on the entire experience. 
   

   Is this helpful?

4. J

   John VIP

   New York City23 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very attentive, accommodated our requests to better our experience.
   

   Is this helpful?

5. D

   Dganit

   New York City2 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Did not announced that they hosting a private event that affect the level of noise that ruined the evening for us .
   

   Is this helpful?

6. K

   Kyle

   New York City2 reviews

   1.0

   Dined on May 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They did not honor my OpenTable reservation and STILL had the audacity to mark me as a no-show and try and charge my card. My full party showed up for our 5:30pm reservation at 5:25pm and checked in downstairs. We were surprised to see a sign that said "closed for a private event", but when we checked in they said they did have our reservation in their system, but they would need to check with the general manager about when they could actually get us seated. We weren't the only reservation told to just sit on our hands and wait. Turns out they had a private event booked with Google until 7pm! So we sat as various Google guests would be ushered past us to go up to the Rooftop, and kept being told our "table was not ready". At 5:45 with no further communication from the restaurant on when to expect we might actually get seated, we left and we let them know we were leaving. Look, I understand Private events are good money for bars. But why are you sending me a confirmation the day before if you're closed for a private event? Why are you wasting the time of me and my friends if you don't actually intend to seat us? We made nice plans to celebrate our friends engagement and you treated us like dirt because we're not a megacorp. Kick rocks.
   

   Is this helpful?

7. M

   Melanie VIP

   New York City23 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful, sunny spring afternoon, perfect for being outside with my group, including cousins from out of town. The sharing dishes added to the menu were great--tacos for everyone! & delicious cocktails. I'm a regular visitor to Empire Rooftop in season--see you again soon!
   

   Empire Rooftop @ Empire HotelResponded on May 14, 2025

   Thank you so much for your kind review! We're thrilled you chose to spend the afternoon with us and that your group enjoyed our Sharing Platters (tacos and cocktails are always a winning combo). We truly appreciate your continued visits to The Empire Rooftop and look forward to welcoming you back again soon. Cheers to many more sunny days ahead!
   

   Is this helpful?

8. Y

   Yuri

   New York City5 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a lunch and would probably look better at night. Food was good and reasonably priced. Drinks were good and strong
   

   Empire Rooftop @ Empire HotelResponded on May 14, 2025

   Thank you for your review! We're glad you enjoyed your lunch and appreciated the quality and value of the food and drinks. You're absolutely right, The Empire Rooftop takes on a whole new vibe at night with the city lights and skyline views. We hope you'll come back soon to experience it after dark!
   

   Is this helpful?

9. E

   Eva

   New York City1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   honestly not worth it. i went there for the gossip girl experience and you pay 50$ per person. the food that came with it was really bland and the cocktails weren’t great either… 100$ wasted tbh.
   

   Empire Rooftop @ Empire HotelResponded on May 14, 2025

   Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t live up to expectations. We understand how disappointing that can be, especially when you’re excited about a themed event. Your comments about the food and cocktails are noted and will be shared with our team as we work to improve. We truly appreciate you giving us a try and hope you'll consider visiting again.
   

   Is this helpful?

10. M

    Monica

    Philadelphia County6 reviews

    5.0

    Dined on May 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great. Atmosphere was beautiful. View was amazing. Great experience all around.
    

    Empire Rooftop @ Empire HotelResponded on May 14, 2025

    Thank you for the wonderful review! We're so happy to hear you enjoyed the food, atmosphere, and that stunning view. It means a lot to know you had a great experience all around—hope to welcome you back again soon!
    

    Is this helpful?