Emperor Norton's Italian Restaurant & Pizzeria

3.9
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22 Reviews
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$30 and under
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Italian
Welcome to Emperor Norton Italian Restaurant & Pizzeria, a San Jose tradition for over four decades. Visit us today and discover why this family-owned and operated restaurant continues to remain a favorite destination for our neighboring communities and beyond. In addition to our extensive menu choices, we offer catering and banquet facilities.

As always, we welcome your comments and look forward to serving you soon.
What 22 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.9
food
3.9
service
3.4
ambience
3.8
value
Noise · Moderate
89% of people would recommend it to a friend
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KH
San Francisco
17 reviews
Dined on August 18, 2019
Overall 1food 1service 1ambience 1

Service was awful, 20 minutes to get a glass of water. Employees standing around doing nothing. Food was no better

NC
San Francisco
37 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Friendly, accommodating staff. Food was great

NB
San Francisco
1 review
Dined on June 26, 2019
Overall 4food 4service 4ambience 4

Did not know we had a reservation through Open Table, but did accommodate us! Everything was great! We have been going there since our son was little!

TB
San Francisco
9 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

Always good food and good vibes! Good old Italian food. I heard they returned the original chef. Whatever they did, it works. Have attended some large parties there also which went very well.

D
San Francisco
6 reviews
Dined on June 1, 2019
Overall 3food 3service 3ambience 3

When we arrived staff was unaware of our reservation; luckily we (party of 10) were there at 5pm and it wasn’t very busy.

JP
San Francisco
1 review
Dined on May 12, 2019
Overall 3food 4service 2ambience 4

We love this restaurant, so it is very unfortunate that we got terrible service on the day we went. It appeared that there was only one waiter for the entire restaurant. Other people were helping to deliver the food, but there was only one waiter that was attending to the tables. The water I asked for never came. My son never got a refill on his drink.

NC
San Francisco
37 reviews
Dined on April 15, 2019
Overall 4food 4service 4ambience 4

Enjoyed our dinner. Everyone liked their entree

E
San Francisco
1 review
Dined on February 14, 2019
Overall 4food 5service 5ambience 3

Valentine’s Day, we made reservations, food was good, service was good but a little slow for the busy night

DM
1 review
Dined on February 11, 2019
Overall 5food 5service 5ambience 5

Amazing place, amazing food and wine, amazing staff... just pure amazing.

OT
Palm Springs
19 reviews
Dined on June 12, 2018
Overall 4food 4service 4ambience 3

Good friendly service with a smile and food delicious. Average atmosphere wasn't an issue as the staff made up for that. Pasta and pizza delivered as expected. Looking forward in coming back.

OT
San Francisco
4 reviews
Dined on June 9, 2018
Overall 1food 2service 1ambience 1

Waited at least 10 minutes before even being acknowledged and asked if we wanted a table even though I had a reservation. Waited another 20+ minutes for our order to be taken. Waiter brought entrees and never brought the salads we ordered. Questioned waiter about salads upon his delivering the check before we finished eating. He informed me that he didn’t charge us for the salads because he forgot. Your menu says “Soup or Salad and breadsticks included with entree”. Wait, what didn’t you charge me for? This restaurant is mediocre at best and the service is embarrassing. Won’t eat here ever again.

OT
San Francisco
8 reviews
Dined on June 5, 2018
Overall 2food 2service 3ambience 2

I had the Chicken Marsala special which had too much garlic and salt and the chicken was a bit dry. The calamari was dry and extremely crispy, perhaps prepared, frozen calamari that was fried. We had a group of 8 people. The wait staff was good, but the kitchen was quote slow.

IR
San Francisco
22 reviews
Dined on February 26, 2018
Overall 5food 5service 5ambience 5

We went for our first time last week with our son and daughter-in-law and their two children, ages 3 months and 2 years! OMG the staff were WONDERFUL!! The 2 year old was having a bad day, and the manager and our waitress were so kind and understanding! They did everything to calm her down and we enjoyed a wonderful meal! The food was great, the service was great and we'll definitely be back again!! THANK YOU!

CT
San Francisco
5 reviews
Dined on December 20, 2017
Overall 3food 3service 4ambience 3

The food in general was okay, but the pizza was really good! I’d recommend it if you want to have good pizza.

OT
San Francisco
5 reviews
Dined on December 7, 2017
Overall 1food 2service 2ambience 1

Checked in and told them I had a reservation. I was told to sit and wait for someone to get to me. After both hosts played on their cell phones for 10 mins with no one else waiting but me and plenty of open tables, I asked again to be sat. They finally sat us. I’m not sure why this place even takes reservations it’s not nice inside. It looks like a converted Round Table Pizza place. I will definitely not be going back.

OT
San Francisco
1 review
Dined on November 2, 2017
Overall 4food 5service 4ambience 4

Hadn't been here in years and was nervous after seeing mixed reviews. 6 of us got together and had a nice meal and conversation. It was a Thursday evening, not crowded, but perfect.
All but one of our meals were hot and on time. One came , looked great but was incorrect. The waiter immediately took it back and the chef made a new one. They did right by us.
It is quit the drive for me as I have moved from the area. And I would definitely go there again.

r
San Francisco
1 review
Dined on December 10, 2016
Overall 1food 2service 1ambience 1

Needs to be more welcoming - waitress was horrible - busboy had to bring us plates for our appetizers - entrees: three out of six liked their dinner i.e. Pizza, Stromboli, Spaghetti Meatballs, other three uneventful i.e. veal dish portion very small, special was served cold no flavor, creamy tortellini cold.

W
San Francisco
2 reviews
Dined on November 27, 2016
Overall 3food 2service 2ambience 2

Food lacked true flavor- was adequate. Service was okay- but non experienced staff. Asked for bread, asked for fresh pepper etc.

AB
San Francisco
3 reviews
Dined on November 18, 2016
Overall 2food 2service 4ambience 2

Nice neighborhood restaurant. People were friendly; restaurant was clean, tidy, and bright; food showed up promptly and was hot, it just wasn't very exciting. The food was kind of plain.

DH
San Francisco
73 reviews
Dined on October 29, 2016
Overall 3food 3service 3ambience 3

This is an average place, with average food. Despite being midday with few other customers, the service was slow. The food was edible, not memorable. I can see a soccer team having their end of season party here. I might have liked this place when our kids were little.

C
San Diego
50 reviews
Dined on October 27, 2016
Overall 3food 3service 4ambience 3

We came to this restaurant based on a 4 star review. Both the meals and the atmosphere were more like a 3 star, good but not exceptional. The restaurant is located in a mall and had a cafeteria feeling. Paper napkins and no tablecloth. Food was indeed tasty, we both had the fettuccini Bolognese which was good but not exceptional. The cost for the meal was reasonable. A good Italian restaurant for a quick bite but not for a special occasion.

OT
San Francisco
4 reviews
Dined on September 20, 2016
Overall 5food 5service 5ambience 5

The staff goes out of their way to make you feel at home. This restaurant has classic Italian meals prepared fresh when you order.