Ember & Elm at Dollywood’s HeartSong Resort

Ember & Elm at Dollywood’s HeartSong Resort reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tyler

   Orlando3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience following an incredible day at Dollywood! Highly recommend the following: 1. Ask for Lulu, she’s an incredible server and kept conversation engaging and had awesome recommendations! 2. Order the deviled eggs 3 ways! 3. Don’t leave without trying the bread pudding! All the drinks are great but the service was unparalleled !
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded 3 days ago

   What a wonderful review. Thank you, Tyler. Our goal is to make your dining experience at Ember & Elm the best it can be. LuLu is a "rock star." I am glad she was your server. Your comments will help us make everyone's dining experience the best it can be. Thank you again. Doug-Restaurant Manager
   

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2. M

   Michele VIP

   New York City2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good. Waiter was extremely helpful with food choices concerning my allergies.
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded 3 days ago

   Thank you, Michele, for your review. So nice to see that your service was 5-Star. We continue to improve based on the information we get from the reviews. Doug-Restaurant Manager
   

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3. E

   Eddie VIP

   E. Tennessee19 reviews

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service provided by Poppy was outstanding. The host staff was polite and personable. The food was prepared to our requests and was delicious. We are looking forward to returning soon.
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded 7 days ago

   Thank you, Eddie. Your 5-Star review is very much appreciated. Poppy is an outstanding server, and I will let her know that she was recognized in this review. Doug-Restaurant Manager
   

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4. T

   Terry M

   Raleigh1 review

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb food and service! We ordered filet mignon steak and it was cooked to perfection was delicious
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded on April 29, 2025

   Thank you, Terry. Your 5-Star review is very much appreciated. We are so happy your dining experience was a positive one. We look forward to seeing your again. Doug-Restaurant Manager
   

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5. D

   Delores

   E. Tennessee1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant was very nice ,staff were very professional and helpful .We ate breakfast and dinners while staying here .breakfast buffet had wide variety and was very good ,prime rib was delicious at dinner .Overall great experience. The fried chicken dinner was excellent also ! Everyone we encountered was very friendly and professional.
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded on April 29, 2025

   Delores, your 5-Star review with your positive comments inspires us. We want to continually grow and succeed because of your review. We hope to see you again at Ember & Elm. Doug-Restaurant Manager
   

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6. D

   David

   Los Angeles14 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal and service extended by your staff. The breakfast buffet is a great value with plenty of selections.
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded on April 29, 2025

   I agree, the breakfast buffet is wonderful and so many choices. Thank you for pointing this out in your 5-Star review. We hope you join us again at Ember & Elm very soon. Doug-Restaurant Manager
   

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7. H

   Heather

   Tallahassee9 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our dinner. The food was great. The service was excellent! There was no wait. We will definitely return.
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded 3 days ago

   Heather, it is so nice to read your wonderful words from the review. We use this information to better our guest service. We look forward to your return. Doug-Restaurant Manager
   

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8. E

   Ella

   Atlanta1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious early breakfast. Lovely setting. Very comfortable. All the staff were friendly and welcoming!
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded on April 29, 2025

   We are so very glad that you enjoyed your dining experience at Ember & Elm. Thank you for taking your time to complete the review, this helps us service you better in the future. Doug-Restaurant Manager
   

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9. C

   Carolyn

   Nashville7 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great place for dinner after a long day at Dollywood theme park. It was relatively quiet, and the tables were large and booths were cozy. The charcuterie board was large and filling, and the short rib with grits and broccolini was beyond delicious. Topping it off was the panna cotta and a huge portion of strawberry shortcake. Wait staff was attentive in the right way - not checking on you every five seconds but never an empty glass or plate on the table. Would absolutely recommend a meal here if staying at either of the Dolly Parton resorts!
   

   Ember & Elm at Dollywood’s HeartSong ResortResponded on April 29, 2025

   It sounds like your dining experience was wonderful on April 25th. This is good news for us. We use these reviews to improve and serve you better on your next visit to Ember & Elm. Doug-Restaurant Manager
   

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10. D

    David

    Los Angeles14 reviews

    5.0

    Dined on April 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Friendly staff and delicious food. Sat right away and service time flowed smoothly.
    

    Ember & Elm at Dollywood’s HeartSong ResortResponded on April 27, 2025

    Thank you for The 5 star review we appreciate you. Donnie Brooks director of Outlets Heart Song resort
    

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