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Ember & Elm at Dollywood’s HeartSong Resort, Pigeon Forge, TN

Ember & Elm at Dollywood’s HeartSong Resort

4.5
4.5
148 Reviews
$31 to $50
Southern
Culinary delights and meaningful moments unite at Ember & Elm, HeartSong Lodge & Resort’s signature restaurant. Experience the perfect blend of exceptional flavors and locally-sourced ingredients, prepared by world-class chefs.

Make a reservation

2 people

7:00 PM


Booked 19 times today
Experiences are available.

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Southern, Breakfast
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (800) 365-5996
  • Dress code
    Business Casual

Experiences

  • Thanksgiving Dinner at Ember & Elm

    $70.00 per person

    May 12 - Nov 28, 2024
    THANKSGIVING DINNER November 28, 2024 | 2 - 7 p.m. Adults (10+) $70 | Children (4-9) $37 Children’s menu available upon request. Non-alcoholic beverages included in price. Sales tax and 20% gratuity added to all checks.
    Thanksgiving Dinner at Ember & Elm Photo
  • Christmas Dinner at Ember & Elm

    $65.00 per person

    May 12 - Dec 25, 2024
    CHRISTMAS DINNER December 25, 2024 | 2 - 7 p.m. Adults (10+) $65 | Children (4-9) $37 Children’s menu available upon request. Non-alcoholic beverages included in price. Sales tax and 20% gratuity added to all checks.
    Christmas Dinner at Ember & Elm Photo
  • New Year's Dinner at Ember & Elm

    $85.00 per person

    May 12 - Dec 31, 2024
    NEW YEARS EVE DINNER December 31, 2024 | 5 -10 p.m. Adults (10+) $85 | Children (4-9) $42 Children’s menu available upon request. Non-alcoholic beverages included in price. Sales tax and 20% gratuity added to all checks.
    New Year's Dinner at Ember & Elm Photo

What 148 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • East Tennessee

    Kid-friendly

  • Gatlinburg / Pigeon Forge

    Best Overall

  • Gatlinburg / Pigeon Forge

    Best Food

  • Gatlinburg / Pigeon Forge

    Best Service

  • Gatlinburg / Pigeon Forge

    Best Ambiance

  • Gatlinburg / Pigeon Forge

    Best Value

  • Gatlinburg / Pigeon Forge

    Good for groups

  • Gatlinburg / Pigeon Forge

    Good for special occasions

  • Gatlinburg / Pigeon Forge

    Lively

  • Gatlinburg / Pigeon Forge

    Most Booked

148 Reviews
  1. OpenTable Diner

    E. Tennessee

    1 review

    2.0

    1 review

    Dined 5 days ago

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3
    My wife and daughter couldn’t finish their wings. They didn’t like the taste and texture. My ribeye was ordered medium but came closer to medium rare or less. Our server was outstanding but the food just wasn’t great and on top of that it came at a premium price. Next time maybe Olive Garden or Red Lobster.

    1 person found this helpful

  2. Amazing

    Richmond

    5 reviews

    vip
    2.0

    5 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 4
    The service was absolutely outstanding! The vibe and atmosphere were also great! The food was really terrible.

    1 person found this helpful

  3. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    It was awful, but they knew it. The manager comped our whole check without us even asking or saying anything. Even the complementary biscuits were cold and stale. If I was a passionate chef/kitchen manager in need of a job I would submit my resume here immediately. It is a beautiful place, with friendly servers and a nice menu, they just need someone who can cook it.

    1 person found this helpful

  4. AlanK

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best that I can say it is excellent food and excellent service. Very convenient having it right in the resort.

    Is this helpful?

  5. SusanR

    Charleston

    17 reviews

    5.0

    17 reviews

    Dined on April 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food and service. Would have preferred a few more choices on the menu but everything we had was good

    Is this helpful?

  6. AnthonyI

    Charleston

    1 review

    1.0

    1 review

    Dined on April 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4
    Unfortunately our experience was much different than reviews we read. My steak was so so cold the butter on top would not melt. The food came out in spurts because the kitchen was backed up. My wife’s grits in her shrimp and grits had been sitting for awhile before coming out that they were tough on top. Drinks weren’t good. Earlier in the day we visited the outdoor casual side and the bartender was very flustered by no assistance. It was clear they did not have enough staff for such a busy sold out week.

    1 person found this helpful

  7. LindsayW

    Western NC

    4 reviews

    4.0

    4 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    I thought this was supposed to be more upscale dinning.

    Is this helpful?

  8. jillm

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful family breakfast at Ember and Elm. The food was amazing and plenty of it. Lulu our waitress was a pure joy. Very friendly and attentive to us. She was funny and shared stories and made sure we left full and happy.

    Is this helpful?

  9. ChristineJ

    Atlanta Metro

    10 reviews

    2.0

    10 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    The food was not very good at all, service was just ok.

    1 person found this helpful

  10. OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful restaurant, amazing food and generous portions for the value! We would absolutely go again.

    Is this helpful?

  11. firefightmatt

    E. Tennessee

    6 reviews

    5.0

    6 reviews

    Dined on March 30, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was good. You should expect to pay due to the location. Well worth it if you like excellent food.

    Is this helpful?

  12. BrettW

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on March 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic food and service. Excellent ambiance and food was far above expectations

    Is this helpful?

  13. OpenTable Diner

    Indiana

    9 reviews

    5.0

    9 reviews

    Dined on March 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Great Food and Beautiful Restaurant. Portions are a little small for the price.

    Is this helpful?

  14. Nomis

    Orlando

    59 reviews

    3.0

    59 reviews

    Dined on March 19, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Overall ok. Food was decent. Server was a bit confused about vegetarian offerings. Worth a one time visit

    Is this helpful?

  15. CltFoodie

    Charleston

    6 reviews

    3.0

    6 reviews

    Dined on March 17, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Food just was not very good. Crispy Brussels Sprouts were soggy and drowned in sauce. Rest of the food was mostly mediocre and expensive.

    Is this helpful?

  16. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated our 34th wedding anniversary and everything was great.

    Is this helpful?

  17. OpenTable Diner

    Charleston

    1 review

    vip
    5.0

    1 review

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great meal and service at Ember and Elm. Lady was a great server and the food was delicious.

    Is this helpful?

  18. OpenTable Diner

    Exclusive

    3 reviews

    5.0

    3 reviews

    Dined on March 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Poppy was our server and she was great, the food was really good

    Is this helpful?

  19. jibdp

    New York City

    11 reviews

    vip
    5.0

    11 reviews

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very good and our server, Dan was great and made those of us with food allergies feel very comfortable

    Is this helpful?

  20. MarcieD

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very friendly service and really good food. We did the breakfast buffet and the chicken and waffles and enjoyed our meal.

    Is this helpful?

  21. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mike was an excellent server. Christ was an excellent server in the lounge bar. Tosha was rude, snobbish, unprofessional, unpleasant and right down disrespectful

    Is this helpful?

  22. OpenTable Diner

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great fresh trout. Loved the local brews. Great with kids. 2 thumbs up.

    Is this helpful?

  23. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ember & Elm is definitely our favorite Dolly restaurant to date!!! We went for breakfast and it was def the best in town! And our sweet Waitress Autumn was THE BEST!! Everyone was amazing!! We will definitely be back!!

    Is this helpful?

  24. EricN

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent! Brussels could have had a little.less sauce but overall was great!

    Is this helpful?

  25. RubyG

    Louisville

    1 review

    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant was beautiful! The food was excellent and the lemon blueberry cheesecake was the best cheesecake we ever ate!!! Our waiter was very good! We will definitely be back!!!!

    Is this helpful?

  26. JoeG

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    So glad to have a great restaurant like this in the area. We had a great experience!

    Is this helpful?

  27. AudraH

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was amazing a nice getaway! Will definitely be back.

    Is this helpful?

  28. MikeL

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was fantastic. The she crab soup is some of the best we have ever had and we are from Maryland. The portion sizes are very generous and all the food we had was seasoned very well. The pimento cheese dip appetizer was delicious. We stayed here 3 nights and ate at Ember and Elm 2 of them. We also enjoyed breakfast here. The cinnamon bread casserole was soooo good.

    Is this helpful?

  29. Meme

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on February 24, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    The meal is very over priced. My potatoes were cold. The steak was great. Ordered a Long Island and it was terrible, never tasted anything like it before. They did remove it from my bill. But definitely not work the $ spent.

    Is this helpful?

  30. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What an amazing dinning experience, our waiters was Dan, he was knowledgeable, professional just outstanding. The food looked and tasted wonderful. And the caramel martini. was like dessert in a glass.

    Is this helpful?

  31. Lovelylady

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great property, great service and delicious food! Looking forward to visiting again!

    Is this helpful?

  32. OpenTable Diner

    Charleston

    17 reviews

    5.0

    17 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Very nice dining experience at Dollywood. The food offered reasonable proportions for the price and the service was excellent.

    Is this helpful?

  33. OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Donnie and his staff could not have been better !!! Attention to detail for the guests , along with amazing food …. I can see why Dolly loves her staff so much They made us feel like family !!! And PS : Go to the little coffee shop near check in and get a chocolate chip cookie !!! You’ll thank me

    Is this helpful?

  34. PaulBee

    E. Tennessee

    6 reviews

    5.0

    6 reviews

    Dined on January 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    From start to finish the dining experience was very good. Of course being January 31st it was not busy at all. Waiter was very friendly and very helpful and attentive. Food was good a little pricey for some people. Will make a return visit.

    Is this helpful?

  35. Melanie

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The bread service was amazing. Loved the sweet chili jam. Our entree were stellar. Waitress was great (LuLu). She was very knowledgeable. Best meal we had while in town. Would definitely recommend this restaurant. Will be back.

    Is this helpful?

  36. OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had the BEST experience at Ember and Elm! The food was delicious the atmosphere was inviting and our server was fabulous! The chef came out and spoke to everyone and ensured those with allergies they would be well taken care of! I could NOT recommend this place enough!

    Is this helpful?

  37. ChristieH

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on January 13, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    I made a reservation, and still had to wait even though it wasn’t busy. The service was great, but the food portions for the price were quite small. It was delicious, but the chicken breast was the smallest one I’ve ever seen. All in all, it was just an overpriced experience.

    Is this helpful?

  38. TylerS

    Dallas

    1 review

    4.0

    1 review

    Dined on January 12, 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5
    Beautiful restaurant and drive up to the resort. Reserving a table was easy, and service was quick. All of my questions about the menu were answered by Chef Bill since my server could not answer them. I felt somewhat pushed to have all my food out at first, but after a couple mentions of what I wanted timing wise, everything was great. I wish I could have had a new napkin after diving into the honey. Aside from that, service was good. Opening biscuits and charcuterie board with local sourcing touches were immaculate and characteristic to a Smoky Mountain upscale dinner. Despite being slightly underwhelmed by the she-crab bisque and margherita flatbread, I felt that the dinner itself was unique to Tennessee dining and very enjoyable. This is definitely a great place for families and weekend getaway guests. I wish I had room for dessert! I hope that some seasonal menu changes will happen. I would love to visit once every 3-6 months!

    Is this helpful?

  39. OpenTable Diner

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on January 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Best chicken I ever had (the pickle brined ) Excellent service ! A little pricey but enjoyed dinner and the ambiance

    Is this helpful?

  40. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on January 11, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 2
    The food was pretty good. I loved the presentation in the cast iron. The cheddar biscuits and pepper jelly were delicious. The beef short ribs were delicious but could have been a little less salty. Our service was outstanding! We will be back!

    Is this helpful?

FAQs

Ember & Elm at Dollywood’s HeartSong Resort is rated 4.5 stars by 148 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 19 times today
Experiences are available.
Google Map for Ember & Elm at Dollywood’s HeartSong Resort

1210 Dollywood Resorts Blvd, Pigeon Forge, TN 37863

Dining areas

Additional information

  • Cross street
    1210 Dollywood Resorts Blvd. Drive past DreamMore Resort to HeartSong
  • Neighborhood
    Pigeon Forge
  • Hours of operation
    Breakfast Daily 7:00 am–11:00 am Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Southern, Breakfast
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Hotel Parking
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