Elm Street Cask & Kitchen

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1. AB

   AllieB

   Las Vegas

   19 reviews

   vip
   5.0

   19 reviews

   Dined on March 11, 2023

   overall5food4service5ambience5

   Our server Ana was exceptional! She helped our with deciding on food choices but giving very accurate descriptions for us to help us decide. She was very friendly and made sure we enjoyed the food we ended up picking. Ambience is great. Good brunch place!!

   Report
2. F

   Fine

   Houston

   23 reviews

   2.0

   23 reviews

   Dined on February 25, 2023

   overall2food1service2ambience3

   Table/booth tables were the only options for seating. Service was very slow. Ordered the tacos and the tortillas were rubbery. My friend tried to order 2 different drinks on menu- but they were ‘out’. Guacamole that I paid extra for wasn’t fresh- a paste. Took too long for check and to pay- but restaurant not even half full and staff just standing around. No restroom- had to go outside….inside building commercial building. Would not go here again. Also received an email after to confirm I showed up. I’ve never had that happen.

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3. JE

   JohnETX

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined on January 25, 2023

   overall3food3service3ambience3

   Space is okay. Weird set up between bar and main dining room. Sat at the bar. Bar service was okay. Not overly friendly or informative. Food was slow to come out…tacos and a salad for the two of us. Tacos were good. Salad was made wrong and ended up getting comp’ed. We were on our way to Stars game and parking is free at the Hilton Garden Inn when purchasing food at ElmCreek, so we opted in and hoofed it 1 mile to AAC. Easy walk.

   Report
4. T

   Tors

   1 review

   4.0

   1 review

   Dined on January 21, 2023

   overall4food5service4ambience5

   Food was great and came out quick. Waitress helped us with recommendations. They did forget my side, even after I asked again after the food came out. Once the bill came they removed the item without issue.

   Report
5. JC

   JonathanC

   1 review

   1.0

   1 review

   Dined on January 15, 2023

   overall1food1service1ambience1

   Not impressed at all with the food or the pictures

   Report
6. Y

   Yogi

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   I really appreciate how attentive and professional the staff was from the time my guest and I arrived until we left. Anna was the absolute best at meeting every need to make my birthday brunch a success, being that it was my first time visiting this restaurant. Thanks again Cask & Kitchen for an awesome experience.

   Report
7. AE

   AEM31

   1 review

   1.0

   1 review

   Dined on January 1, 2023

   overall1food1service2ambience1

   It was not what the description really portrayed. Food was not very hot and got a little bit of an upset stomach after eating there.

   Elm Street Cask & KitchenResponded on January 4, 2023Hi AEM31, It sounds like we missed the mark on giving you the great experience you deserve when you visit Elm Street Cask & Kitchen. We apologize the food wasn't what you expected, but we appreciate this feedback so we can improve. Thanks for rating your experience.

   Report
8. ML

   MorganL

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined on January 1, 2023

   overall4food4service4ambience4

   We just got an appetizer and drinks. I asked the waitress if the crisp green beans were like fried green beans and she said yes but they definitely were not. Luckily, they were delicious and so were the drinks. Drinks were pricey for the size I thought but they were good. It’s not a super dressy place but the ambience is nice. Not too loud either except for maybe when a game is on at the bar 😉 overall good experience though

   Elm Street Cask & KitchenResponded on January 4, 2023Hi MorganL! We are thrilled you had a good experience! Thanks for your feedback on how we can improve our service. We appreciate you taking the time to leave a review and hope you'll dine with us again!

   Report
9. L

   Lauri

   1 review

   5.0

   1 review

   Dined on January 1, 2023

   overall5food5service5ambience5

   We misjudged our time and arrived 20 minutes before our reserved time and were seated immediately. Friendly service, tasty and generous portions, nice atmosphere. We always eat here before seeing shows at the Majestic Theater.

   Elm Street Cask & KitchenResponded on January 4, 2023Hi Lauri! We appreciate the feedback! Thanks for joining us for your NYE celebrations and we can't wait to see you again soon!

   Report
10. DH

    DebH

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on December 31, 2022

    overall1food2service4ambience1

    Host and waitress were nice. Our waitress was not 21, so she could not recommend drinks. Our food was okay. We had to battle giant fruit fly ninjas during our entire dinner. Very uneventful New Year dinner.

    Elm Street Cask & KitchenResponded on January 4, 2023Hi DebH, Thanks for sharing details of your dining experience. We truly appreciate it. We are sorry some aspects of your visit weren't satisfactory. This helps us know how we can improve. Thanks again!

    Report
11. OT

    OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food3service5ambience4

    It was Christmas day, from the host to our server, and everyone in between and around, the service was impeccable. My mom just started chemo recently and preferred to be seated somewhere away and we forgot to make that request when making the reservation. They were quick to accommodate and continued their top-notch service throughout the rest of the meal. All the food was OK and definitely better than average. If anything, the prime rib was quite the tough chew. Everything else was very good. My mom left Happy, and really at the end of the day, that’s all that mattered. Thank you and your staff for providing such exceptional service throughout the entire restaurant. Others should most definitely take your examples and standards.

    Report
12. C

    Chicanoechick

    Dallas

    67 reviews

    vip
    4.0

    67 reviews

    Dined on December 25, 2022

    overall4food4service4ambience3

    Overall great service and food selection. Good value for downtown area.

    Report
13. TY

    TracyY

    Dallas

    6 reviews

    5.0

    6 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Great time for my bday and such good food! Great location and valet covered!

    Report
14. RB

    RussellB

    Exclusive

    1 review

    1.0

    1 review

    Dined on December 21, 2022

    overall1food1service1ambience1

    Made the reservation for 7:30pm, arrived and were told they could not seat us because kitchen closed at 8. They said they tried to call me but I never received a phone call.

    Report
15. DW

    DonnaW

    Dallas

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Hostess was awesome and the food and drinks were amazing

    Report
16. OT

    OpenTable Diner

    New York Area

    33 reviews

    vip
    5.0

    33 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5

    Delicious brunch!

    Report
17. YC

    YvonneC

    New York Area

    32 reviews

    vip
    4.0

    32 reviews

    Dined on November 24, 2022

    overall4food4service4ambience4

    Food was great service was fine.

    Report
18. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food4service3ambience4

    Restaurant did not have our reservation through open table (said it must not have “crossed over”) but sat us immediately anyways.

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19. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    Great environment. Great food. Servers were amazing!

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20. S

    Shabaron

    New York Area

    55 reviews

    vip
    4.0

    55 reviews

    Dined on October 21, 2022

    overall4food3service5ambience4

    This restaurant is in the bottom floor of a luxury hotel. There are great happy hour specials and the food is very good for a hotel restaurant. Our waiter was the best. He was personable and when I inquired about a liqueur that was in my drink, he brought the bottle over and brought me a sample of it as well. Now that’s service. We felt right at home while traveling out of town.

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21. GM

    GregM

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on October 15, 2022

    overall5food5service4ambience4

    Great food and selection, happy hour menu was delicious as was the food and apple cobbler desert. Great beers and drinks and an overall nice time.

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22. OT

    OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on September 24, 2022

    overall4food5service4ambience5

    My husband and I went here for our anniversary. We caught a Lyft just to make it easier navigating in and out of Downtown Dallas. But there is a parking garage at the hotel next to the restaurant. As most restaurants in this area, this restaurant is located inside of a tower. Once you walk in, the ambiance is chic yet comfortable. The lighting provides a warm atmosphere. There’s plenty of seating both in the dining area and near the bar. It did take a little time for our waiter to come but it didn’t appear to have many staff on hand. My husband had a Paloma which he said was good. He did say there was no skimping on the alcohol. We had the Shrimp and Corn gumbo fritters and the Calamari fries. These were both fried appetizers and absolutely delicious. The gumbo fritters had lots of flavor but weren’t too spicy. The Calamari fries were extremely tender on the inside and crispy on the outside. For dinner, we had Crab stuffed shrimp and the special which was Tortellini pasta in cream sauce with shrimp. Both were delicious and fresh. The shrimp was tender and not overcooked. I would absolutely recommend this place and look forward to going back again soon.

    Report
23. OT

    OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    First time visiting for birthday brunch. Our server was very accommodating to questions and suggestions. Wonderful experience

    Report
24. BC

    BarrettC

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on August 27, 2022

    overall3food4service4ambience3

    They style themselves as a whiskey bar and restaurant, but no longer have a meaningful whiskey selection. This struck me as a hotel restaurant that probably had a good start and then wasn’t valued enough to maintain its origin story.

    Report
25. FP

    FrankP

    Dallas

    1 review

    5.0

    1 review

    Dined on August 22, 2022

    overall5food5service5ambience5

    We made reservations online at 11AM on Monday 8/22 and were staying at the Hilton as well. When we got there, we were told the resteraunt was closing at 11AM until 4PM with clients on the way to meet us! We were not happy to say the least but RJ made a decision that changed our day! Just as we approached the front desk for help, RJ said he could accommodate us and we had an amazing breakfast with outstanding service! He attended to our group personally, our cups were always full, food was hot and he never interrupted our conversation all with a smile! It's very refreshing to see people like RJ take ownership of a potentially bad situation and find a way to go above and beyond expectations to make great memories! Thank you for the excellent service, we truly appreciate your help 🙏

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26. D

    Dwoodlands

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food4service2ambience3

    We had a 5PM reservation. When we entered the restaurant, it was virtually empty except for one table and a few folks at the bar. After waiting at the hostess desk for 15 minutes, my husband went to the bar to request assistance. We were seated and given menus. I requested a bourbon menu as it's one of the key selling points of the restaurant and was told they do not have one right now as they are undergoing changes. Service was slow, very few patrons- but the food itself was excellent.

    Report
27. OT

    OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food3service5ambience3

    Such a cute little space with a tight menu where all the food is delicious! The cocktails were good too!

    Report
28. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 9, 2022

    overall2food2service4ambience3

    They forgot to tell us they were out of beef until after every non beef order had been delivered, then took 40+ minutes to bring our replacement meals. Which they delivered in to-go boxes.

    Report
29. CM

    CurtM

    Austin

    2 reviews

    4.0

    2 reviews

    Dined on April 9, 2022

    overall4food3service5ambience4

    Did not take note of our reservation but sat us promptly. GREAT service and staff ! A bit pricey for a hotel brunch but service made up for it.

    Report
30. OT

    OpenTable Diner

    Dallas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    Our server Devin was amazing, very attentive, great recommendations, he topped off ab already amazing dinner! The Moscow mule & hot toddy were great. I had the calamari and tried my friends fried cauliflower, both were really good but the calamari was my favorite of the two. The smash burger was right up there too & hit the spot! Highly recommend and will be back soon.

    Report
31. DA

    DallasAlice

    Dallas

    3 reviews

    1.0

    3 reviews

    Dined on March 17, 2022

    overall1food1service2ambience1

    The on-line Menu and their actual menu weren’t the same. At the end of the day we were comped our meal.

    Report
32. J

    John

    Dallas

    1 review

    3.0

    1 review

    Dined on March 12, 2022

    overall3food4service2ambience4

    Limited menu, one person taking orders. Good food but had my mind set on other menu items from website.

    Report
33. OT

    OpenTable Diner

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on March 11, 2022

    overall5food5service5ambience4

    Took an attractive yet elegant women out for a night of food and trying to stay warm in the cold.

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34. OT

    OpenTable Diner

    Washington DC

    2 reviews

    1.0

    2 reviews

    Dined on March 6, 2022

    overall1food1service1ambience1

    When we arrived, we were informed the kitchen would close in 10 minutes. If the kitchen closes at a certain time, reservations should not be available to book minutes before that time. We ended up going somewhere else

    Report
35. OT

    OpenTable Diner

    Atlanta Metro

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 27, 2022

    overall3food3service4ambience5

    Our food was just ok. Some food came out burnt. Felt rushed by staff. This was just an ok experience. We were definitely disappointed

    Report
36. LR

    LaRenee

    Indiana

    2 reviews

    3.0

    2 reviews

    Dined on February 19, 2022

    overall3food2service5ambience3

    It was great food for what they had available. They were out of a lot of staple items people are coming for like the gumbo or the fried cauliflower. They were also out of lemonade. I wish they had access to some of those things otherwise what we did have was delicious the seasonings are different but delicious nevertheless

    Report
37. TH

    TiffanyH

    Dallas

    16 reviews

    vip
    2.0

    16 reviews

    Dined on February 13, 2022

    overall2food1service3ambience2

    When we got there we were surprised to learn they had a very limited menu for Valentines. The reason we booked there is because we were assured the regular menu would be available. The tablecloth was stained. The appetizer platter had been sitting out so long that when served the cheese was dark, dry, and crusty. The olive was dry. The salami roll ups were hard. The salad was ok. The steak was inedible. So tough that we couldn’t eat over half of it. The desserts were ok. It was the servers first night so we were extra patient but I really just wanted to cry as I was trying to make it a special evening.

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38. e

    edwardsk2003

    Dallas

    4 reviews

    2.0

    4 reviews

    Dined on February 13, 2022

    overall2food3service2ambience3

    Food was above average. Banana pudding with graham cracker pieces isn't bananas foster. Bananas Foster is never a chilled dessert.

    Report
39. MB

    MatthewB

    Amarillo

    1 review

    vip
    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    Highly recommend

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40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2022

    overall1food1service1ambience2

    Staff extremely rude. We had a reservation. Which was not honored to say the least. We were not seated for over 30 minutes despite ample seats. The part that was unacceptable was the host’s attitude. We were very polite and he was not. We did not eat because by the time we sat it was clear that we’d be waiting a long time for food and we had tickets to a show. Understand that they were understaffed but again, the attitude was not ok.

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