Nearby points of interest
Nearby points of interest
About Eleven Waters
Inspired by New York’s Finger Lakes wine region, Eleven Waters proudly crafts unique local flavors in a modern but rustic bistro experience.
Syracuse, NY 13202
American, Bistro, Contemporary American
Hours of Operation:
Mon–Fri 6:30 am–10:00 pm
Sat, Sun 7:00 am–10:00 pm
Mon–Fri 6:30 am–11:00 am
Sat, Sun 7:00 am–11:30 am
Lunch & Dinner
Mon–Fri 11:00 am–10:00 pm
Sat, Sun 11:30 am–10:00 pm
500 S Warren Street
$30 and under
AMEX, Discover, MasterCard, Visa
Private dining room available for up to 24 people. Capable of offering all amenities, please contact restaurant directly.
FREE valet parking for dinner guests after 5pm, Off Street Parking Available, Covered Parking Lot
Bus station, bus stop, taxi.
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
Weekend Brunch, Seasonal and Daily specials.
Eleven Waters Ratings and Reviews
I've been here many times but the service was nonexistent. We were seated pretty quick because we made reservations. The waitress took our drink order. We sat their for 25 minutes without water until the manager came up to us and asked us if we needed anything. We were like yes we would like some water at least lol. The rest of the evening went like that. They must of been really short staffed. The food was very delicious. We had the chicken riggies, the Utica green and the stuffed mushrooms. It was my birthday so I picked restaurant I felt really bad during the whole thing because we had such bad service and we were with friends. We made the most of it.
We had an early reservation due to having ticket to a show after the meal. Because it was early we think we were ahead of the dinner service team being ready. We walked in and there was no host, no staff and no bartender, but two tables with patrons.
The hostess came out after about 10 mins and was able to seat us. She took our drink order and brought some bread, unfortunately though we sat for close to 25 mins before we got our drinks or met our server.
Once our server did arrive she was fantastic and we had a very enjoyable evening. The food was amazing and the ambiance fantastic.
The extremely slow start really could have been disastrous but we do credit the server and the food for saving what was looking like it might be an awful dining experience.
We will go back but probably won't be as forgiving if the start is equally as slow the second time
The restaurant itself is super hip and we loved the ambiance. Food was good, I was especially happy bc i try to eat healthy which can be challenging when dining out and it was very easy at Eleven Waters. I had the roast chicken and swapped sides with another entree, pairing the chicken with the cauliflower purée and spinach and it was very satisfying! Service was pretty slow so that was disappointing but we will be back for sure.
I was staying at the hotel and looking for a place to get something good to eat that was close by. This place fit the bill. The food was creative without being too pretentious. The restaurant style could best be defined as upscale farmhouse. The noise level was very low, so an excellent spot for a business meal or dinner with friends. I also frequented the restaurant for breakfast before heading out in the morning and I was very pleased with the selection, quality of the food and the price. The service was also good -- attentive but not overly so. I would choose the hotel again the next time I'm in town on business, due in large part to this pleasant spot.
The service was horrible. Hour and half to get food. Then it all came out at once. Over cooked. Even had to wait for the second bottle of wine for about 20 mins. One server. One bus boy. All on a Friday night. You would think the marriot would have better standards. I wanted to walk before we sat down since the place was empty to begin with...
Sorry to say, but it was just not good at all... We went to this restaurant because we were staying at the hotel where this restaurant was located. During the breakfast, our waiter left because he was "sick," and no one bothered to tell us. We waited for a long time, and I finally had to get up and find someone. The food was also very disappointing, both dinner and breakfast. I may go back for drinks, but not for food.
Nothing was right here. Came in @ 8PM. Martini made wrong. Initial appetizer ordered they ran out of but wasn't informed until 15 or so mins after ordered. Appetizers never came 40 mins after we ordered apps and meal waitress came over to tell us the type of steak ordered was no longer available. We inquired on where the appetizers were and the comment was they were still preparing. (Hummus was one and duck tacos the other). We decided to leave without having any food. Restaurant was not full had two other tables with a 3rd table just seated 10 mins before we left. Combo of kitchen help let go early and waitress not knowing how to deal with an issue. She did comp the Martini and glass of wine. Left her a $20 tip felt bad for her.
recently had dinner at Eleven Waters. Glad to see they changed the menu form last year. Dinner was good. We could of used some bread and appetizer plates with our meatball appetizers. We would go back and hope the hotel lives up to its original promise of more dining options..
Was disappointed....fine dining? Paper placemats. Presentation lacking....2, fresh from the cooler rolls, sausage/cheese platter for appetizer- nothing else on board...a tad of mustard , couple of crackers, a strawberry or two, or grape cluster could have kicked it up. French fries included with steak..is this normal for fine dining (not what I am use to). Had a guest here from Toronto wanted to treat him to "fine" dining...missed the mark.
Paid for the breakfast buffet for 2, we were in a hurry. My daughter and I both got pancakes and oatmeal, she tried eggs.
The pancakes were crunchy- literally, and the oatmeal was cool with a glue like texture and absolutely no taste. Bacon was cold and hard. We grabbed a bagel and yogurt for the road. Paid $32 and change for the pleasure.
I met a few friends for lunch on a Monday, first time I'd been to Eleven Waters. My turkey wrap was delicious, our waiter was friendly and attentive, and the atmosphere welcoming and great for quiet conversation. Nice that it's a part of the restored Hotel Syracuse. I'll definitely return!
Eleven Waters has a great interior aesthetic and a nice variety of food selections. We recently had dinner with friends before a show at the Crouse-Hinds theater which is one block from the restaurant. Our meals were very good but we were surprised at the length of time it took to receive our dinners as there was only one other table in the restaurant that evening. We also did not see our waitress for fifteen or more minutes and ended up ordering additional beverages from the person who delivered our entrees.
First time diner, disappointed in service. I told the hostess that this was a special occasion and to make a fuss over my daughter with a dessert and to add it to the bill...nothing :(
When we were done eating instead of asking if we wanted dessert or coffee we got the check. Place settings were set with coffee cups and saucers, I guess they're just for decoration. We ordered champagne, additional drinks, 3 appetizers to share for 4 of us and dinners, I expected better service. Our waiter was polite and proper but the ball was dropped at the end of the meal. Maybe it was the hostess's fault. The decor was a little sterile in my opinion, nice molding but it doesn't pop with all white walls.
The food selection was not large, but in many ways that was better since the chef was able to concentrate on the selection he chose. The food was excellent. The Faroe Island salmon was prepared simply but perfectly and was served on a bed of wilted spinach and a cauliflower puree. Others at our table ordered the cavatelli with sausage and Utica greens, which was also declared delicious. The bread was warm and tasted freshly baked. Our server was attentive without hovering. Overall, I highly recommend this restaurant.
We had a very nice experience. The service was friendly and efficient, the decor very pleasing-open, simple, clear lines-the food was imaginative and delicious. Even more, it was quiet! We conversed easily without shouting or straining to hear and that, unfortunately, has become unusual and worthy of notice. We were there shortly after you opened and that may have contributed to the quiet. But, the fact that the bar is set off from the dining area helps as does the music's not being played loudly. All your staff were welcoming. It's very nice to be able to make a reservation online. The prices were most reasonable.
I would definitely recommend Eleven Waters to others and definitely plan to return. I can't think of another restaurant downtown, as much as I might like the food there, that I would be more likely to go to when my friends and I want to enjoy eating and talking together.
At present, the only dining option at the newly renovated historic Hotel Syracuse [now a Marriott property]. The space is a modern casual venue, but with a somewhat more upscale menu since the hotel's fine dining venue won't open until fall '17. The executive chef of food service for the hotel is a well-known, respected professional. The menu reflects his skill and experience. That said, he's not doing the cooking and it shows; our dinner selections were uneven, ranging from very good to not very good. All were creative, but some of them not well prepared or cooked. Two of the dishes, an appetizer and a main, featured smoked duck which was markedly too salty; it had been over-brined prior to smoking. That said, another main featuring large sea scallops was excellent, the scallops pan seared perfectly without over-cooking, on a bed of mixed veggies in a light vinaigrette. The service bread was outstanding, from a local bakery. One dessert, home-made ice-cream was to-die-for...simple, delicious.
Service was very good, but as the room got busier, the staff were struggling to keep up. Not enough bodies on the floor.
In sum, an uneven performance, but shows promise if Chef Kiernan can impose better QC on kitchen staff.
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