Eleven Waters

3.5
337 Reviews
$30 and under
American
Inspired by New York’s Finger Lakes wine region, Eleven Waters proudly crafts unique local flavors in a modern but rustic Upstate bistro experience.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 337 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.4
food
3.6
service
3.8
ambience
3.3
value
Noise · Moderate
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OT
OpenTable Diner
Detroit
1 review
Dined 4 days ago
Overall2food4service2ambience2

Thanksgiving

MB
MichelleB
New York Area
1 review
Dined on October 27, 2021
Overall5food5service5ambience5

Great food and service. Clean and modern. Great place to eat before a show downtown.

GV
GeneviereV
1 review
Dined on October 16, 2021
Overall1food1service4ambience4

If you love a good breakfast I would avoid this place at all cost I got the eggs Benedict which had no hollandaise sauce my home fries were over cooked cold and hard my toast was hard not buttered and cold the western omelet had no flavor my fiancé put a ton of Salt and pepper on it so your definitely better off going to a nice mom and pop diner for some good wholesome breakfast

OT
OpenTable Diner
New York Area
4 reviews
Dined on October 10, 2021
Overall3food2service4ambience4

The restaurant has a nice ambiance and very bright decor. The wait staff and manager were very friendly. Unfortunately the quality of the food was not up to what I would have expected. In my particular experience, I ordered the crab avocado omelet. The omelet was on the dry side, however the real complaint I had was that the avocado slices “nicely” added on top of the omelet were clearly turning brown. Our waitress and the manager remedied the issue. However, it’s unfortunate that the chef or sous chef would allow such a faux pas to exit the kitchen and be served to a patron. I probably won’t be going back there and sincerely hope they improve as a result of this review.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on October 9, 2021
Overall2food2service3ambience3

Food was really not good. Not fresh or tasty. We will never go back.

OT
vipOpenTable Diner
San Francisco
1 review
Dined on October 8, 2021
Overall2food2service3ambience3

The restaurant was half full, but they still seemed understaffed. The food was overpriced, and very bland. We both didn’t finish our meals (never happens). The wait staff seemed bothered to be there (you should have seen the huge eye-roll when I asked what kind of beer they had). This was the only reservation we could find on Parents Weekend, and now we know why.

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on October 1, 2021
Overall1food1service1ambience1

We arrived to find that there was a private party in the restaurant, and our reservation was not honored. Apparently no one had blocked this out. We ended up in the casual bar in the hotel. The restaurant comped us one meal and the staff was apologetic, but it certainly wasn’t the evening we had planned

DT
DermondT
New York Area
4 reviews
Dined on September 6, 2021
Overall3food3service2ambience3

Conveniently located in Marriott Downtown Syracuse. The food was mostly good (especially the pancakes) but the buffet eggs were over cooked and ran out of bacon. Servers seem overworked and as a result provided very mediocre service.

J
vipJedi
New England
6 reviews
Dined on May 24, 2021
Overall4food4service5ambience4

Day after-graduation breakfast with our daughter and her housemates. We made two reservations of 4 for the initial party of 8. The hostess was very accommodating and patient when two of the party unexpectedly made other plans, consolidating us into a party of 6 (all vaccinated!)

Food was hearty breakfast fare. Coffee kept coming. Service was outstanding. I have always found restaurants within Marriotts to be good and this was a great reminder. We ate here twice graduation weekend, excellent both times! Thank you!

OT
OpenTable Diner
New York Area
1 review
Dined on May 23, 2021
Overall5food5service5ambience5

My daughter graduated from Syracuse University and we were able to get a brunch reservation same day, no problem. I am in awe how polite, warm, welcoming and accommodating they were. I showed up with 4 people instead of two and they worked it out. They took pictures for us. Our waiter was very funny and helpful. So much so I was compelled to tip him very well. I am one of the worse tippers!!! 🤷🏽‍♀️ The food was so good I ate a little off everyone’s plate. Even my graduate! 🤷🏽‍♀️ This place made me feel good about my day! I tip my hat to this staff!!!

RB
RolfB
New York Area
1 review
Dined on May 23, 2021
Overall5food5service4ambience4

There is a wide variety of choices for brunch. The entire table was very pleased with the quality of the food.

CC
vipChrisCC
San Francisco
33 reviews
Dined on May 21, 2021
Overall5food5service5ambience4

Syracuse graduation celebration!

Report
CB
CaroleB
1 review
Dined on March 13, 2020
Overall5food5service5ambience4

Because of the caronavirus we were alone and it was very quiet and service was perfect.

OT
OpenTable Diner
Louisville
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Excellent service, a skilled bartender and a very tasty meal.

D
Dianes
New York Area
2 reviews
Dined on February 29, 2020
Overall5food5service2ambience4

The food was great, I thought the waiter leaves a lot to be desired. He was very abrupt and had zero personality

PT
PhillipT
New York Area
2 reviews
Dined on February 27, 2020
Overall3food3service3ambience2

I have had better meals and the menu was not all that good. I only went there because I had already parked my car and it was too cold out to walk. I would not go back if I had other options.

KS
vipKristaS
New York Area
1 review
Dined on February 23, 2020
Overall3food4service2ambience5

The service we received was not up to par with the exceptional hotel.

MS
MaeS
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

It was dining week so extra good value. Brussels sprouts were phenomenal. We valet parked before show. Another great perk. We’ll be back!

J
Johanna
New York Area
3 reviews
Dined on February 19, 2020
Overall2food2service2ambience4

Restaurant needs to be more organized, consistent with meals. Timing for all meals where not served same time to table, with one arriving after most done. Some had 1 shrimp, 2 and 3 in same meals for 8 dollars extra?? Complained - never got extra shrimp. We were offered a drink and 25% off bill which helped. Cost was extremely high for what was served.

BU
BarbaraU
1 review
Dined on February 19, 2020
Overall5food5service5ambience4

Our server and meal were fantastic. Anna was attentive and helpful with questions on the menu. Three of the four had either salmon on their salad or the salmon entree and it was outstanding! Even the bread was some of the best we have had.

DD
DeafandDumb
New York Area
9 reviews
Dined on February 15, 2020
Overall4food4service5ambience4

11 Waters is a welcome addition to the Syracuse dining scene. Pleasant atmosphere, good service, good food and valet parking. Not bad at all !

NK
NK598
New York Area
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience4

I would recommend going to Eleven Waters because it is a quaint restaurant offering delicious food for a relatively good price. I went to the restaurant with my girlfriend for Valentines day and was absolutely delicious. To our surprise when we walked in, there was a jazz pianist playing at the restaurant. Our meals were beautifully presented and used fresh ingredients. The only issue we had was trying to locate the entrance to the restaurant because we came from out of town to eat there. Once we found the entrance we used the free valet to park our car and walk in. I would recommend going there to anyone for a special occasion or for a delicious meal in Syracuse.

JH
JennaH
1 review
Dined on February 14, 2020
Overall4food4service4ambience5

We had a wonderful night enjoying out Valentine's Day dinner at Eleven Waters. Out waitress was busy, but so kind and gave us a drink on the house by the end of the night for waiting patiently. The food was incredible and Ronnie Leigh was a joy to experience. Will definitely be back!

F
Fred
Philadelphia
1 review
Dined on February 14, 2020
Overall2food4service1ambience4

Special menu for couples, 2-3 choices each. Pretty simple but wait staff gave everyone in the room the wrong order. Had to get salads and main dishes from one table of dinners and give it to other tables. Never saw this happen to the degree as in this night. No wine list, but they had a Pinot Noir if I would like. I was a bit surprised at the bill at $12 a glass. My fault I should have asked. Won't replay this venue.

KF
KimF
1 review
Dined on February 14, 2020
Overall2food2service2ambience3

We've been 2x before Valentine's Day which have been super. Valentine's Day did not meet our expectations. Felt rushed by waitress, steak was terrible, and dessert was warm. Drinks did not come out quickly as we had to wait. Could have been much better for the price we paid. Very disappointed this time.

AW
AnneW
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

The restaurant was very quiet due to the weather but the food was delicious and the service impecable

A
vipAfh714
New England
48 reviews
Dined on February 2, 2020
Overall4food4service4ambience4

Enjoyed the breakfast buffet twice while staying the weekend at the hotel. The food was very good - selections were freshly prepared, nice variety. Buffet came with omelet or waffle which were prepared in the kitchen. Gluten free toast available in request. Would definitely go back.

AT
vipAT123
New York Area
43 reviews
Dined on February 1, 2020
Overall2food2service2ambience2

We were there for an early dinner before the SU v. Duke game. The hallway and bar areas were super busy with fans getting ready to go to, or watch, the game. When we entered the restaurant, at 5:30 PM, it was very quiet with few diners selecting to eat there that evening. We ordered just one course so we could get on our way to the game. It took some time to receive our entrees. They were all good, not great. During the meal and after, there was not a waitperson to be found. In fact, we had to find one to ask for our check. Maybe they do better on a regular night of dining?

G
Gilmore
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Eleven Waters provided the perfect atmosphere to host special guest Mr. John Gilmore. Mr. Gilmore is the Executive Director of the Autism Action Network, and New York Legislative Director for Children's Health Defense, and an organizer for New York Alliance for Vaccine Rights.
From making our reservation to our departure, Eleven Waters and staff were very accommodating. Eleven Waters set our meeting up in a quiet room with many windows, which allowed us to experience downtown Syracuse, while discussing protecting our children and fighting for parental rights. Our server had a positive attitude and her attentiveness was spot on! Our brunch food came hot and was delicious! Eleven Waters is the perfect place to have an intimate date, a business meeting or a relaxed dinner!

PG
vipPratishthaG
New York Area
18 reviews
Dined on January 31, 2020
Overall1food1service2ambience3

It was overall very sad experience. Terrible food and it just feels like a waste of such a beautiful space. Nothing worth trying and same goes for cocktails that are simply terrible.

VR
vipVinceR
New York Area
16 reviews
Dined on January 25, 2020
Overall3food3service4ambience5

Food was very good, but our appetizer of meatballs was served at room temperature. Our dinners were quite good, though.

JD
JDPZombie
New York Area
17 reviews
Dined on January 24, 2020
Overall5food5service4ambience4

The people were very nice and the food was very good. I would definitely dine there again.

LH
LauraH
1 review
Dined on January 9, 2020
Overall5food5service3ambience5

Wrote a notation it was for a birthday and they brought slice of chocolate torte to the table which was quite nice but also charged us for it.

MR
MaryRose
New York Area
2 reviews
Dined on January 3, 2020
Overall1food1service3ambience2

I ordered the beet salad. It was not what I expected given the price. Some salad greens with 3 beet half’s. We left hungry. Not worth the price.

SG
SyrGal
New York Area
1 review
Dined on December 16, 2019
Overall3food3service3ambience5

This is a pretty place but we found the food and service below par. Soup on the soup/salad bar was only lukewarm. The server was very nice but lacked in attention to detail. Why we even needed a reservation is beyond me: at 11:45 am we were the first people there from for lunch. At 1:00 when we left there were only 2 tables in use. Disappointing, I won't be back.

LK
LoganK
1 review
Dined on December 13, 2019
Overall3food4service2ambience5

Everything was great other than the service. Had to track down our waitress for the check after sitting waiting for 15 minutes after we finished

SS
SheilaS
Atlanta
1 review
Dined on November 28, 2019
Overall5food5service5ambience4

Excellent meal options and prepared perfectly! I do feel for the price ( set meal) that coffee or tea should be included.

Eleven Waters
Responded on December 4, 2019

Thank your review, we're so happy to hear you enjoyed your Thanksgiving with us here at Eleven Waters. We definitely will consider your suggestion of including coffee in our next years menu. Thank you again for your feedback, and we hope to see you soon.

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AR
AbelleR
New York Area
3 reviews
Dined on November 9, 2019
Overall3food3service1ambience3

This is the second time my family and I eat here. One was for breakfast and this time was for dinner. The thing that didn't change both times, was the service, which was slow. Both times felt like we were bothering the waitress/waiter. We order a cheese platter for an appetizer and it took a long time before it arrived at the table. It was 3 cheeses a couple of extra items, not anything elaborate that should take so long. The bread appear that it was toasted, maybe that's what took so long (over 10 min). Actually, when it was finally served, i remember thinking, that's it? It's a nice looking place but it has no warmth. Considering this restaurant is located in the Marriott hotel, one of the nicest hotels in the are, the restaurant is disappointing.

CW
CherylW
New York Area
6 reviews
Dined on November 9, 2019
Overall4food4service3ambience5

I made a reservation on Open Table and when we arrived we were seated right away. After that, it took a long time for our waiter to come to our table to take any type of order. Because of that delay, we were going to order our food when we ordered our beverages, but he quickly walked away after he took our beverage order. The staff seemed overwhelmed. However, there were at least 5 free tables in our immediate area. We knew people waiting for a table in the bar and it took them over 45 minutes to get a table. There were trays full of dirty dishes, napkins, glasses, etc that were overflowing onto the floor of the restaurant seating/eating area. Food wise, I ordered the half chicken, which was fine. Any my companion order the Bolognese, which was well like. And the prices were appropriate. The metro chic decor was well done.

l
lizam
New York Area
4 reviews
Dined on October 26, 2019
Overall2food2service2ambience4

Lovely space, but the food was not very good and our server was clearly not having a good night. I booked the place based on other reviews, so maybe the server and kitchen were just "off" that night. The pasta puttanesca was overcooked and tasted like jarred sauce with a few capers, nothing like what the dish should taste like. Will not return.

Eleven Waters
Responded on November 14, 2019

We're very sorry to hear your dining experience at 11 Waters was not exemplary. We strive for 100% customer satisfaction. Please reach out to us directly at 315-554-3541 so we can further discuss how to make your next visit, the best visit. Thank you for your feedback.

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FAQs

Eleven Waters offers takeout which you can order by calling the restaurant at (315) 554-3541.

Eleven Waters is rated 3.5 stars by 337 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.