'eleven' at Houndgate Townhouse

'eleven' at Houndgate Townhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Sampaget79

   Yorkshire2 reviews

   5.0

   Dined on April 20, 2019

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First visit and we loved it. Food was beautiful and the surroundings were gorgeous. Service was slow at times but the staff were very friendly. We stayed in room 6 and it was stunning, beds were extremely comfortable and the evening meal was just as beautiful as lunch. It’s a shame to hear it’s closing down as we would have most certainly have visited again.
   

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2. MS

   MarkS

   County Durham1 review

   5.0

   Dined on March 31, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great afternoon
   

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3. CB

   ClaireB

   County Durham1 review

   5.0

   Dined on March 26, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Just been to eleven town house for a quick tea and it was amazing good food good service n reasonable price . Defiantly will be going again .
   

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4. OT

   OpenTable Diner

   County Durham6 reviews

   5.0

   Dined on March 15, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pre Theatre meal prior to Darlington Hipodrome. All of us thought food very good indeed! Irish Stew and dumplings were outstanding both taste, texture and crispness of the dumplings! Lemon sponge and custard were superb! 11 Houndgate _never disappoint!
   

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5. JG

   JudithG

   County Durham1 review

   5.0

   Dined on March 2, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the food service excellent couldn't have been more pleasant or helpful
   

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6. BC

   BernadetteC

   County Durham1 review

   5.0

   Dined on February 23, 2019

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Booked for a meal with my 3 sisters, a lovely little place, Decor is very modern light and airy so created a very pleasant venue for our get together. Food cooked to perfection however did find choice of menu a bit limited but overall a good experience, will definately go again.
   

   'eleven' at Houndgate TownhouseResponded on February 26, 2019

   Thank you for taking the time to review 'eleven' Restaurant and pleased you enjoyed the experience with us. We are currently reviewing the existing menu and feedback is appreciated to help us with the planning. Regards Manager @ Houndgate Townhouse
   

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7. AR

   AbiR

   County Durham1 review

   1.0

   Dined on February 7, 2019

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked table for 1pm, pre ordered and specified we only had 1 hour lunch break, hence pre ordereing .. food came at 1:35 which is ridiculous considering we pre ordered. We then had an extremely rude lady member of staff, when we told her we had pre ordered a salad without dressing she gave no apology and said we hadn’t, twice. To which I showed her the email sent. Food was bad quality , over priced. Steak tasted frozen, no flavour and definitely not rare as asked. Wouldn’t recommend.
   

   'eleven' at Houndgate TownhouseResponded on February 26, 2019

   Thank you for taking the time to review ‘eleven’ Restaurant. Sorry to hear your experience was disappointing. On occasions we are unable to predict the number of walkin guests coming in and unfortunately, on this occasion this lead to the delay in the food being served on time. All our food is freshly cooked and from local suppliers. We can only apologise the meal did not meet your expectation and we hope in the future you would return for a positive experience. Regards Manager @ Houndgate
   

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8. DG

   DianeG

   County Durham1 review

   5.0

   Dined on February 2, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal. Service was excellent and the staff were extremely helpful. Nothing was too much trouble. Definitely go again
   

   'eleven' at Houndgate TownhouseResponded on February 26, 2019

   Thank you for taking the time to review 'eleven' Restaurant. We appreciate the time taken to do so. Regards Manager @ Houndgate Townhouse
   

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9. D

   David

   Newcastle4 reviews

   3.0

   Dined on January 12, 2019

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was well cooked but the men was disappointing and nothing like the one to view on the website. Shrive was friendly and the food was well cooked.
   

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10. C

    Chelle

    London4 reviews

    4.0

    Dined on December 10, 2018

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Lunch with friends. Few negatives, ordered drinks, then told not in stock. Ordered Turkey cranberry ciabatta..then told no cranberry, 5 minutes later back to say no cranberry. Plastic straws did not ask for them in drink...in light of present do not use un necessary plastic....do not use and if some one wants one use paper please. We are adults...... Otherwise food and service good and friendly.
    

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