Great service! Our waitress Benita was excellent! The food was amazing!
Charleston is a city with many fine restaurants, this certainly is not one of them . The view from the rooftop is fair at best, but still better than the poorly prepared, overpriced food and beverages we were served. Only half my steak was cooked , the other half was raw. My wife’s peach salad had only two little bites of peaches. Potatoes were so greasy they couldn’t be eaten. Even our cocktails were odd tasting. Would have complained but we just wanted to get out as soon as we could.
The seating area for the restaurant was a little secluded and lacked the atmosphere of the rooftop bar. We thought we would be over where we could see things when we booked the restaurant. But that is for bar/lounge patrons.
Arrived at reservation time (6;30PM) only to stand at entrance for approx. 5 mins waiting for someone to acknowledge my party of 2. The place was empty except for a large group of women having dinner (party?). After seeing us waiting for a few minutes one of the ladies eating at that table got up and retrieved menus for us from the hostess station (which was empty/ hostess does not get there until 6:30PM we were told. It was already 6:30). The staff that was there (about 6 people) were busy chatting among themselves at the bar (right in front of us) and completely ignored us. Finally my husband approached the bartender, he got someone to point out a table for us to seat at. At this point we declined and walked out as the serve apologized for the poor reception. Honestly I now know why they had a so many reservation times open. The food could excellent but the service is severely lacking. **Don't know what the true rating for food or value were but was required info for review to be completed.
Our visit was delightful with the vibrant decor, fabulous food and service. Unfortunately it was pouring down rain however the next time we visit Charleston, E leve is on our list.
Great space. Wonderful staff. Only down side was the noise level inside. Add some soft furnishings to absorb the sound. Great evening.
Seated on time, however took 35 mins to get our drinks. Ran out of water at the table - for 25 mins - finally went and got more from the bar myself. Food was good but 1/4 of the order was incorrect and over an hour getting from being seated. I won’t be returning nor referring others to try. Very disappointed
We went to celebrate our daughter’s graduation and were not disappointed. Sam, our waiter, was outstanding and the food was superb!
Extremely slow service at first but it improved and it was lovely to be outside and quiet. Great spot
Overall very positive. Good burger and drinks, fantastic smoked (or maybe grilled, can’t recall) oysters, and the skillet French bread appetizer was fantastic. Only disappointment was the quiche Lorraine, which seemed to lack eggs. Views from the rooftop are nice although not spectacular.
Great breakfast and great service. The turkey eggs Benedict was delicious!
We had a party of 7 with friends from out of town for dinner on a Saturday night. The staff was above par - seriously good service and management and hostess! The food was amazing and the view was beautiful. HIGHLY RECOMMEND!!!
Our waiter Sam was awesome! Food and drinks were great! We loved the ambiance and decor of this place. Definitely a place visit if you’ve never been. We will be back for sure!
Our waiter (Sam) was absolutely phenomenal! He knew everything about the menu without having to look at it. He gave his honest opinion on food options I had asked about instead of the cliche “honestly I would just order anything because everything is the best food I’ve ever eaten”. He was so helpful.
Was delicious! We ordered the lamb chops (based off of Sam’s suggestion) and the filet. It was my first time eating lamb chops and I’ve been craving them since.
Very modern/upscale style. Yet the drinks and food were relatively priced. Everyone was nice, greeting us with smiles, and continued to ask if there was anything we needed. I would recommend this place to everyone for a nice dinner/drinks.
Went here for Mother’s Day Brunch. Special menu, but fabulous choices. Appetizers, Starters, Entree and Dessert . Service was quick and food was hot. Very enjoyable afternoon brunch. Nice to see that it was very busy.
The service was great and it was a great atmosphere to celebrate mother’s day. However, I was very disappointed with the seating arrangement. While there were many open tables when we came and left, my family was placed by ourselves, in a side room, and the only thing we had a view of was the woman’s restroom every time the door opened. We were not privy to the spectacular views offered in the other portions of the dining area, and looked out the window onto the side of a building next to us. The food was ok, and the family had a good time despite the table. For the price I paid I expected more.
Staff, ambiance, service, food, view all amazing!
The atmosphere was fantastic! Young and mature folks were enjoying time. The lamb chops were delicious and the company was better! Can’t waut to return!
Me an Lauren were very excited about the possibility of a French Restaurant. Left there still looking for one. Unfortunately this restaurant simply wasn’t up to par. Everything about the grand Bohemian is exceptional except this restaurant. It started with us entering the restaurant from the hotel elevator. We got off on the 4 th floor and jus5 stood there. No hostess station. After looking around we finally found a waitress that tried to help. The tables on chairs on the rooftop are plastic. 5he food was sub par. On a good note our Waiter Sam was Good and the drinks were exceptional. I would go back for the drinks and calamari.
So disappointed with the service we received at Eleve. We were looking forward to the experience, but were sincerely frustrated with our waitress's inability to answer questions about the menu and how long it took her to bring the food and wine to the table. When we explained our frustration to the manager, he brought us a bottle of champagne which really wasn't the best way to remedy the situation. Turns out, it was his first night managing the restaurant and the waitress's first week. While this explained the poor service, it wasn't a good plan for a Saturday night at a popular spot.
Great place for a large group - server was attentive and kind!
8 of us went for a bachelorette dinner and we had a great time. The decor really set the mood. Half of us got main entrees and I believe they really enjoyed them and the other half of us got soup and flatbreads. The soup could have used way more crap and lobster in it but it had a great taste. Definitely would return to try and a main entree.
Maybe we picked a bad night, but we went there for my birthday dinner. We had reservations but they didn’t have any seats outside and when asked to sit at a regular height table instead of bar height they said the were too busy. I assumed they had reservations because they had tons of open tables but they remained empty all evening. It was so loud (we were beside a bridal party and next to the bar) I couldn’t hardly hear my husband talk. The food wasn’t bad but I’ve had much better for much less. My husband is French and was hoping for some good French dining but felt underwhelmed with the food as well. Nice decorations and seems like a hip spot (lots of younger 20 something crowd). They have a really nice outdoor bar area.
I have no idea why this restaurant has any good reviews. When you get off the elevator you walk into the bar & sort of just stand there like an idiot until someone from the bar asks if they can help you. They called someone from the wait staff & I I said we had reservations & she said to sit anywhere. We got water & a menu & then sat for 10 min with no one coming to our table. After watching other tables also receiving poor service I could tell it was not going to get any better so we left. With all the restaurants in Charleston, don’t waste your time at this one.
We were a party of three, and we were looking forward to our experience at Eleve. We were placed a table in the corner of the restaurant that provided a good view of the restaurant as well as a view of the roof top patio. Unfortunately our server was extremely slow in service....I mean really slow....worst I have seen in years. Which is really unfortunate, because the food was very good. We has the charcuterie board as the appetizer...it was fresh with a good selection. For entrees we had the lamb, the chicken and the filet. All were excellent and cooked perfectly....but again there is that really slow service....man it took three hours for dinner....with no dessert!
Can't really judge it, because we didn't stay! It was deserted the night we were there! It was a rainy night, so I guess it's only business during good weather. It was cool looking, but it was so empty, we left before ordering anything.
Really loud and the place wasn't even half full. I don't need it to be a library but it was difficult to have a conversation at a small table.
Staff seemed a bit flustered but could have been due to a shortage. For the price the value was adequate.
This has such potential but the double bar theme and noise level is not suitable for a dining experience.
Great place! The venue is very fun and open yet has secluded corner for small, large groups, or private dining. Our waitress was attentive and the food was awesome! My fiancé and I shared a yummy bottle of champagne and a charcuterie board. We came for the view and a bottle of the shooting star black bubbles to celebrate our engagement, unfortunately it was raining and they were out! So we will be back for both 😁
We were there for Easter Brunch. We arrived early and in an attempt to seat us early we were escorted to a dirty table. The bright spot was our server Patrick who rectified that fairly quickly. The food is OK but there are plenty of Charleston spots that we would prefer. The coup de gras was the human hair in my wife's dessert not just on it but in it. If you go take your chances on cleanliness and ask for Patrick.
I’ve came here for Easter brunch. Service was horrendous. There were only two servers in the entire restaurant and no managers in site. They really weren’t full, so no idea why the service was so terrible. Every table had empty glasses and despite the brunch listing that they offered ‘bottomless mimosas’ we were told that we had to pay for all mimosas after the first two. We asked to sit outside, but the hostess said they were full. There were two open tables outside that no one sat at at any point during our meal. As we were walking out, there was a woman at the hostess stand complaining that they had been there for an hour and 15 minutes and hadn’t seen any food yet. Food was good, but the service was laughable and made the experience awful.
The staff were not nice and the service took such a long time we eventually had to leave! On a night that more than half the restaurant was empty, it took them more than 2 hours and still no food! When asked why, they did not apologize and we were told that it takes time! Even for a drink we had to wait for more than half an hour! We had to ask 3 times to eventually get some water!! For a $$ restaurant you definitely expect more respect and a way better service!!!!
Nice place but the food and customer service is not good at all. It’s suppose to be French food but it’s not at all, if you know about food! The service was not good at all, when I walked in I stated I had a reservation but at the end they didn’t mark as if I went, so when I told the front desk instead of helping me and putting that I actually did show up to my reservation she was totally rude and went ahead and cancelled my reservation instead.
I don’t recommend this place as the food is not great and it’s too expensive for the quality of food and service you receive
The restaurant was empty when we arrived and the server couldn't have cared less that we came in for lunch. He was rolling silverware while we were waiting for him (hello side work!) and he was generally apathetic to us. The food did come out in a reasonable time (there weren't but a few other customers so should be expected) and it was delicious (GREAT burger), but he didn't check back to see if everything came as ordered until 20 minutes after we got our food. I love this place and definitely will come back, but not for lunch if the lackadaisical attitude of servers is the norm. I had guests in from Dallas and wanted to impress them - not so much.
Food took 50 minutes and came out cold. Didn’t comp any of it or apologize. Sent the steak back because it was cold and they reheated (aka recooked) it and brought a hot well done steak back out. Would not go there again, no wonder we were able to get a reservation same day.
Quick visit to Charleston, was recommended by another tourist.
It's really hotel food. The rooftop view is very nice, but food....so so.
Beautiful inside the Bohemian Hotel and Eleve Restaurant. Food was excellent
Poor review due to poor service on a slow night. There are too many dining options in Charleston for that to happen. The manager/host was nice and tried to be helpful and we appreciated her service. However, it shouldn't be her job to be our server who barely acknowledged us. We could see he was more than accomodating to a group a few tables down. Food and decor was nice. The rooftop could use a few heaters. The wine bar downstairs closes too early in my opinion at 9:30 pm.