Elephant & Castle – The Mayson

Elephant & Castle – The Mayson reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Clancy

   Leinster1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food, service and ambience. I ordered the chicken burger was lovely but a little dry though but over all superb!
   

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2. T

   Tracey

   Edinburgh3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Sadly the food was very greasy and soggy fries! Cheese was melted in the microwave, continually using the exact same container over and over again!
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi Tracey, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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3. C

   Christina

   Hawaii2 reviews

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our first time trying Elephant and Castle. Unfortunately they were out of Fish and Chips so we both ordered burgers instead. They were mediocre at best. The chicken burger was really dry.
   

   Elephant & Castle – The MaysonResponded 7 days ago

   Hi Christina, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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4. A

   Ana

   Dublin1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice place with friendly staff. Good for kids with a fair Kids' Menu and good painting stuff.
   

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   Elephant & Castle – The MaysonResponded 7 days ago

   Hi Ana, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

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5. J

   Jefferson

   Dublin1 review

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   bad place bad food bad service bad drinks worst place in dublin
   

   Elephant & Castle – The MaysonResponded on April 21, 2025

   Hi Jefferson, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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6. F

   Fiona

   Chicago2 reviews

   1.0

   Dined on April 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food dreadful, could not eat the veggie burger, had to hand it back. French fries half cooked. Chocolate sundae (only ordered because I was hungry and there was nothing else on the menu to eat vegan wise), was literally 2 scoops of ice cream and a few nuts. I suppose they forgot the sundae part! I had been there previously and found the food better, but unfortunately not this time. Won’t be going again!
   

   Elephant & Castle – The MaysonResponded on April 18, 2025

   Hi Fiona, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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7. J

   James

   London4 reviews

   4.0

   Dined on April 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice dinner. Service was very good with efficient and friendly staff
   

   Elephant & Castle – The MaysonResponded on April 16, 2025

   Hi James, Thank you for your review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

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8. E

   Elaine

   Dublin1 review

   2.0

   Dined on April 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   No record of our booking, insisted I must not have made the booking until I proceed the confirmation booking. Food very average for the price
   

   Elephant & Castle – The MaysonResponded on April 16, 2025

   Hi Elaine, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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9. G

   Gulsah

   Dublin2 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can say it is the best chicken wings in Dublin. We ordered chicken wings and Elephant Castle burger. The price and taste were good and the ambiance and service were excellent.
   

   Elephant & Castle – The MaysonResponded on April 11, 2025

   Hi Gulsah, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

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10. E

    Eimear

    Las Vegas2 reviews

    3.0

    Dined on April 5, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Service was poor. Understandably slow due to concert nearby but that is always forgiven if staff are happy, welcoming, efficient within their means and communicative. Waiting 25 minutes for a simple drinks order (beer and water) after being seated for 10 mins was poor. Waiter seemed unhappy and was very unwelcoming. Poor management- we had a booking and were asked to wait for over 10 minutes (no problem generally), however people who arrived ‘on spec’, after us without a booking were offered a seat before us. Food pretty good, convenient for the 3 Arena but wouldn’t rush back.
    

    Elephant & Castle – The MaysonResponded on April 11, 2025

    Hi Eimer, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
    

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