Elephant & Castle - Rathmines
The menu will feature the same great dishes that make Elephant & Castle a firm favourite. From the fluffy omelettes, caesar salads and juicy burgers, and, of course, those crispy, spicy wings. We’re focusing on friendly, laid-back service; tasty as ever food and a relaxed atmosphere - everything Elephant & Castle lovers have come to expect from a visit to our place. The 110-seater restaurant is spacious and bright, with large windows looking out onto buzzing Rathmines. Comfy booths and oak clad walls with black and white images from Elephant & Castle’s native New York City decking the walls.
Cheese Burger a little over done! Everything else was great!
Hi there, Thank you so much for the 5* rating, disappointing to hear about your cheese burger but hopefully we'll get it absolutely right the next time you are in. Thanks again for your feedback The E&C Team
Go here for the wings! Great service and atmosphere. Kid friendly.
Very busy great buzz. Burgers were excellent but service was slow.
The staff were lovely - there was a nice buzz
The chicken wings were magic as always ..... but .... it was cold😩
I asked the maitre D and he kindly moved us to a slightly warmer table - staying that the heating was up to high
So my advice - get this fixed before the really cold days come!
Otherwise a great experience
It was cold, service was slow!
Was great, casual and food / service was excellent.
We had over half our chicken wings leftover and before asking us did we want to take them home the waitress dumped a plate of chicken bones and used tissues into our basket of perfectly good leftover wings. I picked the bones and tissues out and asked her to wrap up the uneaten wings. She didn’t even apologise! I felt very silly, I shouldn’t have picked the used stuff off them and I should have asked for new wings to bring home. It was a bit gross and when I got home I dumped them. I was just caught by surprise because we go to the temple bar elephant and castle all the time and always get offered our doggy bag to bring home.
Hi SarahM, I am disappointed to heat the service was below par on your visit. It is very unusual not to be asked if a doggy bag is required, our staff are well aware that a lot of guests bring wings home with them, for this, I apologise. Please, get in contact before your next visit and we will be sure that you are well looked after and that our service is up to its usual standard. Kind regards, Shannon email@example.com
Very good service. Nice food - wings were very tasty and lived up to the hype.
The nicest staff we've come across. Everyone was so friendly and helpful. The chicken wings weren't quite as good as usual, a little dry but we still ate them! Lovely evening
Hi JenniferC, Delighted to hear you were so pleased with the service on your visit and thank you for letting us know how we're doing. Apologies the wings weren't up to the usual standard, the kitchen team has been informed and will endeavour to keep an eye on it. Thanks again for taking the time to give us your thoughts, feedback is always appreciated. The E&C Team
Absolutely love the food here. Such a varied choice on every course. Was here with my niece and nephew and they loved the food too.
Was nearly an hour waiting for food and chips cold when we got them. Salad, wings and ribs excellent but burgers only ok . Pity as usually very good.
I’ve given E&C more chances than I wanted to, but this occasion really solidified it for me. My first visit when I wanted to take the wings home the waiter brought out a sheet of tin foil and in front of the whole restaurant tipped the contents on to the sheet of foil leaving me to wrap it up
The second visit the waiter dropped the bill before we got to order coffees or desserts and this time we got cold tasteless chips they had ran out of cheese cake we had to ask twice for a coke and then the waiter that took our payment assumed (despite me asking for the change from a 50) that I was tipping 23 Euro on a 70 Euro bill. I had to ask the manager for my change. They’ve never offered any method of redress on any occasion and for all of the staff they have on not many of them really know what they are doing. Even the gentleman dining beside us was having an unenjoyable experience and had sent his fries back.
Excellent food. Service very good . Overall top notch experience
Food amazing as always, Spanish speaking female waitress was delightful, as always! Two criticisms though, we were seated in front of the kitchen & toilet doors & every time they opened, which was constant, the freezing cold breeze that hit us made our time there quite uncomfortable. This was unfortunate. Secondly, they don't serve spirits, I would have liked a vodka with my dinner.
Chicken wings are great and atmosphere . Expensive for what it is
All went well but we were surprised when bill was dropped to us before we asked.
We had waited quite a while for our meal and then for the bill to be dropped quickly was surprising.
Firstly, the waitress got the drinks order wrong. Not a big deal. However a glass of wine was served in a dirty glass and was sent back, only for us to see the waiter pour same wine into a clean glass rather than pour a fresh glass altogether. We ordered a glass of ice, it never arrived. Chicken wings for starter came quickly but had to wait over 45 mins for burgers. Eventually we asked where they were and they arrived 10 seconds later. My veggie sandwich was only lukewarm. And then they had no decaf coffee. The toilet floor was soaking and smelt very unpleasant. The wings were delicious but that’s about it.
Was here for a birthday dinner and we were treated to a complimentary glass of prosecco which was a nice touch. Antipasti to start was delicious, wings were awesome but steak was quite overcooked. Creme brulee for dessert was lovely. Overall a great meal, will definitely be back.
Hi Paul, I am glad to hear you had such a great meal in with us and hope you had a lovely birthday. I am sorry to hear that the steak was overdone. We will get it right on your next visit! Thanks again, Chris@elephantandcastle
Tepid drinking water, a rude waiter, had to ask three times for mayonaise, poor portions, I won't be back!
Sorry to hear you didn't enjoy your visit, If you could let me know more details I'd be grateful at firstname.lastname@example.org
We went for the Franks hot sauce wings. Service slow on the night and chips a little cold. We went for the wings having been to Templebar. This venue wouldn’t be my first choice for wings based on experience from this visit.
To be honest the only thing that redeemed the experience we had at Elephant and castle was our very nice waiter. In fairness our children liked it and were happy with their meal but they also like certain fast food chains so they're not very discerning! The food was just okay, the music was awful dance type and too loud. Box ticked, wouldn't be rushing back.
I am sorry to hear that our food this time around wasn't up to our usual standard and I'm happy to hear that your waiter looked after you well! Thank you for your feedback, hopefully we can get your rating up to 5 stars on your next visit! Chris@Elephantandcastle
We waited an hour for our food, which is too long. We had delightful Romanian waiter who was great. Even the 20 year old in our group found the place too noisy.
Food was adequate ...be wont be going back.
Extremely friendly staff and very tasty food. There's a great selection of food. I had the chicken wings which were just so delicious. I'll definitely be visiting again.
Hi Orla, Delighted to hear you enjoyed our famous chicken wings and thank you for the 5*! We look forward to seeing you again soon. Kind regards, The E&C Team
Amazing place to eat. Very helpful and kind staff. Food was amazing (especially the chicken wings). Will definitely be back.
Hi Karl, Thank you so much for the 5* rating and we look forward to seeing you again soon. Kind regards, The E&C Team
Food was served quicker than the wine. Burgers were not cooked in the centre, only semi warm. Par-cooked & then insufficiently reheated. Burger was to be topped with cheese but cheese was under burger, assumably for the lack of heat to help melt the cheese? Manager seemed indifferent, even when we said we were leaving. Very poor complaint handling.
Hi - Was looking forward to trying this branch for so long, as the original branch in Temple Bar has been a favorite go-to for many years. Unfortunately, the restaurant was very cold, the service was poor, with the staff giving an impression that it was the last place they wanted to be. The food when it came was fine, nothing to write home about, chips were poor quality and in fact food went cold rapid
We had a lovely work team dinner here on Tuesday night. The food was delish!! We were a little disappointed that we couldn't order the cocktails on the menu since they don't have spirits license anymore and they were sold out of a few of the dessert options too. But overall we had a great night.
Hi Lisa, Delighted to hear you enjoyed your evening with us. Sorry we didn't have the dessert you wanted, they are all very popular but we will try to keep our stock levels at an optimum in future! We do have a number of cocktails on our list, all prosecco/ liquor based. Maybe the next time you are in you'll try one? I highly recommend The Pink Elly. Thank you so much for taking the time to give us your feedback and we hope to see you again soon. E&C Management
While the food was fine, it was expensive for what it was and there wasn’t a great deal of choice. I would like to see more chicken and fish on the menu. The music was quite loud but then maybe it’s a restaurant for younger people.
Hi there, Thank you for taking the time to give us your thoughts, we appreciate all feedback. I have passed on your comments to our kitchen team as we are always looking for ways to improve. Kind regards, E&C Management
Had the wings, they were very good. Good spot
Hi there, Great to see the 4* rating, thank you very much. Kind regards, The E&C Team
Excellent wings, delicious salmon. Service attentive and swift, what more could you require?
Hi AnnD, Delighted to hear you were so happy after your visit. Your kind words are very much appreciated. Kind regards, The E&C Team
Simple menu with great tasting food. The restaurant is casual, but you could dress up if you wanted.
Hi there, Thank you for taking the time to give us your feedback, it is very much appreciated. Kind regards, The E&C Team
Always come back for the chicken wings. I would give them 8.5. they were just a little too wet for me. I prefer them drier and chewier. Will still be coming back for them though!
The food wasn’t hot, the wrong bill was brought to the table twice. Very disappointing!!
On the plus side the chips were great!!
Hi SuzieB, Thank you for taking the time to give us a rating. It is disappointing to hear the service you received on your visit was not up to our usual standards. We hope you give us another chance. Kind regards, The E&C Team
Music unsuitable for 5pm, volume too loud and stressful, genre was jarring. Volume was lowered a little on request but I couldn't go back eventhough everything else, food, service, value and menu, are all very good. Shame
Great service & food was lovely. Really enjoyed it & will definitely be returning soon. Wings are 👌
Good food and low prices. The venue is nice but we were served in a little table close to the entrance.
The chicken wings were fine, but my pasta dish was over cooked and not particularly tasty. The burgers were dry and over cooked. Service was fine.!
Hi there, Sorry to hear you were disappointed with the food on your recent visit. I have passed on your comments to the kitchen team who will do their best to ensure our guests get the highest quality of food on every occasion. Kind regards, The E&C Team
Really not sure. Service was chaotic tjo place wasn't busy. Wine warm..tho replaced. One side of cafe vvv warm in the sun. No one checking in. I guess service is the problem, not the food!