Elephant & Castle - Lucan

Elephant & Castle - Lucan​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. N

   NIALL

   ロンドン評価・口コミ (1)

   4.0

   5日前にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   Perfect for family occasion with kids, great food and good to have play area
   

   Elephant & Castle - Lucan1日前に返信済み

   Hi Niall Thank you for your kind review E&CTeam
   

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2. A

   Aisling

   ダブリン評価・口コミ (1)

   3.0

   2025年4月22日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   We really love going to elephant and castle. The staff are always pleasant, the food good and a play area which the kids love. In this instance the cooking service really let them down. Adult meals came out before the kids meals (this was even after having starters for the adults so the kids were hungry). We were told it would be 3/4 mins. It was more like a 15 minute wait... obviously they'd forgotten to cook the kids meals. Has we been told this we could have sent the kids back to play and managed their expectations rather than saying the whole time no stay as we were told it will be here in a minute. Our server did apologise when it arrived and she was very nice. However it made our dining experience very difficult as it was also our first time going with twin 10 month olds who had had enough of sitting in the high chair by that time so has to be taken out and managed on our laps for the rest of our mealtime. I'm not sure we'd rush back again as we like to go where the service will be quick due to having two young babies and this can no longer be relied on there.
   

   Elephant & Castle - Lucan1日前に返信済み

   Hi Aisling Thank you for taking the time to contact us.We do welcome all feedback if unfortunately sometimes it is negative.I am sorry your visit was spoiled,nothing we can say will fix what happened and I hope you will accept our sincere apology and come back and visit again E&C Team
   

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3. P

   Pamela

   ダブリン評価・口コミ (4)

   2.0

   2025年3月30日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 4
   4. 雰囲気 3

   Food was cold, children’s burger was burnt and the “Mexican salad” had no avacado and about three crumbled nachos. When mentioned to staff they simply said sorry and that was it…….
   

   Elephant & Castle - Lucan2025年4月3日に返信済み

   Hi Pamela, Thank you for leaving us a review. We are sorry to hear that happened. We do hope that you return and give us an opportunity to make emends. Regards, E&C Team
   

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4. N

   Naomi

   ダブリン評価・口コミ (1)

   5.0

   2025年3月25日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Went for my birthday. So nice and quiet. Great play place for the kids in side. Love it! Highly recommend.
   

   Elephant & Castle - Lucan2025年4月3日に返信済み

   Ni Naomi, Thank you for leaving us a very nice review. Glad that you choose us for your birthday. Hope to see you again soon. E&C Team
   

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5. L

   Louise

   リバプール、マージー・サイド評価・口コミ (3)

   1.0

   2025年3月21日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Gone downhill fast! Menu has changed and there are very little options, the favourites have remained on the menu ie Dirty Chicken/the Chicken Burger but are completely different. Service was very poor, we were basically forgotten about and had to keep reminding staff we hadnt received our food. A glass was smashed everywhere and the staff member just didnt seem to know how to deal with it. No cleaning in progress sign put up so small kids kept running by in their bare/sock feet towards play area. I used to really like this place but wouldnt go back unfortunately.
   

   Elephant & Castle - Lucan2025年3月24日に返信済み

   Dear Louise; We apologise we didn't reach your expectations with our new selection of dishes. We carefully analyzed our most popular dishes and incorporated new and healthy options like the watermelon/quinoa salad, chicken schnitzel, grilled chicken burger and the burrata/tomato sandwich with great success. Our online menu and inhouse carte had been simultaneously updated, however we do recognized older items from previous guests pictures or comments online are still present as part of their reviews. We encourage all and any feedback, please email us directly at lucan@elephantandcastle.ie with further comments.
   

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6. C

   Cristina

   ダブリン評価・口コミ (1)

   3.0

   2025年3月17日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 3

   Very average food for high prices. The batter for the cod was not great, quantity of fries was scarce and 4.5 for a coke is steep. Chicken wings were decent so I recommend those if you are going (even if they are also expensive for the amount) The play area was the highlight though it's not well maintained and there is no staff supervising it at all.
   

   Elephant & Castle - Lucan2025年3月20日に返信済み

   Hi Cristina, Thank you for taking time and leavings us a review. We take all comments in consideration and I'll pass on your review. About the soft drinks, they are all free review so fell free to request it to a member of our staff, as many as you want. The Kid's play area requested the parents supervision at all time. Hope to see you again, Regards, E&C Team
   

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7. OD

   OrlaD

   ダブリン評価・口コミ (1)

   5.0

   2025年3月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Super and ideal for families with young children!!
   

   Elephant & Castle - Lucan2025年3月16日に返信済み

   Hello Orla, We really appreciate your review. Hope we see you soon. Regards E&C Team
   

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8. V

   Vaidas

   ダブリン評価・口コミ (1)

   3.0

   2025年3月2日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   Place is nice with kids. But food was below average and prices were high.. had their signature beef burger and was left highly disappointed, it did not have enough sauce and meat was too dry. I could have made a better one at home. My wife was disappointed with cauliflower "wings" in batter as well. Dirty fries had a sprinkle of cheese and were almost the same as regular fries.. definitely more cheese was needed.
   

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9. A

   Alex

   ダブリン評価・口コミ (1)

   5.0

   2025年3月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Perfect place for friends and kid's. Family friendly place 😊
   

   Elephant & Castle - Lucan2025年3月1日に返信済み

   Hi Alex, Thanks a million for the great review. We hope you visit again soon. Best regards E&C Team
   

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10. J

    John

    ダブリン評価・口コミ (1)

    5.0

    2025年2月28日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Great service and fantastic venue for the kids. I would highly recommend! Thank you.
    

    Elephant & Castle - Lucan2025年2月28日に返信済み

    Hi John Thanks a million for the great review. We hope you visit again soon. Best regards E&C Team
    

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