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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Seems to be consistently understaffed, or the staff they do have may just be inexperienced. Food prep time was reasonable to slow, only complaint on the food side was that they waited for us to be done eating our apps before even putting our meal order in? Drink wait times however were the longest I’ve experienced in any restaurant. It took around 20 minutes from when we were seated just to receive our (2) drinks. Later in the meal, after asking for a second drink (just one bottle of beer), it was another 10-15 minute wait.
They made me the wrong dish and then charged me for two dishes on my bill. The waitress was annoyed when I pointed it out. She did not smile or act friendly at all, and I had to put up with that plus the wrong good, extra wait time and overpaying on the bill. The restaurant was cold inside and everyone was wearing their jackets.
I will not be going back anytime soon.
Great food and relaxed casual atmosphere. Our server was kind and knowledgeable, great tequila recommendation. One of my favourite Thunder Bay eateries 🙂
it took us three times to get a reservation on a Saturday. But food was worth it!
Margaritas were great!
All the food was exceptional - unique flavours
Will be back for sure
Service was lack lustre and slow. Finally had to signal the bartender to get the waitress to come back to the table. Guacamole and chips didn’t come with a side of salsa. Told it had to be ordered separately with chips but hot sauces could be used as an alternative. Pretty stingy given the price of the meal. Visited a year ago and the experience was far better. Perhaps an off night for the establishment.
Great service. Food very good. Waitress accommodating to noise.
We were 1st in at 5:00. Service was very slow. Had to wait for our first drink order. 7 empty Drinks later still waiting to order apps. When we finally got to order dinner after a loooong wait, we were informed that the items we wanted to order were not prepped. Had to take more time to decide on second choices. Thinking we should have been informed of limited menu when we were seated. Had to flag down our server for every step/order/request of the evening. Food was good. Server was friendly.
Food and service beyond what we expect every-time!!!
El Tres has an incredible blend of ambience, stellar food and excellent service. Always a pleasure!
Great service, great cocktails and great food! Would definitely go again.
First time eating there. The food was AMAZING! Service was perfectly timed and very friendly. Highly recommend the taco platter!
Always the best! Tex Mex Tuesday’s are my all time favourite and I look forward to going any time I can!
EL TRES is rated 4.3 stars by 13 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.