El Torito - West Covina
How very disappointing! The restaurant was practically empty. There was plenty of food (buffet style), but when we arrived, it looked like the food had been sitting on the tables for awhile...some of it had dried out from the heat lamps. For $35/person, I expected a little more "wow." El Torito is much closer to home than Maggiano's in Costa Mesa, so I thought I would give it a try. I enjoy El Torito for regular dinner nights 'out,' but I will not be spending Thanksgiving Dinner here again. If we don't have a home-cooked turkey next year, I will make the trek to Costa Mesa.
We really enjoyed our experience. The food was great. There were excellent selections of food. We appreciated the professionalism of the staff and enjoy our dinner.
The celery in our Bloody Marys was stale, and our order was mixed up. Also the eggs were way under cooked.
Service was a little slow in the bar area, our waiter was not as attentive as the other one in the same section. Ordered the poblano potato soup and it was not great, but the waiter promptly replaced it with the chicken tortilla soup which was excellent! Drinks were on point, and the greeter at the front was the best!
Great customer service ! Fast and very friendly server
You can’t go wrong with the fajitas. They are delicious!
Had four different waiters attend to us, messed up the order, no drink refills, just a bad experience.
Great environment and the food was good, employees were really attentive to our needs. Hand up!!
My wife and I always used to enjoy the Sunday Brunch, especially with Rudy at the Irvine location. At West Covina the food overall was bland. It all tasted the same except for the Menudo and the Chile Colorado. Both dishes were very good. Fortunately the bartender kept the Champaign flowing. I don’t think we’ll be returning.
Everything was good only complain had to ask too many times for beverages during eating took for me too long to bring them.
To start my wife soda was flat, my beer was flat and taste weird. Ordered table side guacamole. That had no flavor. My wife had the cheese enchiladas. And I had the shrimp tacos. We were not happy with either. Try something else. Or some where else. Service was good but food and drinks fell way short.
Service was amazing, food fabulous. Overall great experience
The atmosphere and customer service was great, but the food was average.
Roberto was a great host! Bottomless mimosas was really bottomless! Most bottomless mimosa’s spots are VERY slow in refilling your glass but NOT ROBERTO! He also was very kind even if they were short staffed. I give ROBERTO big praise because he was working the BAR and serviced us at the same time! I call this talent. The warm foods were not really warm. So I just ate the tacos which I knew those were constantly being cooked to order.
I will come again for Roberto because not many food service spots do not have great workers like him!
Not enough workers, could use a good cleaning of dining area and floors. Lines were too long that food got cold by the time we got to our tables. Wait staff were great
Happy Hour menu is good but a bit limited. I wish they would add more items. The service was good, our waiter stayed on top of our orders.
The salsa was sour the taco bar was quick, but didn’t offer enough meat for your tacos and didn’t have very much flavor. The mini tacos were full of beans and meat juice. I only got maybe three pieces of meat altogether for four tacos and they were about a centimeter in size And cold and soggy by the time they reached the table
We love El Torito! Our waiter was great, food was great!
Air conditioner wasn't working. It was too stuffy in there.
This is my favorite el torito! Service was great! They've also updated their food presentation.
Had a 2pm reservation wasn’t seated until 2:20. The server wasn’t attentive, came to our table maybe twice. Didn’t give us napkins, silverware, straws. We asked for flour tortillas she gave us corn tortillas. Overall, wouldn’t go back.
We waited for 45 to be seated even though I made a reservation. My brother in law’s food arrived after everyone had already finished eating. The service was horrible.
Great Service from Ricardo
Even though I made reservations, we waited for 10 minutes to be seated! The hostesses seemed to not know what they were doing...
Despite having a Resevation for 2 Weeks we were kept waiting for more than 35 Minutes. We were told that they were short staffed and 2 People were on Break. Why would you allow 2 People to go to Lunch when you are so Busy? I Drove 45 Minutes to Take My 91 Year Old Dad to Celebarte Fther's Day. My Dad is Diabete. Carlos the Manager said my Dad could sit and have a Salad. I said we came to have Lunch and be Served. I Spent nearly $90 - Not Worth the Money for the Treatment and Slow Service.
With a reservation for 5 people at 4:45, we arrived 10 minutes early and had to sit in the heat outside for 40 minutes before being seated inside. We were seated next to large table with very happy people loudly celebrating a birthday included banging loudly on the table. Okay that happens sometimes. Our waitress was excellent but way overloaded with tables. She was trooper and still did a great job. Especially considering that the A/C wasn't working and it was almost as hot in the restaurant as outside. Food was good but slow in coming. Staff was very nice but just not a pleasant experience with the wait time and the condition in the restaurant.
It’s stuffy in there.
Roberto was our server, he was friggin awesome!!!
We had reservations at 2pm , we were taken in at about 2:10pm so that was fine . Quite a bit of hostesses upfront , they all kept staring at people as of not knowing what to do .
Drinks were ok , Guacamole took quite a while . Food is fair , meat was tough , beans were cold . Fajitas were not hot and they added potatoes that were cold . Food could have been better looked reheated.
Very accommodating Of the party size that we had.
We had a great time, we really enjoyed our date night.
We made a reservation and still ended up waiting 40 min to be seated. Employee at the check-in stand was very rude. Our waiter was great and made the experience better.
Great experience, from calling to make a reservation to our waiter and excellent food and drinks!
We are happy to hear about your experience! We appreciate you taking the time to share. - Xperience Restaurant Group
Was promptly served. Our waitress was very courteous and friendly. Would highly recommend this restaurant.
We cannot thank you enough for the kind words about our restaurant. Your review means a lot to us and lets us know we are on the right track! – Xperience Restaurant Group
Went for Mother’s Day. Sat us late food just barely ok
Everything was absolutely great, except for the food. Branch was taken away too fast. We should have had the opportunity to have had been offered brunch or order from the menu since we only had about 20 mins to make a run for brunch like if we running a marathon. Then we had to chow down everything before trying to go back and get something else because everything was being removed. Then they ran out of tostadas and they made me ask my server for tortilla chips because they were too LAZY to get a tostada for my ceviche.
I get it, it was Mothers Day, but we RSVP'd way in advance to be treated that way!
I'm very disappointed with the service since our bill was over $200.
The only thing is that I asked for no onion or cilantro on my tacos and they were still brought that way. After a second set of tacos. But the food was still good after digging out the meat lol
Very nice. Date night, we had a very nice evening.
Great service as usual. Good food and price. Thanks
Good place for Americanized Mexican food. Wide selection to satisfy different tastes.
El Torito - West Covina does offer delivery in partnership with Uber Eats. El Torito - West Covina also offers takeout which you can order by calling the restaurant at (626) 966-7516.
El Torito - West Covina is rated 4.1 stars by 111 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.