El Torito - Pasadena

El Torito - Pasadena reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alyssa

   Los Angeles1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service from Carlos. Wonderful ambiance accompanied by live music. Lots of variety of food. Thank you again for the outstanding service from Carlos!
   

   El Torito - PasadenaResponded 5 days ago

   Hi Alyssa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service, ambiance, and the variety of food. We always strive to provide an outstanding dining experience, so your kind words mean a lot to us. We look forward to welcoming you back to El Torito - Pasadena soon! Best, The Management Team
   

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2. S

   Samuel

   Palm Springs2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   I made reservation for 12:15pm. Got there at 12:10pm and was told to wait for 30-45 mins. I had to ask for few times and finally were seated at 12:45pm which was 30 mins after our reservation time. Foods are good but ambiance was very noisy. Service was ok.
   

   El Torito - PasadenaResponded on May 13, 2025

   Thanks for the review, Samuel. We're glad to hear that you enjoyed our food and found it good. We apologize for the delay in seating you and the noise level in our ambiance. We're always working to improve our guests' experience, and your feedback is invaluable. We hope to see you again soon for a more comfortable dining experience. My name is Veronica Alfaro I’m the General Manager of the restaurant and I would love to hear from you please call me at (626) 351-8995. Have a wonderful day
   

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3. M

   Melani

   Los Angeles1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Came here for Easter Brunch with our family including 2 kids and all the grandparents. Food was fantastic, service was great and of course will come back again.
   

   El Torito - PasadenaResponded on April 21, 2025

   Hi Melani, We're delighted to hear that you and your family enjoyed your Easter Brunch at El Torito - Pasadena. Your kind words about our food and service truly made our day! We strive to make every guest's experience memorable and it's always great to hear when we've succeeded. We can't wait to welcome you and your family back for another fantastic meal. Best Regards, The Management Team
   

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4. C

   Carla

   Los Angeles3 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our first server wasn’t very good. Then we got a new one cause the old one was let go!!’ Much better service with our new server
   

   El Torito - PasadenaResponded on February 23, 2025

   Thanks for visiting us, Carla! We're thrilled to hear that you had a positive experience with our service. We always aim to deliver top-notch service, and we're glad that we could improve your impression of our team. We appreciate your patience and understanding, and we're looking forward to serving you again soon!
   

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5. R

   Rick

   Los Angeles3 reviews

   4.0

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reservation highly recommended. I usually eat there on Sunday evenings and the crowd has been steadily growing.
   

   El Torito - PasadenaResponded on February 22, 2025

   Hello Rick, Thank you for your high recommendation and for dining with us on your recommendation. We're thrilled to hear that you've consistently enjoyed your Sunday evening visits to El Torito - Pasadena. We appreciate your feedback and look forward to serving you many more memorable meals in the future! Best wishes, The Management Team
   

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6. J

   Julie

   Los Angeles1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Took us 30 min to take our drink order and 1 hr to get our food
   

   El Torito - PasadenaResponded on February 16, 2025

   Thanks for the feedback, Julie. We're sorry to hear about the wait times you experienced during your visit. We strive to provide prompt service and quality food, and it seems we fell short during your visit. Your feedback is invaluable to us as we continually strive to improve our service. We hope to have the opportunity to serve you better in the future. My name is Veronica Alfaro, I'm the General manager of this unit, it will be fantastic to talk to you 626 351-8995 El Torito - Pasadena, The Management Team
   

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7. E

   Erik

   Los Angeles215 reviews

   4.0

   Dined on January 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Always the best margaritas! The Birria tacos were fantastic.
   

   El Torito - PasadenaResponded on January 26, 2025

   Hey Erik, Thank you for your glowing review! We're thrilled to hear that you enjoyed our margaritas and Birria tacos at El Torito - Pasadena. Your kind words truly mean a lot to us. We strive to provide excellent food and service and we're glad to know we hit the mark for you. Looking forward to serving you again soon! Best, The Management Team
   

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8. j

   jill VIP

   Los Angeles27 reviews

   4.0

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Just a nice little restaurant that is consistent. The food is good and so is the service. With a reservation, it’s easy to get in and out.
   

   El Torito - PasadenaResponded on January 6, 2025

   Thanks for visiting us, Jill! We're thrilled to hear that you enjoyed your experience at El Torito - Pasadena. It's great to know that our food and service met your expectations. We're always here to make your arrival and exit a breeze! We appreciate your kind words and look forward to serving you again soon. Veronica Alfaro
   

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9. D

   Dinesh VIP

   San Francisco22 reviews

   3.0

   Dined on December 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Almost everything from the salsa to the margaritas to the guac was just average. The only slightly above average dish was the spinach enchilada.
   

   El Torito - PasadenaResponded on December 31, 2024

   Thank you, Dinesh, we appreciate your feedback, please let us know if you have any questions or concerns my name is Veronica Alfaro, I'm the General manager of this unit, phone number 626 351 8995.
   

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10. E

    Elizabeth

    Los Angeles16 reviews

    4.0

    Dined on December 30, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3

    I just got home and noticed that we were charged an extra $3.85 for Milk that I never ordered and our server got our order wrong , I do not think he was paying attention, he then fixed the bill but still charged us for something we did not order. I should have paid closer attention but he took forever and we needed to go.
    

    El Torito - PasadenaResponded on December 30, 2024

    Thank you, Elmis, we appreciate your feedback, please let us know if you have any questions or concerns my name is Veronica Alfaro, I'm the General manager of this unit, phone number 626 351 8995. Please call me to get more information
    

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