El Torito - Lakewood
This review doesn't even warrant a one star for this visit. Totally unacceptable actions on the restaurant tonight. We are regulars at this location and due to plans changing decided to make reservations for Thanksgiving this year. My mom has not felt good all day but went anyway. She went to the buffet ONE time and could not eat her FULL plate of meal. We kindly asked (even though we knew it was a buffet but under the circumstances) could we have a take out container. The server went to info the manager which came brisk fully to our table and very RUDELY stated NO I can't do anymore take outs that she had gotten in trouble for doing the one for the table across from us. Oh really, I guess that if we had of been Hispanic, spoke Spanish and ordered alcoholic drinks then the answer would have been a yes. The food was bland like hospital food, no seasoning at all. The food was cold or luke-warm and not enjoyable and of course we had to pay anyway. Manager needs to have hospitality training to hear what and why her customers were asking for the container instead of being RUDE and inconsiderate to their needs. Oh and by the way dress like what a manager should look like and she definitely was not professional nor did she look professional.
The food was not really good. The servers seemed like they didn’t know what they were doing and they would give you a very small amount. When asking for more they didn’t even want to serve more. The price was pricey for the kind of food served.
Service was outstanding. Food always great and tasty... loved we were seated right away.. mauricio and staff were awesome.. we will do this again next year if available.. loved the FOOD and DRINKS
Food was not very good. Yams were not good, green beans were under cooked.
This is my favorite Mexican Restaurant so I wasn't surprised at the good food and service.
Excellent service and great food! Good happy hour prices on drinks and appetizers
El Torito in Lakewood was celebrating the 67th anniversary with a huge fiesta! They taco bar, happy hour food and drink specials and a Mariachi Band. The food was hot and delicious! The drinks were very tasty. The Mariachi Band was fantastic and the level of service from the servers and management was impeccable! We had a terrific time and would very much recommend any and all people to experience the vibe!
Pretty nice brunch, our server wasn’t really attentive because we kept having to flag someone down for refills.
Our sever which we didn’t get his name but he was an older gentleman, was awesome! Very energetic!
Our waiter was so great, there was a big party behind us that was very loud, but that’s fine they were having fun. Our waiter was amazing though!
The 3 trio platter was too much food for me to eat. The quality was good and price was appropriate for the portion. I would recommend the restaurant.
It was overpriced for me, Because I do not drink and the menu was minimal, if I indulged in the mimosas or even the champagne then maybe it would have been worth it, my granddaughter had 3 mini waffles and over juice for 29.00 and I had a salad, beans, rice some meat that they called birria, that was not birria. All total 75.00 for that. Do not think i will have Brunch or anything there again.
We always enjoy the restaurant and the food. Seriveis great. We'll be back soon.
Fun & friendly atmosphere
Our server Jivoni was excellent. He was professional, attentive and nice.
Waited just a tad bit but everything else was pleasant and delicious
Everything was great. Great food, excellent service. But the music was much too loud; Could barely have a conversation.
We had a fabulous time, the Hollywood theme was awesome and the workers provided outstanding services with a friendly smile.
Kudos, El Torita, yall rock it
Great service! It's so hard to find a brunch that is all-you-can-eat and unlimited mimosas. Our server was amazing!
My granddaughter and I had a lovely lunch date there the other day! Excellent service, food was delish!
I was good food an the service excellent thanks for your service
Great customer service and food.
Brunch was amazing! The staff was very friendly and were very welcoming.
FAJITAS WITH POTATTOES, LOTS OF ONION, AND LITTLE GREEN PEPPER.
TACOS HAD NO MEAT, COULD NOT TELL CHICKEN FROM BEEF.
OFF OUR LIST.
Great customer service
The occasion was a friends birthday dinner. We were seated on the patio/ overflow area which was so loud that we could not hear each other speak. Our waitress was not very attentive. The birthday girl asked for no onion on her enchiladas but got so many that it was impossible to pick them out. So many other things were wrong as well. A disappointing evening to say the least.
Won’t be going back! El Torito adds surcharge to checks they expect their guest to pay for things that is their responsibility!
Good service! Awesome food! Will come back in the near future.
Won’t be going back. Our waitress was new. Bless her heart. She was trying. Drinks from the bar were incorrect. Food was wrong. Her manager comped us a round to apologize for all the screwups but I won’t be going back anytime soon. Maybe if the food was excellent then I could have gotten past the other mistakes but all around a poor experience.
Good food, friendly and attentive service, easy to reserve a table.
Our waiter was really nice but our appetizers came out with our meals then my soup was forgotten. We told him about it and that we no longer wanted it, it was still on our bill.
Alex was our server and was very attentive and even remembered us from a previous visit! Including our beverage preference. We had a great time enjoying a meal with friends.
Had a great time and the food is really really good.
Service was amazing. Love this place. We always come here for happy hour
We had an 11 o’clock reservation and after checking in we were told to wait a few mins and watched others get seated before us and after 20 mins of waiting I asked again and I knew she had totally forgotten about us because she asked for the number of people and my name again and she told another host to seat us next who asked me the same questions and we waited another 5 mins and the host took us outside and I advised her we requested indoor seating and had to wait again even though I saw two empty tables that were part of the 25 percent dine in available tables and waited again before being seated. It was frustrating because we were standing 6 feet to her left the whole time to ensure we would not be overlooked and yet we were. I understand they just opened for dine in but they need to be more organized and it was busy but not to the point of a long line forming outside that she could not handle. The food didn’t seem as plentiful and tasted as good before covid. For the price of $25 I would rather eat higher quality food at a Korean bbq or Golden Corral so I probably won’t be going back anytime soon. Our waiter was very nice and friendly so at least that was the good part
I realize we’re all coming out of the pandemic and that it may take time to get back to normal. That said it took a 1/2 hour to get a table WITH a reservation. The service was below par and the food was not up to their usual standards.
Made a reservation which wasn’t honored . Got there before our time . Hostess rudely stated they didn’t have any tables . After 29 min of waiting and noticing available tables approached a Male who I’m guessing it was a manager . He said to wait another 5 min. Poorly managed establishment. Wont be visiting that specify location ever again
The food was really good and the staff was pleasant and very attentive
Friendly servers. Great brunch and drinks - I UBERd to and from - well worth it!
El Torito - Lakewood does offer delivery in partnership with Uber Eats. El Torito - Lakewood also offers takeout which you can order by calling the restaurant at (562) 531-7460.
El Torito - Lakewood is rated 4.5 stars by 75 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.