We are excited to announced that el Santo was recently awarded best latin restaurant in Vancouver by Vancouver Magazine.
We always enjoy our evenings out at El Santo. The food is so original and the drinks are too.
I have been to El Santo three times and I have never been disappointed. The first was with just one friend but the second and third time was with a group of 7-9 people. The staff are excellent, the food is so fresh and delicious, the sangria is flowing and the ambiance is great. Love their brunch menu - makes for a perfect bite after a 20km walk with friends! We will be back again, and again, and again!
This is a must visit spot in New West for foodies. Have been for dinner and after movie appetizers. This was my first time for brunch and it did not disappoint. A lovely central location for friends gathering from all parts of the lower mainland. Just watch your speed on Columbia as you are looking for parking.
When I arrived for the reserved time the person who was managing was in a conversation with an apparent customer who was quite upset. I did not hear the details other than the customer saying: “That’s no way to run a restaurant, man.” The manager was silent. The customer left. The hostess checked my reservation and handed the menus to the manager, presumably for him to show me to my table. He looked at them, at me, and thrust them back to the hostess. I was taken aback by his behaviour which was rather rude. I was seated in the dark interior or the restaurant and asked to be moved to a brighter location. This was accommodated. But the behaviour of the manager being what it was, i’m unlikely to give El Santo another try despite the fact that the meal was excellent.
The food is always amazing. Had the Pork Loin for the first time there and it was the best pork loin I ever had.
Neat spot in the heart of New West has a fresh, hip ambiance that would rival any Vancouver restaurant. Too bad the staff seem like they're stressed out and unhappy. We arrived on time for our reservation and were greeted with 3 consecutive frowning people (host, servers). It was very noisy, the food was okay, the server wasn't familiar with the items including allergens... a bit disappointing given how awesome the setup is for this place. I might give it another go sometime but given a different option will probably skip it. Sigh...
Service was a disaster here and it was clearly a culture that started from management and permeated to every employee , server / hostess / manager . I brought my concerns to manager and was met with a litany of excuses and double talk ... basically just argumentative.
Respect for customers was non existent and I witnessed same behaviour for multiple tables.
Still riding wave of new restaurant but management unaware that every diner is first timer and none will repeat
Took our family and a few friends to celebrate husband's 50th birthday. Food and service were excellent. Would highly recommend it to anyone that enjoys high quality more authentic but modern mexican fare. Note there were a number of exciting cocktails available and unusual meals or items available. Noise level was high as can be expected and clientele trending younger and local. Also had live music that were great. We will return.
Amazing dining experience. Amazing food and service. Our dinner party was well taken care of. Can’t wait to go back!
I would recommend putting the menu in English. Very noisy in the restaurant. The chips and salsa should be complimentary. When asked for a diet pepsi, we should have been told that you do not carry normal soda drinks we probably would not have ordered it had we known. Other than that the food was excellent.
Great place . Period
Fantastic food, good service and great tequila. El Santo never disappoints.
Excellent food and drinks. The only observation I have is that not one server smiled. While they were very efficient, they could have been a bit more welcoming and friendly. Still, an outstanding experience.
Excellent food. A bit pricy, but very tasty
Server was great. Really friendly and attentive. Made us feel welcomed. Love the guac. I'll definitely come here again.
I have been 6 times and have never had a bad experience. Top drawer!
I had an excellent dining experience with my fiancee on a busy Saturday evening. We had great and attentive service and even got our dessert for free from our generous hostess as they were out of the pudding which we had originally wanted to order. It was an unexpected but appreciated gesture. The dinner overall was delicious for each course, and we would both gladly return again.
Excellent food, service, and ambience that is really too good for New West. Highly recommend!
Wonderful Mexican food in New West. Live music also great on weekend nights but don’t go if looking for a quiet place. Great cocktails and tequila/Mezcal selections.
food excellent in a setting with great noise-service good
Great restaurant. Good food, great service. Everyone welcome. Would definitely go back.
Great happy hour and they were able to give me a booth as specified on my open table reservation!
The margaritas are amazing and trio of guacamole declicious with fresh warm tortilla chips!
The food was the best Mexican I have ever tasted. It was extremely fresh.
Excellent as always
Best Mexican food and ambience! Only thing the beef cheek tacos tasted gamey to me. Other than that, awesome!
Considering there were at least 7 servers we had to motion someone to get a second drink. Took forever for food to come. Also considering the cost of the drinks they use no name cola. Left very disappointed.
another excellent experience! Service is fantastic and the food is interesting and delicious. Thanks!
Best restuarant I’ve ever been to! Live music was a bit loud for conversation on Valentine’s night
Service is good but food is average. Nothing special.
Excellent choice. The bill was a good price not to expensive. Really like the look and feel of restaurant. Servers were very friendly and helpful.
Great service, atmosphere and food. So gladt that El Santo is in our 'hood!😄
Great food. Tried the winter menu and was good value for food received. Service was very fast, a little too fast as we would of liked a little more time to enjoy. Felt like we were being rushed a little. Hostess was great, food was great, live music that night was great. Drink selection on tequila is great but would also like to see more of a selection for mixed drinks or creations. Drink prices were a little on the high side. Overall good experience will definitely visit again.
Great food. Chose from both the Taste and regular menu. Delicious!
The food was good but the service was very very slow.
Love the inventive Mexican food. Wonderful melding of flavours. Great ambience and service.
Great meal and service
I really enjoyed the atmosphere and ambiance of the restaurant. The food was excellent for happy hour and I definitely want to come back!
I have been to El Santo before and we love the food and the vibe. Unfortunately on this night, service was delayed due to high volume of patrons due to Dine Out as well as a theatre show that evening. Our server was so calm and collected and polite considering every table was in a rush to eat and get out. The downside to a night like this is eating in less than 10 minutes to run out the door so we really did not get to enjoy the ambiance and food like we should. That is the only reason I have not give 5 stars across on this visit however I do plan on going back, as it's a lovely spot for any occasion.
DOV lunch menu was quite varied. Wild boar croquetas could have used a bit of spice--we added some of their habanero salsa and that made a big improvement. Churros were excellent!