El Santo Mexican Grill & Cantina

El Santo Mexican Grill & Cantina reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tommy

   Orlando1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was exceptional but they still have bugs they need to work out. Dinner service took almost 3 hours for us start to finish.
   

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2. v

   veronica VIP

   Chicago4 reviews

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was not authentic Mexican, my meal was incorrect & steak tasted like ground beef. Cocktails had barely any alcohol & service was poor. Disappointing experience overall.
   

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3. A

   Ashleigh

   Cleveland1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The margaritas were top notch, the bartender was excellent and crafted something up for us based on our preferences. The food was really good too
   

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4. J

   Javier

   Chicago2 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I enjoyed the ambiance and music playing which was nostalgic. The only critique was that the food was not very hot when we received everything. The food was flavorful and portion controlled!
   

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5. M

   Mauricio

   Unspecified1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff offers excellent service at the table, this time we were served by our friend Hugo, and Mr. Luis good atmosphere, good music, good food
   

   El Santo Mexican Grill & CantinaResponded on March 7, 2025

   Hi Mauricio Thank you so much for your kind words. We’re thrilled to hear you enjoyed your experience with us. We appreciate your feedback and hope to welcome you back soon.!
   

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6. R

   Randy VIP

   Chicago42 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great the service slow. Appreciated the warm atmosphere on a cold night.
   

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7. R

   Roger

   Chicago1 review

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food - just ok, bland. "house" tacos were thrown together like a hot mess Service - just ok, server kept disappearing and forgetting things - came out of the back eating and wiping her mouth with her hand. I could go on, but will stop here.
   

   El Santo Mexican Grill & CantinaResponded on March 7, 2025

   Hi Roger Thank you for sharing your feedback. We are so sorry to hear about your experience and sincerely apologize for the inconvenience. We are taking your comments seriously and we are working to improve. Please contact us directly at 630 2724542 Luis Gallegos so we can discuss this further and make things right.
   

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8. F

   Frank

   Chicago16 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Pablo was great last night. Pleasant attentive and was working hard handling multiple tables. Food and margaritas were excellent. Really enjoyed the guacamole! We will be back.
   

   El Santo Mexican Grill & CantinaResponded on March 7, 2025

   Hi Frank Thank you so much for your kind words. We’re thrilled to hear you enjoyed your experience with us. We appreciate your feedback and hope to welcome you back.
   

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9. F

   Frank

   Chicago16 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had dinner and the food was wonderful. Had Ceviche and elite for apps and both were great. House marg was fantastic. Chicken bowl was great and the steak tacos were good. Had churros for dessert and they were outstanding! Staff was attentive and the manager/owner stopped by twice to make sure everything was good. Our waiter was fantastic and explained everything. We will be back!!
   

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10. M

    Mary

    Chicago12 reviews

    5.0

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was great. He gave us excellent service.
    

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