EL SAN JUAN BEACH CLUB - Fairmont El San Juan Hotel

3.4
58 Reviews
$30 and under
Mediterranean

Top Tags:

Fun
Outside, Beachside Brunch

EL SAN JUAN BEACH CLUB opens Wednesday through Sunday weekly for our BEACHSIDE-POOLSIDE, A La Carte.

A La Carte Brunch, sharing concept. 2 hour dining time reserved per reservation. 18 plus years old required for entry with alcohol consumption.


Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace

Offers

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun 11:00AM - 2:00PM 2:15PM - 9:00PM
Mon - Fri 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 9:00PM
Sat 11:00AM - 2:00PM 2:15PM - 9:00PM

What 58 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.4
food
3.3
service
4.0
ambience
3.3
value
Noise · Moderate
60% of people would recommend it to a friend
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
New York Area
1 review
Dined on May 29, 2021
Overall1food4service1ambience1

Took a long time to get served, was not the most hospitable environment. Not very accommodating. Don’t think I will go back there.

OT
OpenTable Diner
Miami
6 reviews
Dined on May 21, 2021
Overall3food2service3ambience4

Food was very expensive for no reason & it wasn’t that good

L
vipLuis
New York Area
226 reviews
Dined on May 16, 2021
Overall3food3service4ambience4

The menu listed for the Beach Club was incorrect. Very limited and not appropriate for a Sunday brunch with friends. No listing was found for other restaurant on site, Caña. Spoke with server who said we could just go to Caña and get a table. She was unable to call over, so we had to walk over and find a hostess. Once we found one, we were told to wait outside for 20 minutes and then would be seated. Our reservation at the Beach Club meant nothing, despite being the same hotel. Frustrating. We got to the table and our server was very nice - all good there. There is a fish stir-fry listed in the menu. It's what 3 of us ordered. No stir-fry - it really should be listed as a fish-and-chips. Overall, mediocre experience; not what one expects from El San Juan Hotel.

WA
vipWAVERLYC
Los Angeles
4 reviews
Dined on May 12, 2021
Overall2food3service1ambience5

Unfortunately, had an awful experience with the staff. Will not come back

OT
OpenTable Diner
Denver
1 review
Dined on May 8, 2021
Overall2food1service1ambience5

Visited for a birthday brunch. I was unaware before booking the Mimosas were overly expensive ($17) per glass and with half empty pours. The food quality was poor for the prices and the waiter messed up our bill. It’s took over 1 hour to pay tab tab… management eventually comp’ed $200 off our $800+ tab. It was a absolute HORRIBLE experience… but the scenery is nice 👍🏽

j
vipjs2236
Atlanta
67 reviews
Dined on April 30, 2021
Overall1food3service1ambience3

Most disappointing experience ever at a Fairmont property. To start off, we had a reservation and none of the staff at the resort could even tell us where to go for our reservation! We finally found where we were supposed to be, although there was no hostess to seat us so e just seated ourselves and proceeded to wait forever for a server to greet us so we had to go to the bar and ask to have a server sent to our table. Then we placed our order and after an hour and a half with being served I got up again and found a someone who looked like a manager and he explained that they realized that the computer system was not sending orders through to the kitchen, so after an hour and a half our order was never even seen! They tried to rectify the situation and finally brought our food, which actually was quite delicious, but at that point didn't really matter! Manager ended up comping out meal, which we appreciated, but the entire experience was horrendously frustrating and extremely disappointing for a Fairmont property. Don't waste your time. I should have listened to the other bad reviews!

a
alexisp
Caribbean
1 review
Dined on April 30, 2021
Overall1food3service1ambience2

Had to complain multiple times about server not coming to table, long wait for everything, drinks were sitting on the bar for a while till we asked could we get them. Overall, I would not recommend and should've listened to the server when she suggested going to the other restaurants.

M
vipMeli
Miami
11 reviews
Dined on April 25, 2021
Overall1food2service2ambience2

Service was horrible, ambience isn’t great; although it’s beachside, you don’t even see the beach in most of the seating. The food was nothing special, but it was priced as a 5 star restaurant. Won’t be back.

OT
OpenTable Diner
Milwaukee
2 reviews
Dined on April 18, 2021
Overall1food2service1ambience3

Initially the waitress took care of us right away, but it took 45 mins to an hour for us to get the food. The food itself wasn’t all that for the price that we paid for it. It took awhile for us to get the bill. Overall, poor customer service. There is not enough staff, and the prices were not reasonable for the food that we got.

OT
OpenTable Diner
Caribbean
2 reviews
Dined on April 17, 2021
Overall5food4service4ambience4

It was well-spent & a wonderful experience

MD
MarieD
New York Area
1 review
Dined on April 11, 2021
Overall5food5service5ambience5

Loved my time there
It was so comfortable
And the service was Great!

DW
DestiniW
Chicago
1 review
Dined on April 11, 2021
Overall1food3service1ambience3

The place that I reserved kept telling me that I was at the wrong place. Sent me to another side of the resort, just for me to RETURN back to them and they try to sit me like nothing happened. I booked for breakfast and when I got to my reservation ON TIME they told me breakfast was over. Why did you allow me to book breakfast at this time if it was done?????? Customer service was yeah. Food over priced, and I do not recommend.

DR
DfrmRVA
Richmond
6 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

We stopped by the El San Juan during a family vacation for dinner by the ocean. We couldn’t have picked a better spot. The food was outstanding and the portions were generous. There was a live band playing (a rarity during Covid) that really added to the ambiance. The beverages were a bit pricey, but they were expertly crafted. Overall, we had an outstanding experience and would definitely visit again.

JM
JaleesaM
New York Area
2 reviews
Dined on April 1, 2021
Overall5food5service4ambience5

The drinks take a while, understandable because there were so many people!

OT
OpenTable Diner
Atlantic City
1 review
Dined on March 27, 2021
Overall2food1service3ambience5

This place had an awesome atmosphere but the food was not good. Also, a shot cost $22 a piece. We were shocked. A little seasoning can go a long way. I got the grilled chicken sandwich, and had to send it back all to get some churassaco tacos that were bland. Not worth the $27.

G
Geli
New York Area
4 reviews
Dined on March 20, 2021
Overall5food1service5ambience5

The food should've def been better. I bought the cabana sampler and out of everything it brought, the only thing that was good was the truffle fries. The service was great, the ambiance was great. My family and I had a great day. Would def return, just maybe offer to cook for them. hahaha

OT
OpenTable Diner
New York Area
3 reviews
Dined on March 19, 2021
Overall1food2service1ambience1

We arrived on time for our reservation but no one was at the reception. We approached a waiter passing by and they said to wait at the reception for the host. In the meantime, we saw other hotel guests just entering the dining area and taking seats and ordering at the bar. We asked another waiter passing by and got another person to seat us. We waited 30 minutes in total before being seated. The seats we wanted with a view were already taken by other people who arrived later than us without any reservation. We had made reservations a week before for our group to celebrate my mom’s 50th birthday and no accommodations were made in preparation of this. The waiter quickly put 3 tables together in the back far from the band and behind broken umbrellas. We had no view at all. All of the nice tables were taken by people ordering drinks at the bar and taking a seat wherever they wanted. If we knew this was the case we would have taken those seats ourselves instead of waiting 30 minutes to be seated. The restaurant was not even busy. Additionally, service was very slow. We waited 20 minutes before the waiter took our orders. The food came almost an hour after. It was a very poor experience. The food itself was fair but very limited especially for vegetarians. For a restaurant part of the a Fairmont, it was grossly below expectations.

b
bhavesh
Caribbean
6 reviews
Dined on February 28, 2021
Overall3food2service2ambience3

Club sandwich was really bad, service was slow. Burger was good !

AC
AdrianaC
Caribbean
8 reviews
Dined on February 14, 2021
Overall1food5service1ambience3

Unfortunately, the service was terrible. We waited more than 45 minutes for our first drink, the food arrived cold, they brought one dish at a time several minutes apart, we ordered a hamburger and they had no ketchup 🙄. It was one fail after another. It’s simply not worth my time to give details on all the other things that went wrong. I felt bad for the staff because it is managements fault.

OT
OpenTable Diner
Baltimore
1 review
Dined on February 14, 2021
Overall1food3service1ambience4

Arrived 15 minutes early for our reservation to find a long line of roughly 10 parties waiting. Was told that reservations are not being honored and they were taking people in order of the line. We waited about 45 minutes and then left to eat elsewhere.

OT
vipOpenTable Diner
London
1 review
Dined on February 14, 2021
Overall4food4service5ambience5

We had a great meal thanks to the restaurant manager Justine who took what started out as a bad day and turn it into a wonderful day
staff was very helpful
view is beautiful
food was wonderful

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 13, 2021
Overall1food1service1ambience1

THE worst place I’ve ever been too . ONE to find the the place is almost impossible, TWO if your dinning in the evening you have to ask them for a lamp so you can see your food . No cocktails menu , only 5 items on there dinner menu . The outside wasn’t as nice as they led me to believe. I was so disappointed, I walked out. I’ll never come back please don’t waste your tiMe !

TW
TekeiaW
Richmond
2 reviews
Dined on February 13, 2021
Overall1food1service1ambience2

The service and food was horrible. The servers did not have any hospitality and the food was cold. The best part was the scenery.

Y
vipYummy
Washington DC
14 reviews
Dined on February 13, 2021
Overall1food1service2ambience4

Extremely limited menu not notes on their website. Basically 4 items. We had the premier item a hamburger with a lobster cheese sauce. Soupy and not very good at best. Expected a much better experience.

ES
EdgarSantiago
1 review
Dined on January 31, 2021
Overall5food5service5ambience5

EXCELLENT SERVICE AND THE FOOD OUTSTANDING. BEAUTIFUL VIEW IN RESUME VERY NICE EXPERIENCE

TK
TKR15
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

I got a cabana bed for my brunch and it was amazing!

MO
MoisesO
1 review
Dined on January 16, 2021
Overall3food4service3ambience3

Food was good, I would like to be served the appetizers before the principals.

OT
OpenTable Diner
New York Area
3 reviews
Dined on January 10, 2021
Overall5food5service5ambience5

Perfect location , and service !!

OT
OpenTable Diner
New England
1 review
Dined on January 1, 2021
Overall4food3service3ambience4

Really nice food at caña though if we didnt ask for dessert we would have been waiting the whole night. The service was too slow. Poor communication between staff.

IM
IrisM
1 review
Dined on December 6, 2020
Overall2food3service2ambience4

Did not like the customer service. One of the platter did not contain all the elements as described in our offert (mango chutney and olives) and we asked for no pickles in the sliders but they came out with pickles.

ER
ERNESTO
1 review
Dined on December 6, 2020
Overall5food5service5ambience5

Todo excelente, muy bueno esperamos el próximo pronto.

Report
A
Arlene
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

Excellence experience, I want to come back soon. The offer worth it.

HB
HectorB
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

Great food better service and awesome location looking at the beach and the poolside.

C
Coco
New York Area
1 review
Dined on November 29, 2020
Overall2food4service5ambience2

This is the first time in my life I feel like being treated like a wanted person. We were having brunch at the hotel pool bar and went for a dip in the ocean(not in the hotel fancy 4 pools) and the security guards refused to let us back. “Grab your things and leave” is the only thing they are speaking with us even we told them we have an open bottle at the restaurant. So rude and ignorant. I was asking the security supervisor who he giving the guards the directions to meet us to discuss which code we broke and he refused to come. This is disappointing to our experience. Shame on the security team doesn’t respect any of the guests.

CR
CinthiaR
1 review
Dined on November 28, 2020
Overall5food5service5ambience5

Casual beach front restaurant excellent food and better service. Recommended 👍

M
Michelle
1 review
Dined on November 22, 2020
Overall5food5service5ambience5

Great service and Michael Mendez was exceptionsl, fabolous experience. I'm coming back indeed

C
Cintya
Caribbean
2 reviews
Dined on November 22, 2020
Overall4food4service4ambience4

Did reservation but i waited to be seating....The SPECTACULAR service of the waiter (Carlitos) save the day.

GG
GiseldaG
1 review
Dined on November 22, 2020
Overall4food4service4ambience4

It was a brunch and food was very good . Carlos was very simpatico and nice. Hope to have another Gustazo in the near future.

JT
JoseT
1 review
Dined on November 15, 2020
Overall5food5service5ambience5

This was a great experience that surpass our expectations. Food as well as service was excellent. Our waiter was Enrique, very customer service oriented. Also we known Fabio, the manager, who was very friendly with us.

MZ
MariaZ
Caribbean
2 reviews
Dined on November 14, 2020
Overall4food5service3ambience3

WE arrived and table was ready. However it is an open space that @ 2 pm doesn't have any shadow, so we have to eat under the sun.

Food was excellent, and service a bit slow

FAQs

EL SAN JUAN BEACH CLUB - Fairmont El San Juan Hotel is rated 3.4 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.