El Puerto had an incredible menu and was part of our hotel meal plan. Amazing food, relaxed service timing (not rushed) and excellent service.
Excellent,the food was truly memorable
This restaurant offers refined, high quality food, most of which have a distinct Asian touch. Sushi and raw fish fans will most certainly find what they like, but there are also cooked, meaty and spicy options to choose from. Service personnel is great as you would expect from a superior hotel/restaurant. If you can, try to sit outside to enjoy a stunning view over the lake and rivers of the Fairmont Mayakoba resort. All in all a very good restaurant which anyone should plan to visit at least once during their stay at the hotel. For those who did not book the all inclusive wine & dine option, prices may seem excessive despite the food & service quality - therefore if you want to enjoy good food & drinks without worrying during your stay, this option is absolutely recommended!
Very casual, food is nothing special. Service was very good.
Awesome food and service! Could not be happier.
Food was amazing. Sushi was fresh, fried rice was a must and the service was great
Food is overpriced for the quality. One would expect better food when spending $60USD+ for a meal.
Really Disappointing. Ordinary tastes and poor staff!
The restaurant is classy and overlooks the bridge and canals leading to the guest quarters. Lovely in the evening after the sunset. The Latin-Asian menu is interesting but not particularly flavorful. Drink menu is also interesting, wines and champagne are nice also. For dessert, I was surprised by a lovely birthday message with my cake...very nice touch . I would suggest that smoking of cigars be limited to an area separate from the restaurant. The smell is not appreciated by the dinner guests. Service is impeccable. Overall very good experience.
from the lovely hostesses, to the great service and of course the amazing food experience, the El Puerto is a must when visiting Fairmont Mayakoba. Try the Omakase Tasting for 2... a delight!
Food and service were superb! Our first night there, they got us in early for dinner as I had made a later reservation. Our server was amazing and very attentive.
We had a bunch of appies, our favourites were the empanadas and duck confit tacos. Nigiri sushi was very good...can only say good things about this place
Ulisis is the absolute best Mixologist in Mayakoba! We absolutely loved the experience. We came during Hurricane Season, although the weather was spectacular during our stay the volume of tourists was minimal; leaving the resorts almost to ourselves!!!! We specifically requested special pairing with our appetizers, main and dessert; each was phenomenal! Best food & Drink in 7 days! We will absolutely be back! Edamame XO, Snapper & Shrimp Ceviche, Cucumber California Roll are all Craveable!
Wonderful food, drinks and setting. Service was excellent!
Fantastic experience from start to finish. We were very well taken care of. I am in a wheelchair and they have ramps for wheelchairs or baby strollers.
We had reservations for dinner here and were seated on the outside deck facing the ocean. Lovely having the sounds of the waves as the sun set to a nice dinner. I ordered the seafood risotto, absolutely amazing; the shrimp are large we also ordered the lobster mac and cheese it too was good. Please allow room for dessert I had the chocolate almond bomb and my wife had the chocolate flan. Both were amazing and beautiful in presentation. You will not be disappointed and you will leave with an amazing experience.
Staff were friendly and attentive. Dinner was very good. The fried rice entree was different and tasty.
If you are traveling with kids, they have a small kids buffet for dinner (pizza, meat, veggies, small pastry) or they can choose from the hotel's standard kids menu. The tiradito was the best option and we went back the next night. The short rib entree felt like frozen meat at a wedding dinner, not worth the price. The Steak Tagalog was good but better to order Medium since my order of Med-Rare was basically rare. The sangria cocktail was very good, as was the brussel sprouts.
Skirt steak was excellent.... Their take on fried rice was fantastic. The service was excellent!
Excellent Valentine's dinner in a stunning setting! Fairmont always excels in their restaurants and this one is no exception- surf and turf special was perfectly prepared and our server suggested a marvelous Italian red wine to accompany it- we will be back!
Dinner at few days ago was great. Food and services etc were so good. But last night was totally different restaurant.
Large group in the restaurant?
They were VIP guests?
The servers and the kitchen were very busy?
No quality check, mis-information of the menu, service was very slow, foods were not good / rice was mussy, hot foods was just warm, not hot enough so on.
The food was very good and the drinks were very tasty. I recommend eating outside if the weather permits. Great atmosphere for a romantic dinner.
Empanadas wee delicious as was the fried rice. Dessert were by far the best of the resort.
Very good food for hotel dining. The dishes were creative and tasty.
Recommend dining outside if you can. Great staff and food!
Service was unemotional though efficient; decor is lovely; food quality and selection is very good.
Excelent!! one of the best restaurants we have visit
We ordered several different dishes but the hamachi tiradito and the fried rice were the best. The crab guacamole left much to be desired. Both the crab and the avocado are best on their own.
We ended the meal with a deconstructed lemon pie... DELICIOUS!
We loved our visit to El Puerto at the Fairmont Mayakoba. The food was wonderful and the service was exceptional. They have a lovely patio area overlooking the lagoon. We will definitely return there on our next trip to Playa!
It is a bit expensive but if you are in the Mayakoba area, its a must! Try the arepitas with pork and the shrimp tacos. To die for! The salmon was also exceptional.
We loved it and wished we would have visited the restaurant more times.
My family dined here multiple times each time during our 3 vacations here over the years and I must say this restaurant is one of my favorites anywhere in the world. The food and service are outstanding. The short ribs and black cod dishes are to die for, and we also enjoyed salmon and their new sushi menu. You cannot find a better cucumber habanero margarita anywhere (even elsewhere on the Fairmont property) and their secret is their hidden bartender, who we got to meet and pay a complement to. You will find the hostess, waiters, and manager all eager to please. I wish I had eaten there all 7 nights of our stay.
The staff was excellent and their menu recommendations were fantastic, though the portions were very small. The view is beautiful and the overall experience was great, though a little pricey.