Made a reservation for my parents first visit to Scottsdale and we showed up to the restaurant and it was closed. A sign was on the door apologizing for the inconvenience. I think is courtesy phone call would have been nice. I made the reservation almost 2 weeks in advance. They should update their availability on OpenTable or at least call people to let them know.
Made a reservation, and drove to Eddie House only to find they were closed.
We made a 6:30 PM reservation for dinner. We were able to get seated right away. Waiter, Jack very good, bartender excellent. Wife ordered chicken, absolutely great. I had a taste(or two) and it was great.
I started with the clam chowder, very, very good. A bit pricey but very good.
I had East meets West fish dinner and was also a wonderful pairing. We both had great meals .
We decided to have coffee and a dessert. Coffee fresh and very good. Bread pudding was warm to mildly hot and wonderful. Good thing we ordered the coffee because of a problem in the kitchen we wait about a 1/2 hour for dessert to be served.
Service after dinner seemed to slow down. Not sure why as their were several available tables, but a very full bar area. We are never in a hurry but if you had additional plans for the evening you might want to adjust your dinner reservation time.
Staff was wonderful. They seemed to be busy but wonderful to talk with, order, etc. We will return on our next visit to Old Town.
Dined with Eddie once again for my wife's birthday. As always everything was delicious. Love chef Eddy!
Enjoyed the food very much! Even though they were short on wait staff, the Manager did a great job of keeping everyone happy. She worked hard and we appreciated the efforts she made during a tough evening.
Slow service, below average food, they must of had a real bad night.
A very family run and family friendly restaurant.
Been going to Eddies for about 7 years and always enjoyed the food and service. Our expereince this time could not have been worse. We received the worst service we have ever experienced anywhere. The server was completely incompentent, and the manager was rude, condescending and insulting . When we informed the manager that the salmon was undercooked, we were bluntly told, this is the way we serve it. The bill was not broken down as we had asked when we first sat down. We were brought food we didn't order and charged on the bill for it. By this time we were so fed up with the horrible service all around, we paid the bill and left, never to return or recommend. Obviously this is common, as the restaurant was virtually empty on a Saturday nite, and we heard other tables complaining too.
Very thankful that Eddie's House offers a Passover menu so that we could celebrate while on vacation. However, they didn't plan very well from a staffing perspective - - the waitstaff needed to have about 3 more people. We were seated at 6:30 and only rec'd water in the 1st 45min we were there. We then were served the second course before the first... Very disorganized.
Wow - what a disappointment. We usually like Eddie's but we definitely hit them on an off night. The restaurant was brutally hot, not crowded (probably because there was no AC) and the kitchen was pathetically slow! We waited way too long for our food and once it got to us it was cold. Our poor waiter tried his best but the kitchen just wouldn't cooperate. I don't think we'll g back which is disappointing because we can walk to it!