Disappointed by the slow service - over 20 minutes between appetizers & entrees and we waited another 15 minutes after dinner plates were cleared for the check. The decor in the dining room felt dated. Also, the room is quite loud. The strolling guitarist felt awkward and only added to the volume. Then again, we might not have noticed the decor & the musician if we hadn’t been waiting so long...
Nice wine list.
Appetizers of crab cocktail & onion soup were good. Steaks were delicious and the side dishes of creamed corn and truffle fries were quite good. Portions are generous and perfect to share. The food plus 4 glasses of wine & tip was $250 for the two of us.
We retired to the bar for a cocktail after dinner. EXCELLENT selection of whiskey and very nice service. The atmosphere in the bar was much quieter & fat more appealing.
For my money, I would rather dine in the bar or choose another steakhouse for the full service dining room experience.
With so many restaurants in the area to choose from, it’s hard for one to truly stand out, but Eddie Merlot’s absolutely did! We were extremely impressed with our meal from appetizer to the dessert and coffee. We both ordered fish and it was the freshest I have eaten in this area at even some of the priciest, high end restaurants. The service was also excellent. Our server was personable and very attentive. This is a DEFINITE repeat!!
Date night for me and my Wife. It was great a little nosy next to the kitchen but it was a great time and great food and wine.
Thank you for having us.
The Wine and food never disappoint. The Staff are smart, extremely helpful, but not hovering. The live music makes the entire ambiance impeccably comfortable and elegant.
If you go here get the appetizers and salads but skip the main courses they are generally poor to fair.
Went here for Valentine’s Day, service was great. The food on the other hand was decent at best. The steak was not worth the money and the salmon was dry.
Excellent food as always. Although even fir valentines , the food took a long time. About 30 minutes between appetizer being gone and dinner arrived.
We love this resturant!! Great food, great staff!!!
The steak and all of the food was excellent and only surpassed by the service from our waitress. She was attentive when we needed attention and let us alone to enjoy the evening.
We had to wait 20 minutes for our reservation. Hostess was rude. The manager finally helped.
Exceptional. The only slow down was the bus crew was overwhelmed and didn't keep ice water filled, and dessert took a bit to get delivered. Everything else was very well executed.
Food and service great but prices too high
Great steak and very good service
all of our meals were not prepared as ordered-- the three meat dishes were under cooked and one was then returned and returned too well done. Our server disappeared after the order was placed. we had to ask another server to help deal with the meals that were sent back. while the issues of the orders were the kitchens fault our original server never apologized or took responsibility for his lack of service and followup. The manager was very helpful and apologetic. I was very pleased with his quick response and how he handled a very unfortunate kitchen situation and very poor service which shouldn't happen at any restaurant especially one charging the prices this one does .
Fantastic steaks. Great waiter.. Govert.
Beautiful environment. First time we have been there...won't be our last!
Service started out excellent and as the restaurant busy it got worse and we felt neglected. The point of two servers is to ensure this doesn’t happen however we never even met the second server.
Food was excellent
Ambiance was great
Overall, great experience.
Service was outstanding! Not cheap, but a great dining experience!
The service and the food was outstanding. Our family celebrated a special occasion and it was all of that! The menu is large and diverse. We did not go wrong with any of our selections.
We thoroughly enjoyed the Chateaubriand for 2 by the fireplace.
We made reservations to celebrate our Wedding Anniversary on 2/2/18. We had requested (and it occurred) a table by the Fireplace near the Bar area and the ambiance for the evening was perfect for us. I had lamb chops and my wife had the filet - drinks were great as usual and the food and service were terrific. With all of the restaurants available in the Naperville area this one is our favorite and this visit confirmed our preference.