This restaurant was Simply Amazing! Best date night ever!
Great food, service wasn’t as good as normal
This was our second time at the Lincolnshire location and the service both times was fantastic! The calamari appetizer was not the best as there was a lot of breading and not the best flavor, next time we will stick up the tuna tartare! Everything else was fabulous. The Yellowfin Tuna and the Sea Bass were great and good size, nice salad, tasty Brussels sprouts and best part was the free birthday(Hubby's b-day) creme brûlée! We were stuffed but wanted to lick the bowl!
We are a frequent diner here. Always a great go-to spot for us.
This is becoming my favorite place to go for a very relaxing and romantic evening. The food is excellent the service is outstanding and the Ambiance is elegant. I would highly recommend this place based on all of the above.
Food was okay and was not served warm enough. It was Valentines Day but the dinner took over two and one half hours. Not enough attention from the server though she was nice when she did check in. An okay experience that might make for a nice dinner out on a non- holiday. Average value for the food. Too many better steakhouse options given the hour drive.
Excellent food and waitress.
We had a very nice Valentines Day dinner at Eddie Merlot’s, the service and food was great!
Made online reservations for Valentines day and had to wait an additional 30 minutes which fine I understand it was a busy night. The waiter was terrible. brought our meal along with bread and drinks all at the same time. then after ordering the pound of king crab legs he brought out a ball of unmelted butter thinking that was ok. the problem was they were way over booked with not enough help. very disappointing. The manager did take my crab off the bill.
I have never complained or written a bad review. Ever! But tonight was a disaster. Waitress was aloof and couldn’t handle the few tables she was caring for. Bus staff never cleared our table and never watered our glasses. We ordered appetizers and main course selection all together to help make the waitresses life easier and they brought all the food out at the same time. Not what we intended. Asked for more bread, never came. Asked for them to clear our table, never happened. Finally we got up n walked to the front in order to just pay and end this madness. Sorry guys but you need some training in food service and multi tasking. Won’t be coming back and that’s a good thing!
Very slow service. Took 50 minutes just to get salads. Food was average at best. Have gone to Merlot’s several times and it has gone down hill each time. Will not go back.
Had a great time. Tim,Miguel, Candance were awesome
My wife and I enjoyed a fabulous meal for Valentine’s Day. Nico, our server was fantastic, we had the ‘Steak Diane’ cooked to perfection with all the important sides. Outstanding.
Dirty Knife at my table setting when I sat down. Higher end restaurants don't make this mistake, but it foreshadowed the bad buss service that was to come.
Sauce for Pork was horrible - just a very strong taste that did not pair well with the porkchops. But the porkchops themselves, along with the garlic mashed potatoes were excellent. The salmon was cooked well but they used the same sauce as the y did for the porkchops and poured it all over the salmon - which made it taste less than desirable - almost ruined the dish. The brussel sprouts had a savory taste with the onions, bacon, etc. - and were very good.
Their desserts looked amazing, but we were stuffed and couldn't even try one.
Overall I give them a C+ at best. The buss boys never filled our glasses with water and they were very slow to remove dirty plates and glasses. Our waitress - Courtney - basically had to do everything by herself and she was simply fantastic. She always made up for the lack in buss service with a smile and warm conversation. They're lucky to have her. We will go back and try dessert as long as Courtney is there to serve us.
Overpriced, steaks not cooked as requested, woody asparagus, Eddie Merlot potatoes were soupy (may be the way they are suppose to be).
Server was great.
We were there to celebrate a birthday and the food was delicious. I loved the presentation of their desserts.
Felt like having a great steak and this is my go to place for that.
We were pleasantly surprised by how good every aspect of our meal and service was. We highly recommend this restaurant.
Love the place - beautiful decor and wonderful atmosphere. Enjoyed sitting by the fire place in comfy chairs. It was my birthday, and while the card was a nice thought, a coupon for a small percentage off or free appetizer on the next visit would have been an inexpensive but nice gesture, especially considering the prices pay there! It’s a good business practice and makes the experience of a special occasion that much more special and memorable.
Great experience I will go back