Eddie Merlot's Prime Aged Beef & Seafood - Lincolnshire
Please note that our lounge is seated on a first-come, first-served basis. We do not take reservations for lounge seating. If you would prefer to sit in the lounge, please include a note in your reservation and we will do our best to accommodate your request upon your arrival.
Love Eddie Merlots. I've been to several of their restaurants, never disappoint!
Arrived a little early for our 7:15 reservation. waited at the bar which was crowded and only had 1 bartender. 25 minutes later she finally took our order. we got seated 30 minutes after our reservation. Our server "Nathan" was not attentative, never checked on us in-between courses, at 1 time we had to go to the hostess table to ask for a fork to eat our main course. No apologies only excuses.
Had to wait 45 minutes for wine! Inexcusable.
Very poor service - There seemed to be a lack of staff - my wife's water glass was never refilled and we had to ask our waiter to refill it - plates were not cleaned / removed from the table in a timely manner and after we talked to the manager, it still took a very long time for our waiter to arrive with the check - The food was good and the manager did remove our drinks, appetizers and desserts from our bill which was well appreciated - Very disappointing
They were slammed the night we were there. Everyone was hustling but the service level was not what it should have been. Needed more servers. Management miscalculation I suspect. Food did not suffer only the service
The food was mediocre..went there because my husband loves steak and they serve a specific Wagyu..expectations were high given the prices, but the service is what disappointed us most. It took 20 minutes to order a drink, asked for water 6 times and asked for bread after our appetizers came. Not sure of the reasoning, but we basically asked to be served for every part of our meal. For a $300+ meal I expect more.
We went there for Valentine’s Day dinner. The restaurant was obviously crowded that night, but it not seem like there were the appropriate staff to handle all the people. It took us quite a long time to get our food served to us. We both had steaks and they were OK, but not great. We also ordered the creamed spinach as a side, which I did not think tasted good at all. The crab and avocado appetizer was tasty, but the oysters on the half shell were bland and tasteless. They had also already ran out of several items by the time we had dinner there at around 7:30 PM. None of the main courses comes with sides, so all have to be ordered separately. The overall bill was expensive and we only had one glass of wine each. We did not order any desserts. We actually had some gift certificates that we used to pay for the bill, otherwise, it would’ve been $240 plus tip. For that price, there are much better steak restaurants to go to in the area. We probably will not go back again.
This place was not for me. I sat at the bar (that wasn’t very full) for 8 min before even getting my drink order in, because the bar tender was focused on the regulars. The carpeting was snagged like crazy, the columns were chipped. The server was a very sweet man who was busting his butt, and I appreciate that, but it didn’t seem like he was getting much assistance for the bussers. I had one glass of water because no one ever filled it, we never received our soup, drinks went dry most of the dinner.
The surrounding patrons were terrible and snobby and were so rude to the staff. This just wasn’t a place that I would ever pay that much money for again.
Wonderful food and Wait Staff. Only negative was the long length of time to get food. Will definitely return!
Everything was excellent. It is a favored site with consistent service and food quality. My wife and I both enjoy this as one of our best consistent class dinning facilities.
The filet was cooked perfect, medium rare, and the accompaniments were excellent as well. The dirty martinis were also fabulous. It was a great night overall, I highly recommend, and look forward to going back.
Valet service was excellent and courteous
Hostess at the door is continually rude
Atmosphere was great
Waiter was great
Food took way too long to serve
Food was great
Enjed the environment and setting. For the price I expected a exceptional steak, but that was not the case. Ordered a 10oz. filet medium well, but was dry and cooked entirely brown throughout. Service was ok, but had far too long of a wait in between. Not the worst but for the price-point I would not recommend
One of our favorite places! However, horrible service tonight!! Never even got bread! Took 20 minutes for a server to approach our table! Very disappointing Valentine’s Day dinner!
I dined at your restaurant on Valentines Day dinner. Your restaurant was highly recommended by my business associate and that's why we had dinner there on Valentines Day.
We were extremely displeased with the poor service, the waiter came by to our table on four occasions and apologized for the delay in our drinks.
It took one hour and ten mins for bread.
The dinner finally arrived after one and half hours.
This restaurant should have been more prepared for this large crowd.
Extremely disappointed with this restaurant.
Yummy every bite!
Service waiter Nico was bad, didn't want to be working. We felt ignored probably due to not ordering expensive drinks or appetizers. We asked for a manager but were ignored.
Very pleased with service and food. Our steaks were delicious excellent!
We have gone there many times. Music was too loud in bar most times. This time sat in dining room. All good except 1 steak cooked incorrectly. By time it came back out my husband was finished. Disappointing experience. They did compensate the bill.
food is good. service was better by far than that on new years eve but still lacking. had to ask twice for bread. several times there were no servers in the area when we needed something. it seems as if there is not enough staff--same as on new years.
Candace was able to facilitate a fireplace table for us which added to our experience… Service was a little slow and erratic but overall not a problem and manager Luis Oliveria stop by the table twice to make sure everything was going well!
It was a lovely evening out!
We had a delightful evening at Eddie Merlot's in Lincolnshire. The food was superb. What made the experience so enjoyable, was our waiter, Chelsea. She was knowledgeable of both the food and wine, was warmly very attentive, very prompt with our food and fun to talk to. I strongly recommend Eddie Merlot's and for a great experience - be sure to ask for Chelsea!
Thanks for the wonderful experience! The staff was simply fantastic.
I had a wonderful birthday dinner at Keddie Merlot's last week. We sat in the comfortable beautiful lounge and our tub chairs were very comfortable and kept us relaxed. Our server, Steven A, was very professional and polite. He made sure that our meal was served in a timely manner and was unobtrusive. The food that we ordered was exceptionally delicious. I especially liked the new Filet Mignon Chili, a new menu item. A lovely birthday dessert with two spoons was served. It consisted of a chocolate covered strawberry, an exceptionally delicious Chocolate Mousse, and a yummy brownie. The dessert was just enough to satisfy our sweet tooth. We were pleasantly greeted when we entered by the caring hostess, Candice, who also thanked us and wished us a great weekend as we left. Even the Valet, who we didn't use, thanked us and wished me a happy birthday.
Perfect evening out at one of our go-to spots when comfort is needed. Although no one knew what we had been going through, they all took good care of us!
Not the first time at this restaurant. Always seated at my rez time. Depending on which room you are seated, can be very noisy! Tables are too close together. All in all; food and service are excellent and will go back again,
Great food! And Kevin is the best valet driver ever!!
Food good service not so good
Insisted we ordered desert it was a bday brought out something on the house and charged for the vanilla ice cream $7 ate the ice cream left the other
Shame on them 4 shrimp 21.95
Brandee server was not so good not really happy with the whole thing
The overall experience is not worth the price. Our server was very nice but assigned too many tables. His colleagues did pitch in. The food was good, not excellent. Not a great value.
Excellent food, service and atmosphere. Great place to celebrate a special occasion.
Antonio is an amazing server, very attentive and made sure our night was amazing. Food was fantastic as always.
Went to sample some of the seasonal comfort food. Truly enjoyed the beef short rib stroganoff. Very flavorful and perfect for a cold winters night. For a starter we went with the Crab cake. By far the best crab cake that I have had in many years. This was driven that by far, the #1 ingredient was crab.
Layer outstanding service from Steve, our waitperson and it made for a memorable evening.
Very nice birthday dinner for my wife. Everything was perfect. Service was excellent and so was the food and drinks. Only regret is that they no longer have the lamb. We had a poor experience last Valentine's day, where they overbooked. This more than made up for it.
Had another great meal. The best oysters in town. And, the M16 Ribeye never fails to disappoint. Just wish it wasn't so noisy. But, given the great food, I accept the acoustics.
Solid experience as usual. Good food and wonderful service.
Great dinner in Eddie Merlot's lounge. I had Bouillabaisse and my wife had Chilean Sea Bass. Both excellent.
We had a wonderful meal to celebrate my birthday. They make you feel special on a special occasion-card and complimentary dessert. The steaks are consistently excellent in quality, taste and temperature. We love the selection of appetizers in the lounge and the options for sides!
We always feel at home at Eddie's. The bar area is so inviting and comfortable. Service is always impeccable and food delicious. I love the bison filet and my husband love the salmon! Truffle fries are a must as well as the crab and avocado salad. Thank you Eddies for always making sure our evenings are enjoyable!