East Side Mario's- Waterloo

4.5
71 Reviews
CAN$30 and under
Italian
East Side Mario's Waterloo is a franchise of a famous Canadian casual dining restaurant chain. The restaurant aims to recreate the experience a customer may have at a restaurant located at the Mulberry Street in Lower Manhattan and claims to provide customers with authentic Italian-American cuisine at reasonable prices.

From soups and salads to everyday value meals that include a variety of pastas and pizzas, East Side Mario's Waterloo offers a diverse choice to its customers. For children 12 and under, the restaurant offers special meals named Mini Marios. On purchasing a Mini Mario, kids get an activity book, crayons, and a custom toy. In addition to the standard menu, there are a number of deals offered by East Side Mario's Waterloo as well. So, if you're ready have a little taste of Italy, you should reserve a table right away and enjoy good food at a great price.
What 71 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.3
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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e
efair
1 review
Dined on March 26, 2021
Overall5food4service5ambience4

The device at East Sides is always amazing! They’re really good at checking up on you and bringing you things (like bread!) without feeling like you’re smothered. Food is also such a classic, and you definitely have to try the Stone Fruit Sangria!

OT
OpenTable Diner
1 review
Dined on March 22, 2021
Overall5food5service5ambience4

Sabina was a very attentive and friendly waitress! Great food, value and service!!

HH
HollyH
1 review
Dined on March 19, 2021
Overall5food5service5ambience5

Was amazing food and service! Made sure to let the manager and staff know! Just love this location!

JR
JenR
1 review
Dined on March 19, 2021
Overall3food5service2ambience4

The food was fantastic but there was only 1 server for everyone so it was slow for eating in. It was nice to be back though after not eating here for a year due to the pandemic. Hoping we get to come more often in the future

OT
OpenTable Diner
1 review
Dined on March 18, 2021
Overall5food4service5ambience4

Geeat service and great food

MW
MichaelW
1 review
Dined on March 18, 2021
Overall5food5service5ambience5

It was so nice to be out once again. The food was great, and the service was fantastic!

b
blynn
Toronto
1 review
Dined on March 18, 2021
Overall4food4service4ambience4

service was great....we were welcomed by a very professional greeter and seated in a very mannerly fashion...restaurant was following covid recommendations to a t....food was great and our server was very accomodating...thank you east side marios waterloo location!

TK
vipTiffanyK
Toronto
2 reviews
Dined on March 17, 2021
Overall5food5service5ambience5

Waitress was amazing, great service. food was hot well portioned.

NB
NicoletaB
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

They almost canceled our reservation within 30 minute of our reservation but after we got that resolved, everything was fabulous. Our waiter Dan was outstanding.

PR
PaulR
Toronto
4 reviews
Dined on March 13, 2021
Overall4food4service4ambience2

We had a booth - the bench seats were fixed so couldn't be moved back, and they were much too close to the table on both sides to sit comfortably.

OT
OpenTable Diner
1 review
Dined on March 12, 2021
Overall5food5service5ambience5

We were there for our son’s 16th birthday.
Our server was absolutely fantastic! He was extremely attentive, personable, and made us feel very welcome. We were very impressed by his great service (he was right there with any refills needed), and the main course came nice and hot with great timing.
Kudos to our server, the pleasant greeter at the front desk, and the cooks! Well done. We will be back for sure!

DH
DorothyH
Toronto
2 reviews
Dined on March 12, 2021
Overall3food1service4ambience2

The server was great. The food was terrible. For what is charged the food quality should have been
Much better. Will not teturn

BW
BryanW
1 review
Dined on March 9, 2021
Overall5food5service5ambience5

Our first dinner out since the stay-at-home order ended and it was amazing! This is customer service at it's finest and the food was delicious. A memorable occasion for sure.

A
Ashley
Toronto
3 reviews
Dined on March 6, 2021
Overall4food3service4ambience4

Good food and fair pricing

East Side Mario's- Waterloo
Responded on March 9, 2021

Thanks Ashley!

Report
S
Shadow82003
Toronto
4 reviews
Dined on February 28, 2021
Overall5food5service5ambience5

Delicious, as always. It is such a good thing to be able to dine in at a restaurant.

BD
BridgetD
Toronto
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

Reservation went nice and smooth.
Matt got us seated and our server was with us in just a few minutes.
Double bacon carbonara was substituted with penne noodles with no problems and was delicious.
My boyfriend had the hells kitchen chicken dish for the first time and enjoyed it.

A
Amanda
1 review
Dined on February 26, 2021
Overall4food5service4ambience5

Our reservation was for 6:30 but we didn’t get seated until a little over 7. Unfortunately when people before you stay over their time limit, it pushes back reservations for the entire night. Be respectful and mindful to others and don’t overstay your visit!

The owner/manager (I presume) let us know she’d be covering an appetizer for us due to us waiting so long. That was really nice! Our server was great, super attentive and cheery. Never once had to ask for more bread or anything as he was always two steps ahead of us. Food was great.

Overall everything was super good, just keep in mind that they don’t push people out the door if their “time is up”, so if people decide to sit for a long time, your reservation could be pushed back. Luckily we had nowhere to be, but notable if you’re on a time crunch.

MM
MarleneM
1 review
Dined on February 22, 2021
Overall5food4service5ambience5

Delicious generous meals! Energetic, friendly and helpful service!

SH
ShelleyH
Toronto
1 review
Dined on February 21, 2021
Overall5food5service5ambience5

We went to East Side Marios on Sunday Feb 20th for a 5:30 reservation. The service was so great. Our server paid so much attention to us. We were socially distanced from all other patrons very well. The floor was clearly marked and we felt very safe. It was the first time in such a long time that we dined out.

The food was fresh and hot. Lots of bread and salad. We will most definitely return!

OT
OpenTable Diner
1 review
Dined on February 18, 2021
Overall5food5service5ambience5

Chose a good time to go. Really quiet and great service.

TK
TiffanyK
Toronto
3 reviews
Dined on December 20, 2020
Overall5food5service5ambience5

great covid procedures, waitress was amazing. was worried restaurant would be angry we had our kids with us but it didn't seem to make a difference which was nice

JA
JoshA
1 review
Dined on December 15, 2020
Overall5food5service5ambience5

ESM never disappoints! My wife had a surprise 18th birthday party here 10 years ago and it was instrumental in us getting together. 10 years later we are married with 2 beautiful boys. Thank you for letting us celebrate 10 years of love!

EM
EmilyM
Toronto
3 reviews
Dined on December 14, 2020
Overall5food5service5ambience5

The restaurant was very clean and following all of the covid protocols. The food was also great and came quick!

KZ
KatrinaZ
1 review
Dined on December 12, 2020
Overall5food5service5ambience5

Favourite restaurant by far! Keep up the good work!

JF
JaneF
Toronto
2 reviews
Dined on December 10, 2020
Overall5food5service5ambience3

Very accommodating as we were running late. Amazing service and tasty food. Didn't feel rushed at all. 100% Covid compliant

CL
CindyL
Toronto
1 review
Dined on December 7, 2020
Overall4food4service5ambience5

Quick service and good food. This is a renovated, bright place for a family dinner. We had a great server - Dan.

BD
BridgetD
Toronto
2 reviews
Dined on December 5, 2020
Overall5food5service5ambience5

Proper social distancing and masks being worn.
Good was out quick, delicious as always and our waitress was amazing.

DS
DanielS
1 review
Dined on December 4, 2020
Overall4food4service5ambience2

Fantastic service. I haven't had service that good in a LONG time. Well done. Dan did a fantastic job and deserves to be treated like a valuable server.

F
jenniferF
1 review
Dined on December 3, 2020
Overall5food5service5ambience5

The host was very friendly and the wait staff came by many times to make sure we had everything we needed. Had a really great time.

w
winnerwinnerchickendinner
Toronto
1 review
Dined on November 30, 2020
Overall5food5service5ambience5

We love eating at Waterloo East Side Marios and look forward to coming! Dan was an amazing server, looking after all our needs and requests!
Thanks for another great dinner ESM!

KT
KenT
1 review
Dined on November 24, 2020
Overall5food4service5ambience4

The food and atmosphere were great. Saddened for what the Orange Zone means for your business.

T
Tish
1 review
Dined on November 14, 2020
Overall5food5service5ambience5

Well spaced out. Friendly staff and food was great.

OT
OpenTable Diner
Toronto
1 review
Dined on November 14, 2020
Overall5food4service5ambience5

Birthday for my daughter

MN
MariN
1 review
Dined on November 14, 2020
Overall4food5service4ambience4

Food was excellent!
Downside ---my granddaughter wanted dessert but she has peanut allergies and there was nothing there for her to choose from. The server did, however bring her a couple of tiny gelato cones.

CS
CourtneyS
Toronto
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

Our waitress was absolutely amazing, my partner is hard of hearing in one ear and mentioned it once to her and the waitress made sure to come on that side the rest of the meal. The food was amazing and just overall the staff was so accommodating

S
Samanthaw87
Las Vegas
2 reviews
Dined on November 7, 2020
Overall4food4service4ambience3

Great service, place is dated, my pasta alfredo was pretty bland. Overall the service was excellent , mixed drinks were great, happy waitress and alwyas replenished salad and bread! The protocols for covid were followed , felt safe.

SK
vipSandraK
Orlando
12 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

Great service and good

TK
TanyaK
1 review
Dined on November 7, 2020
Overall3food2service4ambience4

Chicken parmesan was way over cooked black around the outside for both of our dinners

LC
LynneC
Toronto
6 reviews
Dined on October 31, 2020
Overall3food2service5ambience2

The food here has definitely gone down hill since the last time we were there. The portions are now half the size they used to be, so thank goodness for plenty garlic bread and salad. Pretty expensive now for what it is. I must say though, our waitress was very good, so mo complaints about the service. Don't think I will be going back anytime soon

OT
OpenTable Diner
Toronto
1 review
Dined on October 22, 2020
Overall5food5service5ambience5

Waiter and food were awesome!

FAQs

East Side Mario's- Waterloo does offer delivery in partnership with Skip The Dishes. East Side Mario's- Waterloo also offers takeout which you can order by calling the restaurant at (519) 886-8388.

East Side Mario's- Waterloo is rated 4.5 stars by 71 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.