East Side Mario's- Waterloo

4.5
149 Reviews
CAN$30 and under
Italian
East Side Mario's Waterloo is a franchise of a famous Canadian casual dining restaurant chain. The restaurant aims to recreate the experience a customer may have at a restaurant located at the Mulberry Street in Lower Manhattan and claims to provide customers with authentic Italian-American cuisine at reasonable prices.

From soups and salads to everyday value meals that include a variety of pastas and pizzas, East Side Mario's Waterloo offers a diverse choice to its customers. For children 10 and under, the restaurant offers special meals named Mini Marios. On purchasing a Mini Mario, kids get an activity book, crayons, and a custom toy. In addition to the standard menu, there are a number of deals offered by East Side Mario's Waterloo as well. So, if you're ready have a little taste of Italy, you should reserve a table right away and enjoy good food at a great price.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 149 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.2
ambience
4.3
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall4food5service5ambience4

Everything was wonderful however sitting by the door in these colder temperatures make it pretty chilly to have a few drinks with friends!!

BA
BAFC
Toronto
5 reviews
Dined on November 13, 2021
Overall5food4service5ambience4

Server was fantastic! Only negative, Waited a very long time for food to arrive but it was delicious.

PD
PD1111111111111111112222
1 review
Dined on November 12, 2021
Overall3food5service1ambience3

Servers was poor. Food was as usual good. Need to improve customer service.

PP
PaulP
1 review
Dined on November 5, 2021
Overall5food5service5ambience4

We were seated promptly after our COVID status checked. Our server, Jess served us promptly but did not rush us at all. She brought us extra bread and take away boxes. Portions were good sized.

OT
OpenTable Diner
1 review
Dined on October 30, 2021
Overall4food5service4ambience4

Just getting out the first time since Covid hit. Was very very loud full of students but was still a decent experience as always

KS
KaySchwartz
Toronto
1 review
Dined on October 29, 2021
Overall4food4service2ambience3

Covid precautions were good except for our waitress who had her nose hanging out the whole time. She spoke with her manager at one point - I don't know why her manager didn't remind her to wear her mask properly. Anyway, other than that food was as it's always been and we were seated in the bar area which was nice and quiet.

S
Suedean
Toronto
5 reviews
Dined on October 29, 2021
Overall4food4service5ambience4

Service was exceptional.
Disappointed that they were out of a very popular white wine!

s
shirleyt
Toronto
1 review
Dined on October 28, 2021
Overall3food2service4ambience3

Pasta was cold and they were out of 3 items we requested, girl in front was not welcoming, waitress was great.

BD
BlueD
1 review
Dined on October 22, 2021
Overall5food5service5ambience5

Food was delish, had the chicken parm. Huge serving, but the pasta was luke warm but still very good. The salad was good and I got extra hot peppers just like I wanted. Service was excellent, she was attentive without being intrusive. I highly recommend this restaurant.

KM
KimM
1 review
Dined on October 21, 2021
Overall3food3service2ambience2

Reservations were for 6:45. We got our food at 7:15. We had a three year old with us that goes to bed at 8pm. Waitress was lovely. Salad was almost like it use to be. Not much in the bowl though. My Americanata was delicious. Child's sliders were overdone (burnt on one side) and were not eaten. Other adult meals (2 chicken parm) were very small portions and chicken was dry. Will not be returning. Waitress said the backlog was because a big party came in. Very poor managing. I guess we didn't matter :(

DA
vipDaveA
10 reviews
Dined on October 19, 2021
Overall5food5service5ambience4

Great food and service. Somewhat noisy but then it always is.

OT
OpenTable Diner
Toronto
1 review
Dined on October 16, 2021
Overall4food4service5ambience4

Great Service

SK
SKMBK
Toronto
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

We had a very pleasant time last night at Eastside Marios, the food was good the spacing between tables with large and comfortable and our server was fantastic!

CW
ChristineW
Toronto
2 reviews
Dined on October 13, 2021
Overall4food4service5ambience4

Portions of pasta is smaller, which is not bad. Always walk out full

H
Hildeberto
Toronto
2 reviews
Dined on October 8, 2021
Overall4food3service5ambience4

I think prices are a bit high for the quality of the food, but the service is very good.

OT
OpenTable Diner
Toronto
1 review
Dined on October 4, 2021
Overall4food5service5ambience4

Helpful, a bit slow but understandable with the lack of staff,

LE
LovevEastsides
1 review
Dined on October 1, 2021
Overall4food5service5ambience4

The waitress we had was excellent. Best service we have had anywhere!!! I forget her name but she worked the bottom level on Friday evening. I give her 5 ⭐️

JO
JO1234
1 review
Dined on September 29, 2021
Overall4food3service4ambience5

Main concern was that I ordered the Ultimate Italian Grilled Cheese. The grilled outside was on the burnt side and the interior was not melted or hot. The server said it’s a reoccurring complaint about the dish. Otherwise it was a fine experience and place to take kids to eat.

M
vipMark
Las Vegas
24 reviews
Dined on September 26, 2021
Overall5food4service5ambience3

Overall good. service was very good.

OT
OpenTable Diner
Toronto
4 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

A great Saturday family late lunch on a patio! Always enjoy the “all you can eat salads and soup”

PV
PaulV
Toronto
1 review
Dined on September 22, 2021
Overall3food3service3ambience3

They we not timely with the reservations. we waited 15 minutes pas our designated time as did other people and a large number of people gathered at the front making social distancing very difficult

LB
LizB
1 review
Dined on September 22, 2021
Overall3food3service3ambience3

Specifically booked in advance requesting a booth due to sensory issues of one guest, but this was not what was received, and request at location seemed to cause "irritation". Booking also specified birthday. Nothing acknowledged, nothing mentioned.

KY
KarenY
1 review
Dined on September 19, 2021
Overall4food4service5ambience4

My penne noodles could have been cooked a little longer. Our waitress was amazing, so friendly.

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall4food4service4ambience4

Was a great meal . We sat near the entrance so it was a little cold from the door being left open to the patio as well. Overall great value and a tastey meal for everyone in the family.

TC
TrackC
1 review
Dined on September 17, 2021
Overall5food4service5ambience4

The service is excellent: fast, friendly, and attentive. The food is good.
It’s nice to be able to dine outdoors!

KD
KateD
Toronto
3 reviews
Dined on September 14, 2021
Overall4food4service5ambience5

Service was excellent! Server was attentive son loved his pepperoni pizza. BOGO meal offer is great value!

RK
RoulaK
Toronto
1 review
Dined on September 14, 2021
Overall4food4service5ambience3

Amitriciana is fantastic. The server we had was wonderful. She had a great attitude and very customer focused.

S
Sprkee
Toronto
3 reviews
Dined on September 12, 2021
Overall5food4service5ambience4

We decided on a night our supper with friends and made a reservation and had to change table because of cool wind blowing down on us , but changed easily and had a better table ! Server was great and made us feel very welcomed and serviced us very well ! Having good food and great service will always get us to come back ! Love the all you can eat soup or salad every time !

OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall4food5service5ambience5

Don’t go here for a special occasion!! Nothing was done or given to my daughter for her birthday. They didn’t even put whip cream or something special on her ice cream. Disappointed for sure. Other then that food and service was awesome!!!

OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Our visit was to celebrate my Birthday with my family . I live in Burlington but my son is in his first year at Wilfred Laurier so we had dinner in Waterloo.

Our experience was amazing . Our waitress was very friendly and welcoming. Service was quick and food was DELICIOUS.

It was a great experience.

PA
PAHA
Toronto
11 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

Waitress was terrific and very attentive. Glad she was vaccinated

N
Nancy
Toronto
3 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

We had a great meal at East Side Mario's. The waitress was very friendly and hardworking.

FK
FrankK
Toronto
2 reviews
Dined on September 3, 2021
Overall5food4service5ambience2

perfect server, especially with the kids
-------------------------------------

m
mona
New York Area
2 reviews
Dined on September 2, 2021
Overall4food3service5ambience5

Great place. Lovely covered outdoor dining. But not a lot of gluten free options for lunch. As always the garden salad was excellent. Unfortunately the gluten free pizza had a very tough, very thin crust.

S
Srikanth
Toronto
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

Our server was prompt, friendly and amazing. Food was great

NM
NouM
Toronto
1 review
Dined on August 29, 2021
Overall5food4service5ambience4

Good food as you would expect and reasonably priced. Staff is super friendly and atmosphere is pleasant. Definitely would go back to this location.

C
Clarkster
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

We always have fantastic service at this restaurant and never leave hungry! Thanks ESM :)

T
Timb
1 review
Dined on August 25, 2021
Overall4food4service4ambience4

Nothing else to say really it was good server was good food was fast, we were all very happy

c
captnjack
Toronto
1 review
Dined on August 22, 2021
Overall4food4service5ambience5

Some portions of the food were cold when brought out, but the quantity and quality was great.
Try to avoid the really busy times, especially during the pandemic.

c
care
1 review
Dined on August 21, 2021
Overall4food4service4ambience4

its a little too noisy food was great service was great

FAQs

East Side Mario's- Waterloo does offer delivery in partnership with Skip The Dishes. East Side Mario's- Waterloo also offers takeout which you can order by calling the restaurant at (519) 886-8388.

East Side Mario's- Waterloo is rated 4.5 stars by 149 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.