East Side Mario's - Saint John

Great place to eat we are in ESM at least 2 times per month. Love it every time.

It was my daughters birthday and it her fav restaurant

Great service from our waiter. Food was very quick and perfect. We were always checked on and made sure we had what we wanted and were comfortable.

They couldn’t find our reservation and it was sad because last year they had it nicely set up for our grandchildrens birthday. This time it was a scramble to get us a table. I’ve never had this happened before but the server was so inattentive. We had two, two year olds and it took her 30 minutes to come back after we finished our meals. We were waiting for dessert to celebrate their birthdays or else would have stood up and got bill. We were there for almost two hours and really only waited 15 minutes for food. So lots of waiting with impatient two year olds. Uggghhh

Service was the worse we have ever experience. Was ignored, didn't know who our server was until we went an asked our host to find them. talked to the manager and was given a few free appetizers but no apology from our server

Great food, great service! Had a great time! Thank you!

We loved eating on the patio- no one else was outside.
Kids had a fun time.
It was beautiful and relaxing.

It was definitely good but the salad was very soggy. When I asked for a new salad they brought me one with fresh lettuce but didnt have enough dressing that it was dry. But overall it was good and I'll be back for sure.

East side Marios continues to be one of my most favourite places to eat. Also a great place to bring family friends and other guests. Food is always good. Service is outstanding. The atmosphere is welcoming. Overall just a great price to go out and have good quality time.

Our waiter was new is and did such a great job, very friendly. My only issue is that my raspberry blush tasted like water and pretty sure there was no alcohol in it. Food was great.

Service was great!! Food could’ve been a little better.. great experience overall

Unfortunately, the food was salty (Ordered Chicken parmisan)

We were seated right away but it took our server a bit to come and get our drink order. Overall the food was good but my chicken parm was over cooked. Deep fried too long so the edges were burnt. Bread was fresh out of the over and tasty. My boyfriend enjoyed his Hell's Kitchen chicken but commented that the portions seem to get smaller every time we go. Everyone was super friendly and we'll gladly go back.

The service was good the quality of food poor. It was cold,and pasta was overcooked. I had to resend it back. we were not offered any more salad or home loaf,and we did not want to ask,as it felt as we were intruding. I was disappointed as we were looking forward to this visit,as it was our first time out since the COVID-19. This was also a birthday supper for my wife,who didn't get the good dining experience we have gotten in the past. I normally would recommend East Side Mario's to others,but this was not a good experience.

Awesome food, great service. Had all of the regulations in place. I felt very safe :)

good food. Excellent service. Very quiet. Table was ready when we got there. Convenient location.

Was great, they had all the precautions in place

Despite the health protocols in place, it felt very comfortable and the food was delicious, hot and plentiful.

Busy day! Staff did what they could to keep up

As a gathering of our office team, this was a great way to get together on a social level. We enjoyed the relaxed ambiance of the site, and the food was great. I would suggest adding a few more options for Gluten Free, however, our GF person was able to find, and enjoy, something on the menu, so that added to our great meal.
Thank you to our server, she was friendly and prompt.

Love the food and the service is usually fantastic.

Great service and food. Love this place!

Group of 8, great experience, grand children are for free! Nice surprise !

Great experience Very friendly attentive waitress wish I had gotten her name.!

Our grand daughter turned 2, Tuesday night kids 10 and under eat for $2 and special fun drinks $2. The kids had fun! Lots of other wee ones there so a little loud. But great!

Service wasn’t great

The service could not have been sweeter! But the restaurant was so busy, we waited an hour for our food. Very long for a party with small children. Also, we had a 4:45 reservation but waited in line to get into the restaurant for 15 minutes as the hostess was taking reservations for the long line in front of us. She should have called for those with existing reservations to come in.

Amazing and will definitely go back. This app was a god send for the amount of ppl we had in our party 😊

My wife and i are big fans of East Side Marios in Saint John and have been many times. I normally get the veal or chicken parm as its unreal every time but this time went outside my box. I wasnt as happy with my choice and our waitress picked up on it right away. I was offered a replacement then but i refused as it was ok just not what i hoped it would be. Then 5 minutes later the manager showed at our table and again asked to make it better. I agreed and had him give me a veal parm sandwich to go. As usual it was perfect. My wife and I love to cook and go out in order to take a break for us and service is one thing that brings us back to anywhere we go. Aside from the fantasic food, East Side Marios Sain John has always given us top notch service and made us feel like we were the only ones in the restaraunt!
Thank you! We will be back!

Our server was slow and took a late arrival over our order hence they recieved there food before we did. My food was warmish not hot but tasty. My daughter thought hers wrap was delicious.

The service was awesome!

Excellent food.
Kind if a long wait for our food.
Server was not attentive to our needs.
No cutlery on our table when he brought our salad.

Inattentive servers, dirty washroom, noisy

Manager called and offered a $25 gift card for our trouble.

it was awesome

We went to East Sides for NYE, typically the service is great, not the case on this night. Our order was taken and when it arrived my sons pizza had been made incorrectly, the waitress said it would take only a minute to fix but 1/2 hour later he still didn't have a meal and we were almost finished. We saw multiple pizzas pass our table so clearly his wasn't put in promptly. Being that the error was with the waitress, his meal should have fixed quickly so he could eat with the rest of us. I can see how the restaurant was busy given the day but the error should have been remedied more quickly than it was, in the end he ate a piece of my pizza and had to take his home.

Glad we made reservations since when we arrived the line up was out the door. It was very busy and could be why we had such poor service. We had to request bread and salad even though it was 'all you can eat' we were only served a bowl half full to share with the entire table. Over priced for the quality of food.

They overcharged me by over $100. and tried to not pay me, and tried to blame me for error on the bill. Manager wouldn’t let employee speak to me cause it was her idea to not give me money back. I did get it in the end.

Really good food! Busy on a Saturday evening, but still decent service :)

This restaurant did not register our arrival and so we lost open table points. Food was tasty and waitress was pleasant and did a fine job. Good everyday dubbed by.

It was my 19th birthday! My boyfriend and I went out to eat, and we had an awesome time! The service was awesome and we had a booth, which was nice. The birthday song and free dessert put it over the top!