East Side Mario's - Saint John
As a gathering of our office team, this was a great way to get together on a social level. We enjoyed the relaxed ambiance of the site, and the food was great. I would suggest adding a few more options for Gluten Free, however, our GF person was able to find, and enjoy, something on the menu, so that added to our great meal.
Thank you to our server, she was friendly and prompt.
Love the food and the service is usually fantastic.
Great service and food. Love this place!
Group of 8, great experience, grand children are for free! Nice surprise !
Great experience Very friendly attentive waitress wish I had gotten her name.!
Our grand daughter turned 2, Tuesday night kids 10 and under eat for $2 and special fun drinks $2. The kids had fun! Lots of other wee ones there so a little loud. But great!
Service wasn’t great
The service could not have been sweeter! But the restaurant was so busy, we waited an hour for our food. Very long for a party with small children. Also, we had a 4:45 reservation but waited in line to get into the restaurant for 15 minutes as the hostess was taking reservations for the long line in front of us. She should have called for those with existing reservations to come in.
Amazing and will definitely go back. This app was a god send for the amount of ppl we had in our party 😊
My wife and i are big fans of East Side Marios in Saint John and have been many times. I normally get the veal or chicken parm as its unreal every time but this time went outside my box. I wasnt as happy with my choice and our waitress picked up on it right away. I was offered a replacement then but i refused as it was ok just not what i hoped it would be. Then 5 minutes later the manager showed at our table and again asked to make it better. I agreed and had him give me a veal parm sandwich to go. As usual it was perfect. My wife and I love to cook and go out in order to take a break for us and service is one thing that brings us back to anywhere we go. Aside from the fantasic food, East Side Marios Sain John has always given us top notch service and made us feel like we were the only ones in the restaraunt!
Thank you! We will be back!
Our server was slow and took a late arrival over our order hence they recieved there food before we did. My food was warmish not hot but tasty. My daughter thought hers wrap was delicious.
The service was awesome!
Kind if a long wait for our food.
Server was not attentive to our needs.
No cutlery on our table when he brought our salad.
Inattentive servers, dirty washroom, noisy
Manager called and offered a $25 gift card for our trouble.
it was awesome
We went to East Sides for NYE, typically the service is great, not the case on this night. Our order was taken and when it arrived my sons pizza had been made incorrectly, the waitress said it would take only a minute to fix but 1/2 hour later he still didn't have a meal and we were almost finished. We saw multiple pizzas pass our table so clearly his wasn't put in promptly. Being that the error was with the waitress, his meal should have fixed quickly so he could eat with the rest of us. I can see how the restaurant was busy given the day but the error should have been remedied more quickly than it was, in the end he ate a piece of my pizza and had to take his home.
Glad we made reservations since when we arrived the line up was out the door. It was very busy and could be why we had such poor service. We had to request bread and salad even though it was 'all you can eat' we were only served a bowl half full to share with the entire table. Over priced for the quality of food.
They overcharged me by over $100. and tried to not pay me, and tried to blame me for error on the bill. Manager wouldn’t let employee speak to me cause it was her idea to not give me money back. I did get it in the end.
Really good food! Busy on a Saturday evening, but still decent service :)
This restaurant did not register our arrival and so we lost open table points. Food was tasty and waitress was pleasant and did a fine job. Good everyday dubbed by.
It was my 19th birthday! My boyfriend and I went out to eat, and we had an awesome time! The service was awesome and we had a booth, which was nice. The birthday song and free dessert put it over the top!
Food was great. Service was NOT what it should be. No offer for refills of pop, salad or check ins to see how things were.
Out of 4 of us that dined there, I was the only one not happy with my meal, the reason for rating the food a poor. I have always enjoyed the food at this restaurant but had never ordered the steak before. I asked for medium well, it was a dried up piece of meat which was basically tasteless. I did not complain while there, as the rest of my party were very pleased with their choices and since it was a birthday celebration, I did not want to ruin the evening. I will continue to dine at East Side Mario’s, however, I will never order the steak again and will discourage others from doing so as well.
Service very good. Steven was waiters name. Garlic parmesan wings awesome
Good we spilt water and they made us clean it up which I thought was rude but overall good
Great food, awesome staff!