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East Side Mario’s - Hamilton - Upper James St, Hamilton, ON

East Side Mario’s - Hamilton - Upper James St

3.9 (27)
CAN$30 and under
Italian
1389 Upper James St, Hamilton, ON L9B 1K2

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2 people
7:00 PM
Booked 1 time today

About this restaurant

  • Good for special occasions
  • Kid-friendly
  • Good for groups
At East Side Mario's Hamilton we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario's, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, "Mama Mia!"

Additional information

  • Neighborhood
    Hamilton
  • Parking details
    Public Lot
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine
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What 27 people are saying

East Side Mario’s - Hamilton - Upper James St reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.8Food
  • 4.0Service
  • 3.6Ambience
  • 4.0Value

NoiseModerate

27 Reviews
  1. Kerri

    Toronto / Ontario3 reviews

    2.0

    Dined on June 14, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Food is not as good as it used to be and no one can tell you what is in meat ingredients.

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  2. Stef

    Toronto / Ontario1 review

    1.0

    Dined on May 19, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I honestly don't know what's wrong with this place. I guess the manager doesn't know how to run a business. THEY HAVE THE WORST CUSTOMER SERVICE EVER!! I would not advise going to the upper James location. While there, a woman who works there threatened to call the cops on myself and my fiancee for literally no reason. We were having a conversation... Either way, that threat was a HUGE over reaction and certainly not needed. Then when I spoke to the manager on the phone later, he mentioned something about us not giving them a tip... OF COURSE THERE'S NO TIP FOR THAT KIND OF BEHAVIOUR AND LACK OF CUSTOMER SERVICE!! WILL NEVER BE GOING BACK THERE AGAIN... don't wanna go to any east side Mario's anymore... It used to be my favourite restaurant and I've been a regular customer there. But it's seriously gone down hill. I've never experienced such horrible service at any restaurant before!

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  3. OpenTable Diner

    Toronto / Ontario1 review

    3.0

    Dined on February 23, 2020

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Ordered gluten free, got something different, the manager fixed it and gave us the right meal for free. Thanks

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  4. RobB

    Toronto / Ontario3 reviews

    5.0

    Dined on February 15, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Made a reservation for 4 people at 6:30 on a Saturday evening. We walked in a few minutes early and our table was ready. Waitress was fantastic! New employee with a great attitude! We had apps and entries and everything was absolutely perfect. So much food we had to bring some home! Cheers!

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  5. OpenTable Diner

    Toronto / Ontario1 review

    5.0

    Dined on February 14, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Cassandra was a new waitress and was beyond attentive. Brought refills before we were finished our drinks. Plenty of bread. And super kind. Cannot be happier with the service!

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  6. OpenTable Diner

    Toronto / Ontario2 reviews

    5.0

    Dined on December 31, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice New Years Eve dinner! Always enjoy Eastsides!

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  7. AngelaM

    Toronto / Ontario16 reviews

    3.0

    Dined on October 22, 2019

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    When we booked our ladies night out, didn’t know it was kids eat free night so needless to say loud and a bit messy at some tables

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  8. margaretm

    Toronto / Ontario5 reviews

    5.0

    Dined on May 9, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server Julia was excellent 6 out of 5 It’s our favourite place to have dinner . We always enjoy our meal and the service is usually top notch

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  9. HollyKirkAndTori

    Toronto / Ontario1 review

    4.0

    Dined on April 7, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Its better than it used to be there. The new restaurant is nicer and cleaner. Service was great. Waiter was prompt and really nice. Joking around with us and seemed very comfortable with his job. Food was amazing. I had chicken parm. Very large serving. Good value for your money. Would definitely recommend now. Before it was renovated not so much. Keep up with the improvements.

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  10. OpenTable Diner

    Toronto / Ontario1 review

    3.0

    Dined on February 24, 2019

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 1
    Just really slow service The food wasn’t that great

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FAQs

East Side Mario’s - Hamilton - Upper James St does offer delivery in partnership with Uber Eats. East Side Mario’s - Hamilton - Upper James St also offers takeout which you can order by calling the restaurant at (905) 574-3890.

East Side Mario’s - Hamilton - Upper James St is rated 3.9 stars by 27 OpenTable diners.

East Side Mario’s - Hamilton - Upper James St does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. Canada
  3. Toronto / Ontario
  4. Southern Ontario
  5. Hamilton

Make a reservation

2 people
7:00 PM
Booked 1 time today
Google Map for East Side Mario’s - Hamilton - Upper James St

1389 Upper James St, Hamilton, ON L9B 1K2

Additional information

  • Neighborhood
    Hamilton
  • Hours of operation
    Open Daily: 11:00am - 11:00pm
  • Price
    CAN$30 and under
  • Cuisines
    Italian, American, Canadian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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