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East Side Mario’s - Hamilton - Upper James St, Hamilton, ON

East Side Mario’s - Hamilton - Upper James St

3.9
3.9
25 Reviews
CAN$30 and under
Italian
Welcome to East Side Mario’s! We opened East Side Mario’s in 1987 to bring a little taste of Italy to our guests. Our goal was to bring you the hospitality and passion for great food that Italians are known for around the world – and have a little fun doing it. We’ve evolved over the years, but always with a focus on giving you delicious Italian meals at great value. Good times and great Italian meals…that’s East Side Mario’s.

Make a reservation

2 people

7:00 PM


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian

  • Hours of operation

    Open Daily: 11:00am - 11:00pm

  • Phone number

    (905) 574-3890

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Hamilton

  • Parking details

    Public Lot

  • Additional

    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 25 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.9Food
  • 4.1Service
  • 3.6Ambience
  • 4Value

NoiseModerate

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  1. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 23, 2020

    overall3food2service4ambience4
    Ordered gluten free, got something different, the manager fixed it and gave us the right meal for free. Thanks
  2. RB

    RobB

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience4
    Made a reservation for 4 people at 6:30 on a Saturday evening. We walked in a few minutes early and our table was ready. Waitress was fantastic! New employee with a great attitude! We had apps and entries and everything was absolutely perfect. So much food we had to bring some home! Cheers!
  3. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    overall5food5service5ambience4
    Cassandra was a new waitress and was beyond attentive. Brought refills before we were finished our drinks. Plenty of bread. And super kind. Cannot be happier with the service!
  4. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on December 31, 2019

    overall5food5service5ambience5
    Nice New Years Eve dinner! Always enjoy Eastsides!
  5. AM

    AngelaM

    Toronto

    15 reviews

    3.0

    15 reviews

    Dined on October 22, 2019

    overall3food3service3ambience2
    When we booked our ladies night out, didn’t know it was kids eat free night so needless to say loud and a bit messy at some tables
  6. m

    margaretm

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on May 9, 2019

    overall5food5service5ambience4
    Our server Julia was excellent 6 out of 5 It’s our favourite place to have dinner . We always enjoy our meal and the service is usually top notch
  7. HK

    HollyKirkAndTori

    1 review

    4.0

    1 review

    Dined on April 7, 2019

    overall4food4service5ambience3
    Its better than it used to be there. The new restaurant is nicer and cleaner. Service was great. Waiter was prompt and really nice. Joking around with us and seemed very comfortable with his job. Food was amazing. I had chicken parm. Very large serving. Good value for your money. Would definitely recommend now. Before it was renovated not so much. Keep up with the improvements.
  8. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on February 24, 2019

    overall3food2service2ambience1
    Just really slow service The food wasn’t that great
  9. a

    aline71832

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on February 17, 2019

    overall5food5service5ambience5
    Soup salad bread combo is really good. Portions are large.
  10. MO

    MOHAMMEDA

    Aberdeen

    1 review

    1.0

    1 review

    Dined on February 10, 2019

    overall1food1service1ambience1
    It was a very bad experience I have been there for 25 minutes and i left
  11. AC

    AmberC

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on February 8, 2019

    overall3food3service4ambience3
    The booth we sat in was horrible... large (6 seater green) ....family on the other side with kids constantly staring at us ... standing on the booth and leaning over.....and kicking the seat. Booth back was not sturdy at all and was constantly vibrating 😡 will not go back to that location. Food was not very good, not how it was before the renovation unfortunately
  12. JW

    JulieW

    1 review

    4.0

    1 review

    Dined on February 7, 2019

    overall4food5service3ambience5
    There was 6 of us, we went on a Wednesday night, it was quiet, about 30 patrons but the service was slow. My daughters pasta from the pick your own food menu tasted like plastic. There was no trouble in sending back her meal and the replacement did not taste like plastic. The large salads and warm bread are a welcome addition to a delicious meal.
  13. OT

    OpenTable Diner

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on January 17, 2019

    overall5food5service5ambience5
    Amazing experience as usual. Great value and amazing server. This location has been superb since reopening under new ownership. Will be back soon.
  14. JG

    JulieG

    1 review

    4.0

    1 review

    Dined on January 12, 2019

    overall4food4service4ambience3
    We enjoyed our dinner to celebrate my son’s birthday. Reservations were easy to make and we had no issues getting seated right away. There were eight of us and reserved table was waiting for us. Food was hot and tasty, serve was very good and timely. The only thing I did like was the noise. It was hard to hold conversations at a normal tone.
  15. R

    Reservationssucked

    1 review

    3.0

    1 review

    Dined on December 29, 2018

    overall3food3service3ambience2
    We booked our reser action with open table and when we got to the restaurant they didn't have it cause the system was down so that was a huge hassel
  16. T

    Tredster

    1 review

    2.0

    1 review

    Dined on December 28, 2018

    overall2food3service4ambience3
    When we arrived, we were told they don’t pay attention to reservations on open table. We had to wait 1/2 hour for them to put a table together. The food was luke warm at best. Not impressed. These are reasons I had not been to ESM in over three years. It hasn’t changed. Low end everything.
  17. KC

    KayC

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on December 27, 2018

    overall5food4service5ambience4
    Our waitress was awesome and so great with the kids. I’d would definitely want to have her be our server.
  18. VV

    VickiV

    1 review

    1.0

    1 review

    Dined on December 8, 2018

    overall1food3service2ambience4
    This restaurant is not running very well. I had a reservation for noon. Hostess not not ready. Didn’t have the reservation at the front of store. Had to wait. Needed a table for 6. Put us at a table for 8 but didn’t remove the 2 chairs to make it more comfortable for us. The waitress took forever to remove our dirty dishes. The manager was just wondering around. He could have helped. Had children fancy drinks to go. I know it’s not a usual request but the children were getting restless. When we were leaving I noticed that half of these expensive drinks were still in there glasses on the bar. I paid full price for them. This is the second bad experience at this location so I will not be returning. Great place to take children but not for such lousy service
  19. TE

    TonyE

    1 review

    3.0

    1 review

    Dined on October 26, 2018

    overall3food2service4ambience4
    3 adults and a child. We had a good time, althought the only dish that was hot was our childs pizza and the ceasr salad had barely any dressing, we had to ask for more, the second bowl the dressing was on the side. Weird! Thanks for reading
  20. FD

    FrankD

    1 review

    5.0

    1 review

    Dined on October 26, 2018

    overall5food4service5ambience3
    Everything except Caesars salad very little dressing. Dressing was scarce and very dry.
  21. KN

    KateN

    1 review

    3.0

    1 review

    Dined on October 13, 2018

    overall3food1service5ambience5
    Was hoping that the food would have improved since it was renovated. I ordered a chicken club and the bun was stale. The waiter was fantastic.
  22. CC

    CathyC

    1 review

    3.0

    1 review

    Dined on October 8, 2018

    overall3food3service4ambience3
    Everything was fine. It was disappointing not to be able to use my gift card. That is why I chose to go to the restaurant.
  23. D

    Dc12

    1 review

    3.0

    1 review

    Dined on October 4, 2018

    overall3food3service5ambience3
    Unfortunately all of the computer systems were down in there for my reservation for sex was not accessible so they had no idea we were coming and therefore not prepared so we had to wait to be seated and then it was chaos for the bill at the end
  24. VB

    VeraB

    1 review

    4.0

    1 review

    Dined on July 22, 2018

    overall4food4service3ambience4
    I ordered a vegetarian pizza, I received a pepperoni pizza instead. The waitress had to reorder another pizza with the chef. It was satisfactory.
  25. JC

    JonC

    Toronto

    6 reviews

    4.0

    6 reviews

    Dined on July 20, 2018

    overall4food4service3ambience3
    I hope it was just cause all the servers and staff were new after the refit but the service was the worse thing about the experience. Slow and forgot to bring stuff Repeatedly requests for salad and bread refills were slow in coming. Food once it arrived was tasty though.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

East Side Mario’s - Hamilton - Upper James St does offer delivery in partnership with Skip The Dishes and Uber Eats. East Side Mario’s - Hamilton - Upper James St also offers takeout which you can order by calling the restaurant at (905) 574-3890.

East Side Mario’s - Hamilton - Upper James St is rated 3.9 stars by 25 OpenTable diners.

East Side Mario’s - Hamilton - Upper James St does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for East Side Mario’s - Hamilton - Upper James St

1389 Upper James St, Hamilton, ON L9B 1K2

Additional information

  • Neighborhood

    Hamilton

  • Hours of operation

    Open Daily: 11:00am - 11:00pm

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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