East Side Mario's - Barrhaven
Service was not that good, appetisers were late and came out after our meal salads came. Restaurant was not that busy either. Noise level of TV's were very high, almost had to shout to have a conversation. Some of the main courses were over-cooked, the veal parmigiana especially was hard and over cooked
Online reservation was fast and easy.
Our server Brittany was delightful, very friendly, happy and enthusiastic. Thumbs up Brittany!
The manager Chris, was very involved with customer service throughout the time we were there. I spoke with him about the Handicap Parking not being signed yet and he promised to have that taken care of, that with limited parking due to a big dumpster due to ongoing construction, and another restaurant sharing the small parking lot it was a challenging to get close enough to the entry at 6:30 pm.
The Veal Parmesan was very good, the pasta was el dante and the sauce was nice. We had the Buy One, Take One Home Free Offer and the take home Spaghetti and Meat Balls were excellent. The Spicy Sausage Penne sauce was slightly too spicy for my taste, I usually go for spicy, but this was a little 'over the top'.
I will definitely be going again and again.
All was good except there was a glitch in the kitchen and our meal took too long to get served. I expect this problem will be corrected.