We continue coming to this Earl's on Hornby St 'cos somehow the food is always
better prepared. Our lovely miss server was so pleasant, came around checking if
we were needing anything ..... Will dine here again soon!!

We enjoyed the NY cheesecake and chocolate bread pudding.

As always great time at Earl's, last time whoever the manager on the floor was accused us of hitting on waitresses which WE never did, then a girl approaches my table, starts flirting, asked for my number, hung out at our table for few mins (Which we don't mind).

My friend talks to girls behind us at their table after they been chatting with us from distance, he comes to us with the audacity to ask us not to do that again or we will be removed from the restaurant and then accuse us of hitting on the waitresses!!

Absolutely unacceptable, i'm there 2-3 times a week at least and most of staff do recognize me, i don't ever write bad reviews but his accusations are to be taken action for, he comes back high and mighty and throw the card for his higher manager as if he didn't care.

Consistently good

Had a lovely lunch, very good service and excellent food. Service was very good, efficient and appreciated the waiter did a good job without getting overly friendly (which some other restaurants do). Was greeted friendly at the door and when we left were thanked for coming to lunch. My burger was delicious and my companion enjoyed their grilled chicken salad. Would definitely return. Thank you.

The restaurant has a great design, food quality is decent and their staff are nice and hospitable.

Superb customer service experience, excellent food

I left the restaurant. Dining should be about the food and ambience. The music was crazy loud. I could barely
hear the waiter. If I am dining out;
I don't need to feel like I am at a LOUD
disco. I will never go back there!

Food and service were outstanding, I’ll definitely be back . Major kudos to the new management 100 % improvement from a few months back . Well done Earls .

Everything was perfect, from the service to the food, as always. And you carry Macallan scotch, so you get bonus points.

It was my first time not being served by Ashley and while the service was great, her absence proved how much of a difference she makes and why I always request her and only go on Fridays.

Thanks for the great night!

The beer was cold , and amazing!

Loved it! Always love the new food and the white Sangria!

Very good overall. Great Caesar salad, and steaks just perfect. Simple but very good!

Nick is a wonderful server, the staff at this location are amazing & helpful & we always feel safe at this location.

Outstanding steaks again. Always good service. Really like this location

Made a reservation & not only were they late but they wanted to split our table up because they didn’t in fact have one for us.
They also constantly forgot and messed up our drink orders every single time p

Great covid protocol and amazing staff who were extremely helpful. Good food and good atmosphere!

My Favorite Earls in Van city

Loved my server. She was so easy going and kind!

Food is always awesome and we always go on Fridays and request Ashley. She's the best!

I've had two issues during this visit:

- I was seated at 4:47pm but no one came to take the order until 5:02 which made me think I'll miss the happy hour. The waiter said that he will still push it as in happy hour as I was sitting there already for 13 mins with no chance to order. However, the bill showed the full price for our drinks (Raspberry Mojito - happy hour would be $8, we were charged $11).

- Both kinds of drinks that we had (Raspberry Mojito & Aperol Spritz) weren't great. Too sour and I didn't feel the alcohol in them.

Staff are very attentive and friendly. Environment was very 'sports-bar' loud. Great food, but prepare to pay extra for alterations/additions without you being made aware but offered.

Albert was amazing

Food was great good value for money. Service could be a bit faster but overall great experience

Was very good. Came their twice, will come back again.

Always Excellent food and service

Laura did an amazing job! She was considerate and diligent on making sure we got everything we ordered. The food was delicious, however the presentation, absolutely could’ve been better. Overall Good job!

Sievert was wonderful however the vibe for the restaurant and covid safety was set by the attitude of the hostess.
Margaritas are far too sweet but on the second order we were able to request less sugar syrup making a great Monday night drink special. Food was tasty and fast.

all the staff were very polite and helpful, food was great!

Always delicious food. Friendly and attentive staff. Great cocktails. Thankyou.

I didn’t know our waitress’s name but she was nice!!!!! I enjoyed the watermelon slush

Late night snack and beverage.
Great meal

Amazing staff! Kind and friendly!!
And Food was awesome, Glad they have many vegetarian options than other restaurants
Love Earls:)

Always excellent service. Really appreciated splitting the plates when we decidedly to share a couple different meals.

Great restaurant and staff!

Food was not the greatest. My chicken street tacos were extremely soggy and overflowing with cabbage ... fries were quite salty and the Buffalo cauliflower was also quite soggy after not very long.
Server was great!
Did not like how I received an open table email in regards to not making our reservation which in fact we did attend.

Came here for happy hour and was very happy for 2 hours:) Great Sangria and Chicken tacos! Service was very attentive too! Will be back!

The calamari is a great option. Not over seasoned

Brunch happy hour is fantastic! Try the lobster prawn Benedict, delicious! Their Caesar is with the visit.

The food was great, however the overall experience was terrible. Firstly, my roommate has many deathly allergies so the waitress went over the order twice to ensure my roommates safety. She got it correct, but wrong it in incorrectly so my roommate couldn’t eat her meal as their was an unknown sauce on her burger she may react to. The waitress was incredibly annoyed with us for asking to have the problem corrected. We had also ordered the same drinks and food during happy hour, and even questioned to make sure our orders qualified as happy hour prices. Upon receiving the bill, my roommate was socked that her bill was more than twice the amount one was. When questioned politely about it our server was incredibly condescending and rude in explaining that my roommates gluten free bun and vodka cost far more than we were told when ordering. After this another server was sent over, to whom we explained the misunderstanding to, but she just said these things are common knowledge, and that they don’t have to inform customers of uncharges etc., even when asked directly about them. We have since found out that this waitress only works on Saturday’s and our situation was resolved with customer service. I however do not recommend this location on any Saturday, especially if you suffer from sever food allergies. Very disappointed, but willing to give this location a second chance when more friendly and accommodating staff are on shift.