Earls Kitchen + Bar - Southcentre

Commentaires sur le restaurant Earls Kitchen + Bar - Southcentre de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Karen VIP

   Calgary24 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We loved our experience tonight. Busy and noisy, but food was good, and service was excellent.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 4 jours

   Thank you so much for your kind words Karen! We're thrilled to hear you enjoyed your experience with us. While we know it can get a bit busy and noisy at times, we're glad the food and service made up for it. We hope to welcome you back soon for another great experience! Cheers, Taryn Svoboda - Guest Experience Manager
   

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2. I

   Ian

   Calgary2 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Great meal. Nice decor. Noise level was good and easy to converse.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 4 jours

   Thank you for the wonderful review Ian! We're so glad you enjoyed your meal and the decor, and it's great to hear the atmosphere was just right for a relaxing conversation. We hope to have the pleasure of serving you again soon! Cheers, Taryn Svoboda - Guest Experience Manager
   

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3. D

   Daniel

   Calgary1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent menu choices also for vegetarians. Excellent service from wait staff.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 3 jours

   Thank you for the fantastic review! We're so glad you enjoyed our menu options, including the vegetarian choices, and that our wait staff provided excellent service. We can’t wait to welcome you back for another great dining experience! Cheers, Taryn Svoboda - Guest Experience Manager
   

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4. D

   Dawn VIP

   Calgary7 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   We made a reservation for 445 but arrived ar 430. The hostesses seated many off the street clients ahead of us. We finally were seated at 455. Happy hour ended at 5. Hostess didn't provide happy hour menu. Then server said we had 3 minutes. We quickly ordered and the meal was nice but at the end of the meal they said we were too late and charged us full price for all meal and bottle of wine. Very disappointing.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 4 jours

   Thank you for sharing your feedback Dawn. We sincerely apologize for the inconvenience you experienced during your visit. It's important to us that every guest feels valued and receives great service, and we clearly missed the mark in this instance. We understand your frustration with the seating delay and not being provided with the happy hour menu. The situation regarding your meal and the wine charges is certainly not the level of service we strive to provide. We will be addressing this with our team to ensure that we improve in these areas. We hope you'll consider giving us another chance to provide a better experience in the future. Warm regards, Taryn Svoboda - Guest Experience Manager
   

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5. M

   Melody

   Calgary3 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   My daughter and I love this place. It’s always fun with good food and service. Highly recommend.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 5 jours

   Hi Melody, Thank you so much for the kind words! We're thrilled you and your daughter enjoy your visits—can't wait to welcome you back again soon! Juliana Katkic Guest Experience Manager Juliana.katkic@earls.ca
   

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6. F

   Fran

   Calgary16 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Earls, South Centre is a modern and trendy restaurant. The service was excellent, food delivered quickly, delicious lunch and there was no hurry for us to leave.
   

   Earls Kitchen + Bar - SouthcentreA répondu il y a 7 jours

   Thank you so much for the wonderful review Fran! We're so glad you enjoyed your lunch at Earls Southcentre and that our team helped make it a relaxed and enjoyable experience. Great food, quick service, and no rush — that's exactly the vibe we aim for. We hope to welcome you back again soon! Cheers, Taryn Svoboda - Guest Experience Manager
   

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7. C

   Carol

   Calgary9 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Easter brunch wasn’t great. Overcooked eggs. We requested salt and pepper, it was brought after the meal was finished. Asked for another club soda and a coffee…both never arrived. Granted it was super busy but we have experienced better service and food in the past. Disappointing for Earls which is usually super!!
   

   Earls Kitchen + Bar - SouthcentreA répondu le 23 avril 2025

   Thank you for your honest feedback Carol. We're really sorry to hear that your Easter brunch didn’t live up to the high standards you've come to expect from us. It’s disappointing to know the food and service fell short, and we completely understand how frustrating that must have been — especially considering your previous positive experiences with us. We truly appreciate your continued support and hope you’ll give us another chance to provide the kind of experience you know and love. Your comments have been shared with our team so we can make the necessary improvements. Cheers, Taryn Svoboda - Guest Experience Manager
   

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8. J

   John VIP

   Calgary3 commentaires

   3.0

   Y est allé le 19 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   We made a reservation on open table, upon check in we were advised we would have to be out of our booth after 1.45 hours. Appetizers (sushi tacos and lettuce duo) were tasty, the Queen Bee pizza was ok, feel it has been better previously. The Shaft drink unfortunately tasted like water. They were kind enough to take it off our bill and noticed another table that returned theirs also.
   

   Earls Kitchen + Bar - SouthcentreA répondu le 23 avril 2025

   Thank you for taking the time to share your feedback with us John. We're glad to hear you enjoyed the appetizers. That said, we're sorry to hear the Queen Bee pizza and The Shaft cocktail didn’t meet your expectations this time — your comments have been shared with our kitchen and bar teams so we can continue to improve. Regarding the time limit on the booth, we understand how that may have impacted your experience and appreciate your understanding, especially during peak hours when we aim to accommodate all our guests. We hope to have the opportunity to welcome you back for a more seamless visit soon. Cheers, Taryn Svoboda - Guest Experience Manager
   

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9. T

   Tim VIP

   Calgary68 commentaires

   4.0

   Y est allé le 14 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   1,000 points were offered on reservation. Haven’t received anything
   

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10. A

    Allison

    Calgary28 commentaires

    4.0

    Y est allé le 11 avril 2025

    1. Cote globale 4
    2. Nourriture 3
    3. Service 3
    4. Ambiance 4

    I had the garden burger and it was a very thin patty, seemed package, not home made. My son’s cheese burger was very good. $100 for two burgers and three beers. Seemed expensive. Atmosphere is very nice at this location though.
    

    Earls Kitchen + Bar - SouthcentreA répondu le 11 avril 2025

    Thanks for taking the time to share your feedback with us Allison. We're glad to hear your son enjoyed his cheeseburger and that you liked the atmosphere at our location! We’re sorry to hear the Garden Burger didn’t hit the mark for you—we’ll be sure to pass your comments along to our kitchen team for review. We also understand your concerns around pricing and truly aim to deliver great value through the quality of our food, service, and overall experience. We really appreciate the feedback and hope to welcome you back again soon. Cheers, Taryn Svoboda - Guest Experience Manager
    

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