Earls Kitchen + Bar - Robson - Vancouver

4.3
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207 Reviews
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CAN$30 and under
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Contemporary American
Earls Kitchen + Bar is a globally inspired restaurant focused on using the freshest ingredients and making our food and drinks from scratch. We believe in using the best proteins and produce that is locally sourced and thinking consciously about how the product is produced, raised and grown.

Please note that our patio tables cannot be reserved after 12:30 pm,
Sorry for any inconvenience
What 207 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on October 17, 2020
Overall3food2service3ambience4

Earls is one of our favourite dining experiences, we come from out of town to enjoy the food, drinks and atmosphere. This time we were a bit disappointed in the overall experience. I ordered a peppercorn steak which came out very bland, over cooked and the meat was tough. Our server was lovely but she never made it over to quality check our meal so She never had the chance to make it right. We had plans after so there was no time to wait for a new meal anyway. I put down in our reservation that it was my fiancés birthday and there was no special dessert offered or complimentary beverage or even an acknowledgement. The bill with tip was $150 and i wish we tried a different place that night to get a really amazing Vancouver dining experience. Earls hasn’t kept up with the trends and keeps taking off classic dishes that were our favourites - chilli chicken and the Jera chicken curry to be exact. Sadly, I won’t be making plans to revisit earls anytime soon.

OT
OpenTable Diner
Vancouver
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Girls night

A
Anonymous
Vancouver
1 review
Dined on October 9, 2020
Overall4food4service5ambience4

good value, good food, great staff and great downtown location

OT
OpenTable Diner
New York Area
7 reviews
Dined on October 5, 2020
Overall5food5service5ambience5

Consistently good

PM
PizzaMandu
Vancouver
1 review
Dined on October 3, 2020
Overall5food4service5ambience5

Was happy with the service and the drinks. There was a table beside us that was pretty loud but the overall noise of the restaurant was nice. We enjoyed our time here.

c
coffeypots
Vancouver
4 reviews
Dined on October 1, 2020
Overall4food4service3ambience3

it's always good, a good over all standard with friendly service

CH
CathyH
1 review
Dined on September 27, 2020
Overall4food5service5ambience4

Always love a night at Earls, Great food every time and for dessert lovers Earls rules!

NL
NicoleL
1 review
Dined on September 18, 2020
Overall1food1service1ambience2

Service was terrible, it’s like they do whatever they can to no seat customers 30 minutes before happy hour ends. Food was overly salted.

KV
KristinaV
Vancouver
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

Was a little disappointed that happy hour wasn’t happening at 9 but overall we had an amazing time! Service was awesome, food was delicious and out Marilyn Monroe drinks were perfect

Earls Kitchen + Bar - Robson - Vancouver
Responded on September 16, 2020

Hi Kristina! Thank you so much for taking the time to share this amazing 5-star review of Earls Robson! I am so glad that you loved the food and your Marilyn Monroe drinks! See you again soon! - Amber Hensel, Host Leader

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AM
AmparoM
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

I had a great brunch with my friends and the food was delicious.

z
vipzaheed
Vancouver
18 reviews
Dined on September 1, 2020
Overall5food5service5ambience5

Tash was Amazing, great service, good job to the Robson street team!

Earls Kitchen + Bar - Robson - Vancouver
Responded on September 14, 2020

Thank you for your kind words for Natasha and the 5 star review for Earls Robson, we really appreciate it! I've shared your review with Natasha and the rest of the team and you've made her day. Both her and I hope to see you again soon! -Robyn Hensel, Dinner Manager

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OT
vipOpenTable Diner
Vancouver
16 reviews
Dined on August 30, 2020
Overall3food3service5ambience3

Hey!!! So we LOVE Earls!! And we live just down the street at West Hastings so it’s an easy go to for breakfast. Happy hour or dinner!! However this morning was a tad disappointing...

Our sever was PHENOMENAL! Sweet, accommodating and always swung around to give us an update on our order!

Due to covid however we were unable to sit as a complete family therefore we were two tables apart. This created a bit of a conflict when it came to putting the food orders in.

There was a delay which was fine with us ( our two year old fell apart when some of us got our breakfast and she didn’t get hers 🙁) Still we were happy and understanding and it seriously wasn’t an issue; we worked around it!!

What was the issue was the server came out and apologized profusely for the delay and said two full
Breakfasts would be complimentary because of the long wait! SO THOUGHTFUL AND SO KIND!

Then the manager came out and also said the breakfasts would be complimentary along with the added negative comments that it was our servers fault because she put our orders in separate, not realizing we were actually together !!

I’m sorry but that’s poor management skills!! You DO NOT throw your staff under the bus after she worked her butt off to keep us informed as we never complained ONCE about anything she did or the wait ! She deserves the credit, not him! We will continue to frequent Earls but the manager could use a hard fast course in proper etiquette and skills on how to treat his staff!

5 stars for that girls!!!!

NS
NSVan
1 review
Dined on August 24, 2020
Overall1food1service1ambience3

Earls typically has great food & great service! Unfortunately neither at this location.

KP
KathyP
1 review
Dined on August 23, 2020
Overall5food5service5ambience4

Happy hour brunch is outstanding! Great food, great value

Earls Kitchen + Bar - Robson - Vancouver
Responded on August 29, 2020

Hi Kathy! Thank you for taking the time to share this amazing 5-star review of Earls Robson! I'm glad you enjoyed our happy hour brunch! See you again soon! -Amber Hensel, Host Leader

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MH
MehreenH
Vancouver
2 reviews
Dined on August 15, 2020
Overall4food4service4ambience5

Excellent service, good food and value for money.

LB
LiamB
1 review
Dined on August 8, 2020
Overall5food5service4ambience5

It was a good experience overall I would return to this location

l
leonardomnzsz
1 review
Dined on August 7, 2020
Overall5food5service5ambience5

Delicious food, cozy ambience and friendly staff.

RB
RobbB
1 review
Dined on August 4, 2020
Overall5food5service5ambience4

We always feel welcome and are never rushed. All areas are super clean. Great menu with something for all tastes and appetites. Value for money and the chefs are consistent with presenting good quality food quickly. Wait staff and Manager are top class!
We dine at Earl's Robson once a week when in the city on business.

S
Sahba
Vancouver
1 review
Dined on July 30, 2020
Overall5food5service5ambience5

Maddie our server was fantastic as she has always been. The restaurant staff overall are fantastic as well. The food fantastic. Will be returning again and again.

DB
DavidB
Vancouver
1 review
Dined on July 26, 2020
Overall3food4service3ambience2

We go there a lot

The young workers tried but were rather uninformed on almost everything

MG
ManpreetG
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Came from Calgary and stopped by for happy hour drinks. Really great server and service!

OT
vipOpenTable Diner
Vancouver
16 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Great way to kick off a week of vacation!
Loved the patio, food was amazing and Alexa was a ton of fun!!! See you again soon!

w
vipwestcoaster
Vancouver
25 reviews
Dined on July 19, 2020
Overall3food3service5ambience3

Meh. not much of a view from their patio in the back which is where we were seated at. Food was run of the mill...nothing to die for. As it turned dark, I had to ask our server to turn on our patio lights cuz I couldn't read the menu as it was so dark. 🤔

Earls Kitchen + Bar - Robson - Vancouver
Responded on August 28, 2020

Hi Westcoaster, my name is Austin Axenty and I am the General Manager here at Earls Robson. Thank you very much for taking the time to share your review with us on your most recent visit. I am sorry to hear that the food and experience was below our standard. If you would allow me the opportunity to get in contact with you further I would appreciate it big time. I would like to make things right here. Feel free to email me at austin.axenty@earls.ca.

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A
Anonymous
1 review
Dined on July 18, 2020
Overall2food4service1ambience3

The waiting time for food and drinks was horrendous. We waited 30 minutes just to get another round of drinks and between dinner and dessert another 60 min had passed. The server did not communicate the long waiting time and was not attentive to our table at the back patio. The food tasted good and I would have loved for only the kitchen to receive the tip instead of the server.

C
vipCaramel
Vancouver
20 reviews
Dined on July 18, 2020
Overall3food3service2ambience3

I made a reservation about 4 days in advance and put a detailed request that I wanted to sit on the back garden patio. When I arrived I was led to a dark booth in the dining room. I asked about sitting on the patio and was told it cannot be requested in reservations. Nobody called me from the restaurant in advance to notify me that this was the policy. I made the reservation online through OpenTable. We were advised that we could sit on the front patio after a short wait, but opted to wait another 20 min, and did get a seat on the back patio. The service was ok, the waitress seemed disinterested and rarely came by to check on us, but the food was good. We both had the summer berry salad with chicken. The chicken portion was extremely small so would probably get a double order next time. The white peach sangria was refreshing and tasty, but the glass arrived not even half full, and mostly ice, so that was disappointing. This location is notorious for giving hassles at the front desk, everytime I have a reservation, so it was not surprising that there would be another mishap this time. It's a shame that they consistently penalize people with reservations. There's too many other good restaurants out there to endure poor customer service at Earl's on Robson.

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 19, 2020

Hello Caramel, thank you very much for taking the time to send this feedback in on your most recent visit with us. My name is Austin Axenty and I am the General Manager here at Earls on Robson. I am very sorry to hear that the hospitality from the front door to the table was not up to our standard. I would love to follow up on a more personal note to ask a couple of follow up questions so we can fix the issues on our end to ensure this does not happen. Please email me at Austin.axenty@earls.ca

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LT
LauraT
Vancouver
2 reviews
Dined on July 17, 2020
Overall4food4service5ambience3

Had a nice time. Window ledges need cleaning. Cheerful service. Calamari overcooked. Drink glasses spotty, but drinks were good.

OT
OpenTable Diner
Vancouver
1 review
Dined on July 12, 2020
Overall4food3service3ambience4

Rather slow service on a Sunday night, food was ok, but nothing special. Comfy outdoor seating

F
vipFoodeater
Vancouver
24 reviews
Dined on July 10, 2020
Overall5food5service5ambience5

Great choices for happy hour, Lovely patio and Excellent service!!

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 13, 2020

Hello, Im so glad to hear you enjoyed Happy Hour on our patio! I really appreciate that you took the time to share your awesome 5-Star Review with us :) Cheers, Taylor Kirkland Dinner Manager

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OT
OpenTable Diner
Vancouver
4 reviews
Dined on July 8, 2020
Overall5food5service5ambience5

Good food and great service. Very clean

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 13, 2020

Hello, Thank you so much for taking the time to share your 5-Star review with us, we appreciate it big time! Hope to have you back in again soon :) Cheers! Taylor Kirkland Dinner Manager

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D
Dave
Vancouver
2 reviews
Dined on July 4, 2020
Overall5food5service5ambience5

Good food
Great service-Caitlyn was great, very attentive
Outstanding safety and sanitary measures: including 2 metres apart for every table. Paper menus. Further, all bartenders, servers wore masks, and disinfectant was used thoroughly

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

Hi Dave, my name is Austin Axenty and I am the General manager here at Earls Robson. Just wanted to say thank you very much for taking the time to share this 5-star review and for recognizing Caitlin. We think she is awesome too and I love sharing these types of reviews with my entire team. Hope to see you again soon have a great day!

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JC
JCmui
Vancouver
6 reviews
Dined on July 3, 2020
Overall4food4service4ambience4

Nice spot in the heart of Robson St. Comfortable booths by the window.

LM
LolaM
1 review
Dined on June 30, 2020
Overall5food5service5ambience5

Really friendly staff and great service, delicious menu!

EG
EireG
1 review
Dined on June 30, 2020
Overall5food5service5ambience5

Staff were lovely and the food was fresh and tasty!

SF
SFO16
Toronto
1 review
Dined on June 25, 2020
Overall1food2service4ambience1

-my pepper steak was very salty
-red wine was cold and substandard
No bread offered.
-the stafff were accommodating and friendly
-for the $70-it was not worth it
-ambiance was ‘cheap’ and the table I sat at was too high for the seat I was occupying.

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

Hi Char! My name is Austin Axenty and I am the General Manager here at Earls on Robson Street. I am very sorry to hear about your most recent visit with us. It didn't sound awesome at all and you deserve better! I would love to connect with you more on this and follow up. Feel free to email me at austin.axenty@earls.ca and I will get back to you as soon as possible. Would love to make things right with you.

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OT
vipOpenTable Diner
Vancouver
16 reviews
Dined on June 24, 2020
Overall5food5service5ambience5

We had an awesome time on our girls
Happy hour!!

I believe our servers name was Quinn!!?? She was AMAZING and super attentive in a fun way!! Would definitely sit in her section again 👍🏽

We love Earls!!

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

We Love that you love Earls! And Quinn! Thanks so much for taking the time to share this 5 -star review. we love sharing these types of reviews with our entire team! See you again next time :)

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OT
OpenTable Diner
1 review
Dined on June 22, 2020
Overall5food4service5ambience5

Happy with this experience mainly because of our table spot. Of course there are other factors that made the experience better, such as the substantial space between occupied tables due to the current health measures. Staff was friendly and prompt. No issues and straightforward. Didn’t feel like we were rushed out of there nor denied table requests unlike cactus club.

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

Hello! Thank you very much for taking the time to share your 5-Star review of Earls Robson! We appreciate it big time and hope to see you again soon!

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J
Janetp
1 review
Dined on June 19, 2020
Overall5food5service5ambience5

Great food , and great service. Earls is doing a great job

OT
OpenTable Diner
Vancouver
1 review
Dined on June 17, 2020
Overall2food5service1ambience4

Service was poor. Me and my friend ordered wine five minutes apart but hers came 20 minutes after mine. Server didn’t come back to take our order and we had to call upon another server to take ours. Food took a long time to come out. Server messed up our bills.

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

Hello! This visit does not sound awesome at all. I am very sorry about this. My name is Austin Axenty and I am the General Manager here at Earls Robson. If you have time, I would love to connect with you and ask some more questions on your most recent visit. Feel free to reach me at austin.axenty@earls.ca and I will get back to you as soon as I can. Thanks again for your time and for letting us know.

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JG
JonnyG
1 review
Dined on June 16, 2020
Overall5food5service5ambience5

When I left I was drunk so I was able to accomplish what I came to do.
Thanks

Earls Kitchen + Bar - Robson - Vancouver
Responded on July 7, 2020

Jonny! You are a legend! Thank you and hope to see you again soon :)

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BS
vipBusiness2Social
Vancouver
1 review
Dined on June 12, 2020
Overall2food4service3ambience3

Table was not wiped down prior to us being sat at the table. It was evident that it was not sanitized in accordance with COVID regulations (it was sticky). This protocol should be corrected immediately and staff assigned to cleaning tables be re-trained. Suggest using signs that be put on a table that say “SANITIZED” so that hosts know what tables have been sanitized and cleaned in accordance with COVID regulations as per the BC PHO health order.

Earls Kitchen + Bar - Robson - Vancouver
Responded on June 17, 2020

Thank you for taking the time to share your feedback with us on your most recent visit. I am very sorry to hear about your experience with us and I would love the opportunity to get in contact with you via email for a more thorough follow up. Open Table only allows a 500 character response and this issue needs to be addressed with our entire team. If you could contact me at austin.axenty@earls.ca I would love to ask a couple questions to ensure the correct conversations and training takes place

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FAQs

Earls Kitchen + Bar - Robson - Vancouver offers takeout which you can order by calling the restaurant at (604) 669-0020.

Earls Kitchen + Bar - Robson - Vancouver is rated 4.3 stars by 207 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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