Earls Kitchen + Bar - Robson - Vancouver

In the past, we have found Earl's to be quite loud making conversation difficult. This time, since the restaurant was maybe 1/3 full, the music was not as loud, background babble was low and it made the experience much more pleasant. Food was great, my husband's steak was excellent, my curry was great, the waitress was attentive without hovering. All in all, a good experience.

This place is my new favourite in the neighbourhood!! The food is absolutely fantastic and their happy hour can't be beat. It's my go-to when bringing friends out, and people are always surprised at how great it is. Way to step up your game, Earls!!

Always excellent: consistent food, excellent staff and manager

Everything was fantastic. Our server and the restaurant manager duty were great. I look forward to go back again soon

Always a fabulous time!
Awesome server, attentive and made our visit enjoyable!

Will be back as always
👍🏽

As expected.
Consistent food

Delicious food, great portions (make sure you're hungry) and really attentive waitstaff. They were very helpful with finding a menu item that my gluten-free, dairy-free friend could eat. Felt safe, Covid precautions were taken seriously and the restaurant was very clean.

Great service, awesome location, great deals!

Earl’s has alway been one of my favourites!

Very good service.
From the front door to the table.
We were served by a friendly server .
The food was tasteful and served at the right temperature.

It's a great place to dine. Spent my birthday here. The service was outstanding!

had a lovely time, happy hour food was delicious and a great restaurant for our date

Austin the manager and Sophie out server are simply wonderful! Food was excellent (lobster Benny was amazing) as usual but it is the service that makes us keep coming back

The food wasn’t very good.

This location was definitely not the best Earls I’ve been to. The cutlery , table and plates were very dirty. Place was understaffed which in short equals poor service.

Didn’t recognize we were there for a birthday and never asked as well

Earls is one of our favourite dining experiences, we come from out of town to enjoy the food, drinks and atmosphere. This time we were a bit disappointed in the overall experience. I ordered a peppercorn steak which came out very bland, over cooked and the meat was tough. Our server was lovely but she never made it over to quality check our meal so She never had the chance to make it right. We had plans after so there was no time to wait for a new meal anyway. I put down in our reservation that it was my fiancés birthday and there was no special dessert offered or complimentary beverage or even an acknowledgement. The bill with tip was $150 and i wish we tried a different place that night to get a really amazing Vancouver dining experience. Earls hasn’t kept up with the trends and keeps taking off classic dishes that were our favourites - chilli chicken and the Jera chicken curry to be exact. Sadly, I won’t be making plans to revisit earls anytime soon.

Girls night

good value, good food, great staff and great downtown location

Consistently good

Was happy with the service and the drinks. There was a table beside us that was pretty loud but the overall noise of the restaurant was nice. We enjoyed our time here.

it's always good, a good over all standard with friendly service

Always love a night at Earls, Great food every time and for dessert lovers Earls rules!

Service was terrible, it’s like they do whatever they can to no seat customers 30 minutes before happy hour ends. Food was overly salted.

Was a little disappointed that happy hour wasn’t happening at 9 but overall we had an amazing time! Service was awesome, food was delicious and out Marilyn Monroe drinks were perfect

I had a great brunch with my friends and the food was delicious.

Tash was Amazing, great service, good job to the Robson street team!

Hey!!! So we LOVE Earls!! And we live just down the street at West Hastings so it’s an easy go to for breakfast. Happy hour or dinner!! However this morning was a tad disappointing...

Our sever was PHENOMENAL! Sweet, accommodating and always swung around to give us an update on our order!

Due to covid however we were unable to sit as a complete family therefore we were two tables apart. This created a bit of a conflict when it came to putting the food orders in.

There was a delay which was fine with us ( our two year old fell apart when some of us got our breakfast and she didn’t get hers 🙁) Still we were happy and understanding and it seriously wasn’t an issue; we worked around it!!

What was the issue was the server came out and apologized profusely for the delay and said two full
Breakfasts would be complimentary because of the long wait! SO THOUGHTFUL AND SO KIND!

Then the manager came out and also said the breakfasts would be complimentary along with the added negative comments that it was our servers fault because she put our orders in separate, not realizing we were actually together !!

I’m sorry but that’s poor management skills!! You DO NOT throw your staff under the bus after she worked her butt off to keep us informed as we never complained ONCE about anything she did or the wait ! She deserves the credit, not him! We will continue to frequent Earls but the manager could use a hard fast course in proper etiquette and skills on how to treat his staff!

5 stars for that girls!!!!

Earls typically has great food & great service! Unfortunately neither at this location.

Happy hour brunch is outstanding! Great food, great value

Excellent service, good food and value for money.

It was a good experience overall I would return to this location

Delicious food, cozy ambience and friendly staff.

We always feel welcome and are never rushed. All areas are super clean. Great menu with something for all tastes and appetites. Value for money and the chefs are consistent with presenting good quality food quickly. Wait staff and Manager are top class!
We dine at Earl's Robson once a week when in the city on business.

Maddie our server was fantastic as she has always been. The restaurant staff overall are fantastic as well. The food fantastic. Will be returning again and again.

We go there a lot

The young workers tried but were rather uninformed on almost everything

Came from Calgary and stopped by for happy hour drinks. Really great server and service!

Great way to kick off a week of vacation!
Loved the patio, food was amazing and Alexa was a ton of fun!!! See you again soon!

Meh. not much of a view from their patio in the back which is where we were seated at. Food was run of the mill...nothing to die for. As it turned dark, I had to ask our server to turn on our patio lights cuz I couldn't read the menu as it was so dark. 🤔

The waiting time for food and drinks was horrendous. We waited 30 minutes just to get another round of drinks and between dinner and dessert another 60 min had passed. The server did not communicate the long waiting time and was not attentive to our table at the back patio. The food tasted good and I would have loved for only the kitchen to receive the tip instead of the server.

I made a reservation about 4 days in advance and put a detailed request that I wanted to sit on the back garden patio. When I arrived I was led to a dark booth in the dining room. I asked about sitting on the patio and was told it cannot be requested in reservations. Nobody called me from the restaurant in advance to notify me that this was the policy. I made the reservation online through OpenTable. We were advised that we could sit on the front patio after a short wait, but opted to wait another 20 min, and did get a seat on the back patio. The service was ok, the waitress seemed disinterested and rarely came by to check on us, but the food was good. We both had the summer berry salad with chicken. The chicken portion was extremely small so would probably get a double order next time. The white peach sangria was refreshing and tasty, but the glass arrived not even half full, and mostly ice, so that was disappointing. This location is notorious for giving hassles at the front desk, everytime I have a reservation, so it was not surprising that there would be another mishap this time. It's a shame that they consistently penalize people with reservations. There's too many other good restaurants out there to endure poor customer service at Earl's on Robson.