Earls Kitchen + Bar - Robson - Vancouver

Commentaires sur le restaurant Earls Kitchen + Bar - Robson - Vancouver de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Diego

   Vancouver1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing experience on Sunday. Happy hour at the front patio. They had heaters, and the blankets were a plus! Food was good, and our server, Aaron, was very engaging and took care of everything for us in a timely manner. Will definitely be coming back!
   

   Earls Kitchen + Bar - Robson - VancouverA répondu il y a 4 jours

   Hello Diego, Thank you for taking the time to submit this lovely review. We are thrilled to hear that Aaron was able to deliver exceptional service and I can't wait to share this recognition with them. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! I would love to personally set up your next reservation. Feel free to email me anytime at carly.hunter@earls.ca so that I can set that up for you! Carly Hunter - Guest Experience Manager
   

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2. P

   Pam

   Londres12 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This was our last dinner in Vancouver with our adult children. The service was superb, we had Sam as our server. I would also like to call out that one of us has a Peanut / Nut allergy, and they took this very serious. The server said he would check with the Chef, and later came back with the manager that shared some concerns with cross contaminations on a few items that were not made in house. They made a suggestion for my son. We appreciated the care given to us for the meal. We had the Cajun Chicken Fettucine and the Chicken Club House Sandwich, both meals were excellent. Thanks again, we would highly recommend
   

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3. C

   Claus

   Vancouver2 commentaires

   1.0

   Y est allé le 19 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 4

   Reservation was for four persons at 6pm, we were a bit late due to vehicle issue. Were seated promptly and placed orders. First food arrived at 7:15, two orders and an appetizer. Food (steak, calamari, chicken salad wrap) was cold. After 5 minutes further were told other order would arrive soon, one cold order was returned to kitchen, was told it would be replaced. On duty manager came to apologize, told us the entire meals would be comped. The three remaining meals were served about 15 minutes after. We ordered two desserts (Tiramisu) to share. Ironically, the Tiramisu was warm (about room temp) and not refrigerated. While tasty, the mousse part of the Tiramisu was thin & near liquid..not what we would have expected. We left at about 8:15 We were pleased that the restaurant acknowledged the unfortunate circumstances and did not charge us. Possibly unrelated, but suspiciously circumstantial, two of us had a near sleepless night suffering from stomach and intestinal distress...details not pleasant. We were fine the next day
   

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4. J

   Jessica

   Toronto1 commentaire

   4.0

   Y est allé le 16 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Yummy food and ambiance and great location. We were a large group and the food came so quickly. Thanks for a great evening!
   

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5. V

   Vasilios VIP

   Londres22 commentaires

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Great service. Food could have been great but they really overcooked my steak. Everything else was good.
   

   Earls Kitchen + Bar - Robson - VancouverA répondu le 8 avril 2025

   Hello Vasilios, Thank you for taking the time to submit this review. Based off of your rating it seems like we missed the mark during your experience with us. Thank you for sharing your feedback on your meal, I will be sure to pass this along to our chefs and leadership team to improve our operations. I would love to heare more about your experience. Please email me anytime at carly.hunter@earls.ca so that we can work towards regaining your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Carly Hunter - Guest Experience Manager
   

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6. V

   Viktor

   Toronto1 commentaire

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Always really tasty meals - Id welcome some changes to the menu, we’ve been going to Earls for a few years now and the menu is more or less the same. Robson is a very nice location.
   

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   Earls Kitchen + Bar - Robson - VancouverA répondu le 8 avril 2025

   Hello Viktor, Thank you for taking the time to submit this review. Based off of your rating it seems like we missed the mark during your experience with us. I would love to hear if you have any specific feedback for our team that will allow us to deliver exceptional service for each and everyone of our guests. Please email me anytime at carly.hunter@earls.ca so that we can work towards regaining your trust as a valued guest. We look forward to seeing you again very soon and thank you for choosing to dine with us at Earls Robson! Carly Hunter - Guest Experience Manager
   

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7. OT

   Client d'OpenTable

   Los Angeles1 commentaire

   5.0

   Y est allé le 21 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   El lugar muy agradable y el servicio bueno la comida fue lo que esperaba
   

   Earls Kitchen + Bar - Robson - VancouverA répondu le 24 mars 2025

   Hello, Thank you for taking the time to submit this lovely review. We are thrilled to hear that you enjoyed your dining experience. We look forward to seeing you again very soon and thank you for choosing Earls Robson! Antonia Shumka - Lounge Manager
   

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8. A

   Amy

   Vancouver1 commentaire

   5.0

   Y est allé le 18 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This Earls location always provides reliable service and tasty food. I really like the booths that overlook Robson street that offer great people watching.
   

   Earls Kitchen + Bar - Robson - VancouverA répondu le 20 mars 2025

   Hello Amy, Thank you so much for taking the time to review Earls Robson. We are thrilled to hear that you enjoyed your experience and our ambience. We look forward to hosting you again soon. Cheers, Antonia Shumka - Lounge Manager
   

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9. K

   Karen

   Unspecified1 commentaire

   5.0

   Y est allé le 16 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Is really good! I just didn't like that they had the separate tables
   

   Earls Kitchen + Bar - Robson - VancouverA répondu le 17 mars 2025

   Hello Karen, Thank you so much for taking the time to leave this thoughtful review and feedback. We are thrilled to hear that you enjoyed your experience at Earls Robson. I greatly appreciate your feedback on your seating during your visit and will make sure to share this with our leadership team. We would love to host your group again, and I would love to personally set up your next reservation. Feel free to email me any time at antonia.shumka@earls.ca. Cheers, Antonia Shumka - Lounge Manager
   

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10. OT

    Client d'OpenTable

    Vancouver1 commentaire

    4.0

    Y est allé le 15 mars 2025

    1. Cote globale 4
    2. Nourriture 4
    3. Service 5
    4. Ambiance 4

    The restaurant listened to what customers wanted and tried to resolve issued. Appreciate their customer-care mind.
    

    Earls Kitchen + Bar - Robson - VancouverA répondu le 16 mars 2025

    Hello, Thank you for taking the time to review Earls Robson. We are thrilled to hear that our team was able to make you feel heard. I would love to hear if you had any additional feedback on how we can take this to a 5 star experience on your next visit. Feel free to email me anytime at antonia.shumka@earls.ca. Looking forward to your next visit! Antonia Shumka - Lounge Manager
    

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