Earls Kitchen + Bar - Mall at Millenia
Etiquetas principales:
We made reservations several weeks in advance of our June 16 date. On that night we arrived to find a hand printed sign on the door that they were closed. I could see people inside in the kitchen and called the phone number for the restaurant. Someone answered, not a manager and tried to tell me something about being closed due to health reasons. When I suggested they should have notified me the individual hung up the phone. I realize these are trying times for everyone but someone should have called me to tell me they had closed for the day. I traveled from Deland, some 50 MILES away to have dinner here to celebrate my son's birthday. Needless to say this whole saga showed a lack of consideration on managements part as well as a lack of any professionalism.
Hello Donna, Thank you for taking the time to send this review and giving this feedback. I am terribly sorry about not being able to accommodate your reservation and not being able to reach you. I completely agree that this is not a professional showcase of our hospitality and not how we want to represent ourselves. Right now, more than ever, any time with family is so precious and being able to celebrate is worth a great memory. I will be reaching out to you personally to discuss further.
Made a reservation and tried to call to verify and drove 2 hours and you guys were closed and very disappointed when there’s a sign out front that says your open . very disappointed
Hello, Thank you for sending this review. I am so sorry that you did not receive a phone call. I will not make excuses. I will just tell you we need to do better in our communication. Everyone is adjusting to the state of things and we need to make sure we are doing our part to continue hospitality. I would like to continue this conversation further and find a way to make it right.
It was really slow but hopefully things will get better. Food is great!
Hello, Thank you for taking the time to send this kind review! We look forward to seeing you again soon.
Burger was wrong. Lobster was overcooked in the ravioli but was good . Chicken sliders amazing lobster tostada was good
Hello, Thank you for sending your feedback. It is much appreciated and we have already taken action on these items. We will use your feedback to help impact our training and make sure that we limit these mistakes from happening again. I will be sharing this feedback with our servers and helping them improve their help to the guest.
We were hoping to make this our regular Sunday brunch place and have been there several times, but today’s experience changes that.
Hello, Thank you for taking the time to write in this review. I am sorry that you had a poor experience with us during your most recent brunch experience. I would love to hear more about it and ways that we can improve. We love brunch and know that a lot of our guests do to. Your feedback is appreciated and we hope to see you again.
The service was great, I love the vegan food options. I will most definitely return for a date night.
Hello, Thank you for taking the time to send this kind review! We look forward to seeing you again soon.
This place was amazing. We were doted on. You would have thought we were at Ruth’s Chris with the level of service we received. And the food...I’ve already told three of my friends about this place and my next date night will be here to show my husband. The outside area at night would be so romantic and honestly make you forget you’re at Millenia (somehow?) lol The freshness of the food is what will bring me back though. It’s my new go to spot at Millenia 100%.
Hello Katherine, Wow! it makes me so happy to see your enjoyed yourself so much. We can't wait to see you again for the next date night.
Waiter provided good service, but a bit to long to get drinks or to come by table. My daughter sirloin was not made as requested, got cold while waiting for attendance. Charged me 9.75 to upgrade from one vodka to another, never experienced it before. Overall it was an OK experience.
Great food and always consistent! Great service and friendly staff. Went for my birthday and they made me feel special and everyone I brought loved it!
Great as usual!
We were disappointed that the Happy Hour times had been changed to late afternoon, ending at 5 and restarting later at night. We are used to going with Happy Hour between 4 and 7. Good food, just pricier not during HH.
Always A Great Experience!
Great Staff and Food is the Best
We went for brunch, restaurant was clean and food was really good. The restaurant and staff have really embraced all the added safety precautions and it feels extremely safe. Would happily go back.
Great to be back at Earls for an awesome dinner and exceptional service! Felt the restaurant was well-prepared to provide the same great experience as always in our new norm. Thanks to the staff for their attention and focus on safety and creating a welcoming atmosphere.
Had a great experience. I am a vegetarian and usually find one or two items on the menu but at Earl’s kitchen, there were many vegetarian options and I loved the tofu bowl. Will definitely come back.
Hello Smohan, my name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to send this amazing review! We are so thrilled you enjoyed your time and are looking forward to seeing you again soon.
This restaurant was my idea for a ladies night dinner, I felt terrible, the hostess and waitress were not friendly at all, I don’t think they cracked a smile. My burger had mustard on it, that’s just not right. The practice of taking payment at the table was really uncomfortable. I won’t return.
Hello Freedon2011, thank you for taking the time to give us this helpful review. I am sorry for the experience you had concerning your food and service. We love our jobs and I will follow up with my team on how we can better present ourselves to the guest. Energy is everything and we have a lot of it! Next time you choose the burger we would be happy to make it without the mustard if you prefer, no problem! I apologize that you felt uncomfortable with our pay at the table. Our goal is safety.
I I ordered a Cobb salad with blackened chicken. Only opportunity they have is too much spice on the chicken.
Hello, my name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to send this amazing review! We are so thrilled you enjoyed your time and are looking forward to seeing you again soon.
I had a Salmon Thai Bowl which was simply divine! I'll be back again and again and again for this dish!!
Hello Emily, my name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to send this amazing review! We are so thrilled you enjoyed your time and are looking forward to seeing you again soon.
First time there, business meeting, excellent food, our server was phenomenal
Hello MarcZ, my name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to send this great review! I am happy to see your business meal went well and you enjoyed your service. We love being the place to go to for any meetings and look forward to seeing you again soon.
Menu is on higher side of cost for that restaurant. Wife did was made wrong so we didn’t get to eat together. Kids grilled cheese was not very good which is hard to screw up
Hello Gary, I am sorry to hear that your experience was less than acceptable. Thank you for taking the time to write in the review so we can better our business. I will be sharing the feedback so we can work on better execution of our kids menu and finding solutions that allow for appropriate time to eat together. Thank you for your time and we hope to see you again.
They did not see my reservation upon arrival- however, there was a table available So.....
Hello Joanne, my name is Evan May, I m the General Manager at Earls MIllenia. Thank you for taking the time to send us this review. I am sorry that your reservation was missed. I am glad to hear that you still enjoyed your experience but we will be working on making our reservation system more effective.
Great quick evening out for late Happy Hour date night.
Hello Apharmasis, my name is Evan May, I m the General Manager at Earls MIllenia. Thank you for taking the time to send us this review. We are so pleased to see you enjoyed yourself and look forward to seeing you again!
This was a pleasant experience, I definitely enjoyed the service and environment. The portion of the food is small which is my only complaint but other than that I would come back again.
Hello Sheenarayx, my name is Evan May, I m the General Manager at Earls MIllenia. Thank you for taking the time to send us this review. We are so pleased to see you enjoyed yourself and look forward to seeing you again!
Two best things about Earl's: the ambiance (it's GORGEOUS inside) and the plant-based menu (my husband is vegetarian). It's a little on the pricey side though (which I'm totally okay with) and the service is fine, not great (ex: bar top is always sticky and not wiped down after we sit - this has happened almost every time we eat at the bar).
Hello Lauren, my name is Evan May, I m the General Manager at Earls MIllenia. Thank you for taking the time to send us this review. This feedback is very helpful and gives me more ability to impact the bar as an area to improve. I appreciate your time and feedback and look forward to seeing you again soon!
The food was mediocre. I was not pleased with the taste. Great atmosphere though and maxing service
Hello Ashley, Thank you for taking the time to leave us this review. I am sorry to see that you did not enjoy your meal and the food did not leave you with a good impression. We appreciate your feedback and will use it to enhance our training and execution.
The food was excellent, and I would definitely go back for brunch. Server was AWFUL - returned to the table about every 20 minutes or so, and that's because we got her attention through the other servers. It was not crazy busy either. I have no idea if she forgot we were in her section, but she even looked at us a few times with empty glasses and empty plates after eating but kept up with every other table. Thank god the food was a saving grace.
Hello sundaybrunch, Thank you for taking the time to write in this review. I appreciate your detail and look forward to making your next experience better. Sundays are a great tradition for us and we are passionate about a great brunch and delivering excellent service. We look forward to seeing you again and making your next experience even better.
Very nice setting, would highly recommend for date night. Gave a me a 70 setting. Love this place, I'll def. be back ! Food was delicious .
Hello Shanale, My name is Evan May, I am the General Manager at Earls Millenia. Thank you so much for giving us this kind review! We look forward to seeing you again.
This is the third time having a disappointing experience at Earls. The chain simply had not kept up with Cactus Club and Milestones in terms of consistency. My salmon did not taste good and we were charged extra for the aioli- which was weird.
Hello Santosha, Thank you for taking the time to write in your review. I will be reviewing our execution with our salmon to make it better and more consistent. Thank you for bringing it to light. We also have it outlined of the menu for the price of the aioli as we also offer a plain salmon.
earls was wonderful coming in the door, beautiful restaurant overall. Our waiter which I can’t recall his name was very slow, after waiting 45 mins for our food none of our food was cooked correctly. A burger which my wife had ordered well done came to the table as if they had threw the burger on the grill for 10 seconds and put it on the bread. My sushi was very good but honestly the way we were served was unacceptable and very heart breaking due to the fact this was supposed to be a very special Valentine’s Day!
Hello, Thank you for taking the time to send us this review. I am sorry that you did not receive the service you expected. It sounds like it was not to our standard either. I will be following up with my team and using your review as feedback on how we can improve celebrating special occasions. I hope we can see you again so we can sow you what a great experience looks like from outstanding service, to irresistible food. Thank you again.
Phenomenal service! Wonderful food.
Hello Alexa, Thank you for sending us this very nice review! My name is Evan May, I am the General Manager at Earls Millenia. We look forward to seeing you again soon.
I had an amazing time here. The food was great and excellent customer service. I can’t wait to return!
Thank you for sending us this kind review. My name is Evan May, I am the General Manager at Earls Millenia. We look forward to seeing you again soon.
The food and drinks were awesome and so was our server, she didn't miss a beat!
Hello Coco, Thank you for sending us this review! My name is Evan May, I am the General Manager at Earls Millenia. We look forward to seeing you again soon.
Very friendly staff, not a long wait at all for the food. Strong drinks! Definitely going again.
We had a very enjoyable time and enjoyed the food. Good place to celebrate!
The ambiance at this place is LITERALLY BEYOND!!! The food is superior to ANY other brunch place I been to, and the overall experience is one I would like to partake in every Saturday if I could. The service however could use a little improvement. More communication. I wasn't sure who was my waitress because it was like 2 different ladies coming to my table serving me.
Hello DreF, My name is Evan May and I am the General Manager at Earls Millenia. Thank you for taking the time to send this kind review. I am so happy you enjoyed yourself and are looking to make us your location of choice when able. I appreciate your feedback on the service very much and will be sure to follow up to see what the opportunity was and how we can make it more clear for the guest.
Good food and atmosphere for adults with with kids. Menu works for both adults and kids.
Hello Ryan, My name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to write us this personal review! We are so happy you enjoyed yourself with your family and you were all able to find something that you enjoyed. We look forward to seeing you again soon.
Great atmosphere and drinks. Loved the staff, very courteous and timely. Will definitely recommend Earls Kitchen to my colleagues and family.
Hello Zairai, My name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to write us this nice review! We are so happy you enjoyed yourself and our staff. We look forward to seeing you again soon.
Excellent meal and service
Hello HarryT, My name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to write us this kind review! We are so happy you enjoyed yourself and look forward to seeing you again soon.
Great food, great drinks, great atmosphere. Friendly staff and was able to enjoy catching up with out feeling rushed.
Hello DanielM, My name is Evan May, I am the General Manager at Earls Millenia. Thank you for taking the time to write us this kind review! We are so happy you enjoyed yourself and look forward to seeing you again soon.
Server was great, Nick..great guy and service! Food was excellent! Atmosphere nice...but noise level....
Not good.....could hardly hear the person across the table...no other booths or tables open to move too...
Very disappointing☹️
Hello, Carol. Thank you for taking the time to send us this detailed review. I appreciate you letting us know about the concern for the noise level. This is something we are currently working on improving. For your next visit, if you request a quiet table we will be happy to accommodate and find you a table that better suits your needs. Thank you again and we look forward to seeing you again!
Preguntas frecuentes
Earls Kitchen + Bar - Mall at Millenia ofrece entrega a domicilio en asociación con Uber Eats. Earls Kitchen + Bar - Mall at Millenia también ofrece comida para llevar que puedes pedir llamando al restaurante al (407) 345-8260.
Earls Kitchen + Bar - Mall at Millenia tiene una calificación de 4.4 estrellas de 825 comensales de OpenTable.
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