Earls Kitchen + Bar - London

Earls Kitchen + Bar - London reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kelly

   Toronto1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was good, the service lacked any true customer care. We barely seen our server, never got asked about dessert. Full table of servers sitting beside our table on their phones.
   

   Earls Kitchen + Bar - LondonResponded 5 days ago

   Hi Kelly, Thank you for taking the time to leave a review of your experience at our restaurant. We apologize for the negative experience you received, as we always strive to provide excellent and efficient service to our guests. We will definitely take your feedback into consideration as we continue to work hard to improve. It would be great if we could chat over email - josh.munoz@earls.ca, I look forward to hearing from you! Best regards, Josh Munoz - General Manager
   

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2. H

   Helder

   Toronto1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great time and wonderful tasting food. Service was fantastic.
   

   Earls Kitchen + Bar - LondonResponded 2 days ago

   Hi Helder, A huge thank you for the amazing 5-star review! Your support and kind words truly brighten our day. We can't wait to welcome you back for another memorable experience soon. Best regards, Josh Munoz - General Manager
   

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3. R

   Roxanne

   Toronto1 review

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked this as a work meal, and everything was perfect. Will book again.
   

   Earls Kitchen + Bar - LondonResponded on May 14, 2025

   Hi Roxanne, A huge thank you for the amazing 5-star review! Your support and kind words truly brighten our day. We can't wait to welcome you back for another memorable experience soon. Best regards, Josh Munoz - General Manager
   

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4. n

   nancy

   Toronto2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food Highly recommend this restaurant
   

   Earls Kitchen + Bar - LondonResponded on May 14, 2025

   Hi Nancy, A huge thank you for the amazing 5-star review! Your support and kind words truly brighten our day. We can't wait to welcome you back for another memorable experience soon. Best regards, Josh Munoz - General Manager
   

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5. P

   Paula

   Toronto1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience celebrating Mother’s Day! The service was exceptional, and the food was absolutely delicious. Highly recommended!
   

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   Earls Kitchen + Bar - LondonResponded on May 14, 2025

   Hi Paula, A huge thank you for the amazing 5-star review! Your support and kind words truly brighten our day. We can't wait to welcome you back for another memorable experience soon. Best regards, Josh Munoz - General Manager
   

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6. M

   Momo

   Toronto1 review

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Happy with our order but it did take while, 45mins. Fries were just warm but overall we enjoyed our meal.
   

   Earls Kitchen + Bar - LondonResponded on May 12, 2025

   Hi Momo, Thank you for the generous 4-star review! Your feedback is invaluable to us. We're dedicated to elevating your experience even further next time. Best regards, Josh Munoz - General Manager
   

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7. E

   Elaine

   Exclusive2 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   The waitress was friendly and attentive The romaine salad was too salty. The meal l had l couldn’t eat the one bite l had made my lips and tongue swell up it was so spicy. On menu it never said anything about being spicy, so l sent back and never ate anything more. Waitress wanted to bring me something but my mouth couldn’t handle it. She brought me milk then ice cream to try and settle the discomfort l was feeling. Husband’s steak had too many pepper corns on it was not very satisfying. Daughters salad had too many pepper much vinegar on it. Overall I would not go back
   

   Earls Kitchen + Bar - LondonResponded on May 12, 2025

   Hi Elaine, Thank you for taking the time to leave a review of your experience at our restaurant. We apologize for the negative experience you received, as we always strive to provide excellent and efficient service to our guests. We will definitely take your feedback into consideration as we continue to work hard to improve. It would be great if we could chat over email - josh.munoz@earls.ca, I look forward to hearing from you! Best regards, Josh Munoz - General Manager
   

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8. S

   Shawna

   Toronto4 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a little loud, but we were all happy with the service. Food was excellent as usual. Our waitress was amazing! Can’t remember her name, but we loved her. We came in at 6:30 and we sat on the kitchen side in a booth. She had a dark complexion. 10/10 for service and food!
   

   Earls Kitchen + Bar - LondonResponded on May 7, 2025

   Hi Shawna, A huge thank you for the amazing 5-star review! Your support and kind words truly brighten our day. We can't wait to welcome you back for another memorable experience soon. Best regards, Josh Munoz - General Manager
   

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9. C

   Catherine

   Toronto1 review

   2.0

   Dined on May 3, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I frequent Earl’s (Wellington location) as the food is terrific and the location is convenient.
   

   Earls Kitchen + Bar - LondonResponded on May 5, 2025

   Hi Catherine, Thank you for taking the time to leave a review of your experience at our restaurant. We apologize for the negative experience you received, as we always strive to provide excellent and efficient service to our guests. We will definitely take your feedback into consideration as we continue to work hard to improve. It would be great if we could chat over email - josh.munoz@earls.ca, I look forward to hearing from you! Best regards, Josh Munoz - General Manager
   

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10. M

    Mike

    New York City2 reviews

    2.0

    Dined on May 2, 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    Very disappointed. Was recommended. Drinks WRONG 2 people food no good. Party of 6. Will need convincing to go back. Tried a couple years ago ag and good. Don’t know what happened
    

    Earls Kitchen + Bar - LondonResponded on May 5, 2025

    Hi Mike, Thank you for taking the time to leave a review of your experience at our restaurant. We apologize for the negative experience you received, as we always strive to provide excellent and efficient service to our guests. We will definitely take your feedback into consideration as we continue to work hard to improve. It would be great if we could chat over email - josh.munoz@earls.ca, I look forward to hearing from you! Best regards, Josh Munoz - General Manager
    

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