Earls Kitchen + Bar - Legacy West

Earls Kitchen + Bar - Legacy West reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. c

   cintia VIP

   Orlando30 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente día xoeriencia. Lindo lugar para muy buen servicio y la comida muy rica
   

   Earls Kitchen + Bar - Legacy WestResponded 4 days ago

   Cintia, ¡Gracias por sus amables palabras! Nos alegra mucho saber que tuvo una excelente experiencia y que disfrutó tanto de la comida como del servicio. Significa mucho para nosotros saber que le alegramos el día. Azalea - Gerente de salón
   

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2. G

   Gregg VIP

   Dallas22 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Good restaurant, decent vibe. Servers are somewhat absent and disengaged. Some servers seemed very engaged but unfortunately ours was not. He even let us order a seafood app sufficient for 6 people and there were only two of us. We couldn’t finish and we never even ordered dinner or dessert we were so full. “Sushi” was artificial (no actual fresh fish), lacking creativity and flavor. Oysters were tiny but sweet. Super heavy portions of the shrimp, which was fine, but how much shrimp can one eat? Like so many of our other favorite spots, this one too seems to be suffering from good help as well. For $150 pp, this lacks a lot!
   

   Earls Kitchen + Bar - Legacy WestResponded 4 days ago

   Hi Gregg, Thanks for taking the time to share your detailed feedback. While we're glad you enjoyed the overall vibe, we're truly sorry to hear that your experience fell short in multiple areas. We apologize that you didn't receive the attentive service we aim to deliver — that’s not the standard we hold ourselves to. We understand how frustrating it must be to leave feeling unsatisfied, especially at the price point you mentioned. We're continually working to improve our service and menu, your feedback is incredibly valuable in helping us do that. We hope you'll consider giving us another chance in the future to provide a more balanced and memorable experience. I can be reached at, azalea.beattie@earls.ca Azalea - Lounge Manager
   

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3. u

   umacharan

   Chicago4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Was a great experience except that we couldn’t get outdoor seating due to wet cushions.
   

   Earls Kitchen + Bar - Legacy WestResponded 5 days ago

   Hello Umacharan, Thank you for taking the time to leave us this amazing review. We're thrilled to hear that you had a great experience. We appreciate your feedback about the seating situation and will certainly keep it in mind as we strive to improve our diner's experience. We hope to welcome you back soon. Azalea - Lounge Manager
   

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4. G

   Greg

   Orange County5 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A very good experience on Easter Sunday. All the entrees were great.
   

   Earls Kitchen + Bar - Legacy WestResponded 5 days ago

   Hi Greg, Thanks for the review! We're thrilled to hear that you enjoyed your Easter meal with us! We appreciate your feedback and look forward to serving you again soon. Azalea - Lounge Manager
   

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5. J

   John

   Dallas21 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Visited Easter Sunday with a party of 8. Service slow and nothing special. Food was ok and again nothing special. Overpriced for quality and quantity of food. Kitchen must have been in the weeds as it took some while for food to come out. Bar backed up as well. Wont be returning.
   

   Earls Kitchen + Bar - Legacy WestResponded 4 days ago

   Hi John, Thank you for taking the time to share your feedback. We're truly sorry to hear that your Easter Sunday visit didn’t meet expectations. While holidays can be especially busy, that’s no excuse for an experience that feels underwhelming or overpriced, and we take your comments seriously. We’ll be reviewing your feedback with our team to address the issues you mentioned and work on improving both our pace and consistency. We appreciate you giving us a try and are sorry to hear we won’t be seeing you again — but should you decide to give us another chance in the future, we’d love the opportunity to provide a much better experience. I can be reached at, azalea.beattie@earls.ca Azalea - Lounge Manager
   

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6. J

   Javier VIP

   Dallas4 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Unfortunately, our experience at Earl’s was really disappointing. Out of three orders, two came out wrong. We gave them the chance to correct it, but after waiting over 45 minutes, the food still never arrived — so we ended up leaving hungry. The staff was polite and seemed genuinely apologetic, but it was clear the kitchen was completely disorganized. Definitely expected better.
   

   Earls Kitchen + Bar - Legacy WestResponded 5 days ago

   Hi Javier, Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues with your visit — this isn’t the standard we aim to uphold. While we’re glad our staff treated you with kindness, it’s clear that we fell short in delivering the quality and efficiency you deserve. We’re taking this feedback seriously and will be reviewing what happened with our kitchen team to prevent similar experiences going forward. We’d really appreciate the opportunity to make this right — please reach out to me directly at, azalea.beattie@earls.ca if you're open to it. Sincerely, Azalea - Lounge Manager
   

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7. E

   Esther VIP

   Dallas17 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   They had so few options that were gluten free. It was very disappointing!
   

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8. N

   Nicolette VIP

   New York City36 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time at Earls! As always, the food is delicious, but what made it even better was our server Namya. Namya is an exceptional server and did a wonderful job serving our table!
   

   Earls Kitchen + Bar - Legacy WestResponded 5 days ago

   Hi Nicolette, Thanks for the review! We're thrilled to hear that you had an amazing time. It's always a pleasure to know that our food and service have made a positive impression on our guests. We're grateful for your kind words and high ratings. We look forward to serving you again soon! Azalea - Lounge Manager
   

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9. K

   Kimberly VIP

   Dallas16 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb as always, Earls offers timeless selections in a beautiful setting. I had the Southwest Chicken and Avocado Salad, which could not have been more delicious. My dining companion had the Poke Salad, and it was absolutely beautiful. Earls consistently delivers quality food and above average service. It just keeps getting better.
   

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10. C

    Cheryl VIP

    Dallas37 reviews

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had many outings here from dates to meetups and the service and food is consistently terrific! Great job guys!!! Crab cakes a favorite!
    

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