Earls Kitchen + Bar - Jasper

Table was ready and we were seated quickly the food was good quality and delivered in a reasonable time

It was busy but we were seated right away with our reservation. My salmon was cold and over cooked. My partners chicken and ribs was delicious

Reservation was on time and the service was prompt. It is the Earl experience one can expect that you would be use to in your home city. Nice place to eat at in Jasper.

Experience overall was good.
Reservation was on time. However they sat us at the wrong table and had to move us, not a big issue, but still.
Waiter was good, it was my birthday and he inquired if I would like a free dessert, I said I wasn’t quite sure, but would let him know. He then mentioned that he could get my drink for free instead of a dessert and I yes. We ended up getting charged for it.
Waiter inquired if he could submit both our appetizers and entrees to come out at the same time due to how busy the kitchen was, and so that we wouldn’t have to wait for out entrees, we said ok. Overall, felt a little rushed having everything come out at once. However, kitchen should be prepared for how busy it was.
Will be return if we are back in Jasper, probably, but will take into consideration how busy it will be as it seems kitchen is unable to handle it.

Being NYE and extremely busy, the service and food was fantastic! Very loud but to be expected!

We were a party of 10 on New Years Eve so the place was booked solid. We had amazing service and our food came out quick!

Terrible
Reserved a table to be put at the worst spot in restaurant.
Very average staff, all dressed differently so don’t stand out. What kind of manager does this place have?
Food okay, but atmosphere terrible. I’m used to Banff earl’s but no comparison.

When we travel to Jasper in the winter for a family vacation we like going to Earls for dinner on the Saturday night. We had a table of 8: 7 adults and one child. Our table was ready and were escorted right away to be seated.
The gal took our drink orders promptly and brought water as well. We also ordered appetizers too After that is when the service went downhill.
The drinks came and were good but the two orders of sushi and one of hot wings was a terrible presentation: the sushi was loosely rolled and fell apart when trying to use chopsticks and the wings were miniature and tiny. The sushi sat on the pass for over 15 minutes (I had a clear eyeshot of the kitchen and watched out appetizers sat dying on the pass).
It took our server a while to collect dishes and to offer a second drink order. I had to flag her down as her attention appeared to be on the 6 top table beside us.
We had modified two entrees: one being my grandson's rib dinner that it come with rice not fries. It came with the latter. My daughter's order was also messed up.
Four people received their dinners over 10 minutes before the other four entrees.
We were almost finished our meals before the gal came over to ask how our dinner was (?)
Choosing Earls on Saturday, Dec. 21, 2019 turned out to be a bad decision and we will choose another restaurant in Jasper.
We are loyal customer to Earls in Edmonton but will not be back to the former location.

Our food was great, but the service from our waiter truly stood out. He made is enjoyable and very personalable

We loved having alex as our server! Made our experience memorable! Will return :)

Food was great, price ok for value, only the service was soso. Server were fast but asked if we were just waiting for the bill or if we wanted dessert. So it felt rather like “get out” than “fast service”. As to the noise and music: less is more...

Excellent food and even better service. Cocktail recommendations went down a treat. Would definitely recommend this to anyone looking for brilliant food at reasonable prices!

I reserved a table online but when I got to the restaurant they could not any record of it and I did not have my phone proof with me at the time. I ended up waiting about 30 minutes. I think you should check into your reservation as something is not working properly.

Yes great place to eat service great. Music too loud for conversation, other than that no complaints

nice food and lovely service ! the waitress is here to make you happy and it is successful

Second visit to Earls whilst travelling in Canada and same dreadful experience. Mains arrive 2 minutes after starters and your told they’re is nothing they can do about it, just up to you to eat. Main cold by the time you get to it No time to sit and enjoy the meal, no offer to get a second round of drinks. Staff rude and unhelpful, just say it’s the ‘brand values’. So a hospitality venue that doesn’t want you to spend time enjoying being there!! Real shame. The food is good

Booked on line.
Had no wait
Service was great food was delicious.
And most of all the view was spectacular in Jasper.
I would totally recommend eating here

Great place. The card is eclectic, yet they succeed in every plate whether it's asian, steaks, pizzas etc. Good vibe. Good service.

Delicious calamari and wings. Loved it.

Good food for a good price. Desserts are brilliant.

Go on a Tuesday for half price on all wine, makes this place even better!

Upon arrival we received a very warm greeting from Kellie and our server Tori was absolutely fantastic. The Beyond Meat burger is to die for, would order again! Outstanding experience.

we were sat outside, one advantage it was quieter than inside which was bedlam, one disadvantage ~ mosquitoes !. Food is good, service good

We enjoyed Earls so much that we ate there two of the three nights we were in Jasper.

nice big noisy space - good food and quick service

Earl's was the perfect lunch spot in downtown Jasper. My husband loved his burger and I had spicy tortilla soup and fish tacos that were perfect on a cool, overcast day. Fun atmosphere too. We had a window table overlooking town.

We thoroughly enjoyed our experience at Earl’s. The meals were amazing and the service fantastic!

Earls is a buzzy, friendly place with good food. There was a good range of options on the menu and our waiter was friendly and helpful. The food was all really good and we really enjoyed the meal. We would return and also recommend!

Servers were very good as we changed from inside to the patio then it rained so we were back inside. This was accomplished with no fuss. Main course of salmon a bit uninspiring, really just salmon & rice. The teriyaki chicken needed more chicken & less rice. Choc pud was good. Tips start at 16% here.

Prima pizza,s en burger. Deze locatie van Earls is bij een groot winkelcentrum en een druk familie restaurant.

Everything was great other than the hostess was very rude and not very friendly. It took a long time for us to get our table. Our server was fantastic and the food was very good.

Great views, great waiter. Hostess almost seemed like she did not want to work this day we visited but the drinks and food made up for her not so positive attitude. All questions answered, some suggestions were made that were great. All in all it was a great visit and a good time.

Good choice of food. Great atmosphere. Reasonably priced

We chose this restaurant at random because it was within walking distance of the lodge where we were staying and booked a travel before we arrived. We both chose ribs and they were delicious. Sharing a starter of prawns and two glasses of Zinfandel/Malbec completed the experience. It was so enjoyable we booked for the following night which turned out to be almost a disaster. Our starter of a salad contained some very old slimy leaves and my husbands steak which was ordered as medium/rare (and described on the menu as slightly pink in the centre) was completely over cooked. Mine - ordered as medium - was spot on. A second steak came for my husband but was no different. The waitress agreed and we were not charged for either the salad or my husband’s steak. So whilst it was a disappointing second experience, the restaurant did make amends. A comment from the waitress was that they were over busy and the kitchen was having problems trying to keep up. A table alongside the window gives a pleasant experience.

Great location and fun atmosphere. The food was delicious and our server was very experienced and did a great job. We will definitely be back.

Had the table at the very back by the washrooms. Place looked worn and not clean. Certainly not like Earls in Toronto.

The vegan power bowl is AMAZING!!!! Service was top notch!

Excellent meal in a lovely setting. We got a bit wet when the rain started but it all added to the experience! Best meal of our trip so far!

Different ethic foods on the menu provides a nice variety to choose from. My friend got Chinese and I got Indian and both were delicious

We had reservations and were seated right away. The restaurant was very busy. We ordered cocktails to start and when received, we ordered Earl's Famous Clam Chowder, our main course selections and a bottle of wine. The chowder was served and we did enjoy it. We then started drinking the wine awaiting the arrival of our main course. Earl's is an open kitchen and we watched much activity with orders going from the kitchen the to the tables. Our waiter came by close to an hour after our orders were placed and commented that he was going to check on the status of our meal as he realized we had been waiting a long time. We watched as the waiter checked to make sure our order had been placed then go to the chef to advise that our meals had not been prepared. After 10-15 more minutes passed, my husband called our waiter over and said this is ridiculous and told him to cancel our order and bring us a bill for what we had consumed. The waiter was apologetic and understood our position. They adjusted our bill to only charge us for the bottle of wine which was very nice but we were amazed that the manager did not take the time to personally come by to apologize. Would never go back.