Earls Kitchen + Bar - Jasper

Food was really god and the service was great. Nothing to complain about.

We had a bit of a communication issue with our server who didn't really explain that we should use the online menu to choose our meals and then tell herb she just said are you choosing online, online, online? She meant instead of paper menus but didn't explain anything else. Otherwise good service.

Very pleased with our meals. Everything was great! I very much appreciated all the sanitary measures, including good social distancing between tables and staff wearing masks.

Good place to eat in the summer especially if you can get patio seating

Always a "go to" for our family when in Jasper. Consistently dependable!

Worst Earls experience to date. Food and service was just not great and this has happened before at this location. Would not recommend. Steaks not cooked correctly and other items not up to their normal standard. Better off trying one of the local restaurants.

Great food, and there was great attention to safety during these Covid times.

Earls Jasper had a large, loud, over served group next to us. We waited over 15 minutes before our server came. We reserved a booth for a special date online and were relieved when the very obnoxious group left.
Not sure why a manager was not called by waitstaff to help speak to the group about there conduct.

Always come here when in Jasper. The food is absolutely amazing. Highly recommend the holy cow appetizer.

The menu prices were exorbitant. 50 dollars for steak and prawns?. 18.95 for a hamburger? We never ordered we got up and walked out, went across the street for a 10 dollar hamburger and fries which was delicious..I would not recommend Earls in jasper to anyone.

Great food and great service. Seem to have coping with the issues of the pandemic down to a fine art.

It was good but the restaurant (Earls) was not aware of the Open Table reservation. I gave my name and didn’t find me. I had to show the e-mail from Open Table. We had to wait 5 minutes. Lucky not to be too busy on that day but otherwise it could be an issue.

Good food, beautiful view! Service was fast and waiter was friendly

Great service, delicious food. The burger is so damn good

Our waiter messed up our order for all 3 entrees. Brought our starter after our mains were given. This was even after our mains were sent back the first time for being wrong. The waiter had a problem with us sending back the starters even when we said really are we going to eat it now when our mains have come.

My Son Grad

Excellent food and service. Went for the brunch menu and was not disappointed.

Always good quality food at Earls. I will always recommend it as a solid place to go when you just want to relax and find all of the standard menu items.

Had a really good dinner and they were great when we first checked in

We love this Earls. The food is always good and the patio is one of the best in the world!

It was ok had to wait for a table since i was not in the reservation list and though i booked it 4 days in advance. Food was ok, very small portions for the price.

Table was ready and we were seated quickly the food was good quality and delivered in a reasonable time

It was busy but we were seated right away with our reservation. My salmon was cold and over cooked. My partners chicken and ribs was delicious

Reservation was on time and the service was prompt. It is the Earl experience one can expect that you would be use to in your home city. Nice place to eat at in Jasper.

Experience overall was good.
Reservation was on time. However they sat us at the wrong table and had to move us, not a big issue, but still.
Waiter was good, it was my birthday and he inquired if I would like a free dessert, I said I wasn’t quite sure, but would let him know. He then mentioned that he could get my drink for free instead of a dessert and I yes. We ended up getting charged for it.
Waiter inquired if he could submit both our appetizers and entrees to come out at the same time due to how busy the kitchen was, and so that we wouldn’t have to wait for out entrees, we said ok. Overall, felt a little rushed having everything come out at once. However, kitchen should be prepared for how busy it was.
Will be return if we are back in Jasper, probably, but will take into consideration how busy it will be as it seems kitchen is unable to handle it.

Being NYE and extremely busy, the service and food was fantastic! Very loud but to be expected!

We were a party of 10 on New Years Eve so the place was booked solid. We had amazing service and our food came out quick!

Terrible
Reserved a table to be put at the worst spot in restaurant.
Very average staff, all dressed differently so don’t stand out. What kind of manager does this place have?
Food okay, but atmosphere terrible. I’m used to Banff earl’s but no comparison.

When we travel to Jasper in the winter for a family vacation we like going to Earls for dinner on the Saturday night. We had a table of 8: 7 adults and one child. Our table was ready and were escorted right away to be seated.
The gal took our drink orders promptly and brought water as well. We also ordered appetizers too After that is when the service went downhill.
The drinks came and were good but the two orders of sushi and one of hot wings was a terrible presentation: the sushi was loosely rolled and fell apart when trying to use chopsticks and the wings were miniature and tiny. The sushi sat on the pass for over 15 minutes (I had a clear eyeshot of the kitchen and watched out appetizers sat dying on the pass).
It took our server a while to collect dishes and to offer a second drink order. I had to flag her down as her attention appeared to be on the 6 top table beside us.
We had modified two entrees: one being my grandson's rib dinner that it come with rice not fries. It came with the latter. My daughter's order was also messed up.
Four people received their dinners over 10 minutes before the other four entrees.
We were almost finished our meals before the gal came over to ask how our dinner was (?)
Choosing Earls on Saturday, Dec. 21, 2019 turned out to be a bad decision and we will choose another restaurant in Jasper.
We are loyal customer to Earls in Edmonton but will not be back to the former location.

Our food was great, but the service from our waiter truly stood out. He made is enjoyable and very personalable

We loved having alex as our server! Made our experience memorable! Will return :)

Food was great, price ok for value, only the service was soso. Server were fast but asked if we were just waiting for the bill or if we wanted dessert. So it felt rather like “get out” than “fast service”. As to the noise and music: less is more...

Excellent food and even better service. Cocktail recommendations went down a treat. Would definitely recommend this to anyone looking for brilliant food at reasonable prices!

I reserved a table online but when I got to the restaurant they could not any record of it and I did not have my phone proof with me at the time. I ended up waiting about 30 minutes. I think you should check into your reservation as something is not working properly.

Yes great place to eat service great. Music too loud for conversation, other than that no complaints

nice food and lovely service ! the waitress is here to make you happy and it is successful

Second visit to Earls whilst travelling in Canada and same dreadful experience. Mains arrive 2 minutes after starters and your told they’re is nothing they can do about it, just up to you to eat. Main cold by the time you get to it No time to sit and enjoy the meal, no offer to get a second round of drinks. Staff rude and unhelpful, just say it’s the ‘brand values’. So a hospitality venue that doesn’t want you to spend time enjoying being there!! Real shame. The food is good

Booked on line.
Had no wait
Service was great food was delicious.
And most of all the view was spectacular in Jasper.
I would totally recommend eating here

Great place. The card is eclectic, yet they succeed in every plate whether it's asian, steaks, pizzas etc. Good vibe. Good service.

Delicious calamari and wings. Loved it.