Earls Kitchen + Bar - Dadeland

Commentaires sur le restaurant Earls Kitchen + Bar - Dadeland de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Roberto VIP

   Miami10 commentaires

   2.0

   Y est allé il y a 1 jour

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   Idk what was happening but the service was terrible. I don’t know if they didn’t have enough wait staff but it wasn’t it. We ordered apps and they were sitting there as we were waiting for plates, it wasn’t until I asked one of the managers with the head set that we got help because our waiter was no where to be found.It took forever for our waiter to get to us for refills, or to get the used plates out of the way. And to get his attention for the bill too. Service is usually good here and this is a regular spot but after this we will resconsider
   

   Earls Kitchen + Bar - DadelandA répondu il y a 1 jour

   Hi Roberto , My name is Dustin, I am the Assistant General Manager at Earls Dadeland. As a loyal guest of our restaurant, we take your feedback very seriously, and very much so appreciate you taking the time to brung this to our attention. I will be relaying your feedback to our leadership team and our service team to ensure its fixed immediately. Please feel free to reach out to me at dustin.barrier@earls.ca so we can connect and hopefully rebuild the trust we've lost as a result of this experience. As a team, we are sorry for missing this mark on your outing. Sincerely, Dustin Barrier- Assistant General Manager
   

   Ce commentaire est-il utile?

2. S

   Saint VIP

   Miami33 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and ambiance. Burriata tacos were awesome
   

   Earls Kitchen + Bar - DadelandA répondu il y a 2 jours

   Hi Saint! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

3. S

   Sofia

   Miami1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   love this place! amazing music, love the drinks and the food
   

   Earls Kitchen + Bar - DadelandA répondu il y a 2 jours

   Hi Sofia! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

4. A

   Ana

   Unspecified1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food, service and atmosphere. Will continue to be a goto spot for us.
   

   Earls Kitchen + Bar - DadelandA répondu il y a 6 jours

   Hi Ana ! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

5. M

   Marbet VIP

   Miami7 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server Jessica was the absolute best. Unexpected great time!
   

   Earls Kitchen + Bar - DadelandA répondu il y a 2 jours

   Hi Marbet! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

6. M

   Michael and Daisy

   Miami1 commentaire

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Our waiter Barbie was excellent. The food was good. The coconut Mojito I ordered was awful. I had to return it and replace it for a glass of wine . Unfortunately I witness a server putting his hands on an order of fries without a glove, he was adding fries to an order he was delivering. This was really disturbing and I did mention it to Barbie. Hopefully it was reported.
   

   Earls Kitchen + Bar - DadelandA répondu il y a 6 jours

   Hi Michael and Daisy, My name is Josie, I am the Guest Experience Manager here at Earls Dadeland! Thank you for taking the time to submit your 4 star review! We really appreciate your feedback. If there's anything that we could’ve done to change your experience from a 4-star experience to a 5-star experience please feel free to email me directly. We cannot wait to have you back for many more visits. Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

7. J

   Janelle VIP

   New York City3 commentaires

   5.0

   Y est allé le 26 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always great service and food. Staff is super friendly.
   

   • 

   Earls Kitchen + Bar - DadelandA répondu il y a 7 jours

   Hi Janelle! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

8. M

   Mayte

   Toronto1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 3

   The experience was great and so was the service but the music was way too loud to enjoy conversations.
   

   Earls Kitchen + Bar - DadelandA répondu le 23 avril 2025

   Hi Mayte! My name is Josie and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience with us! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Josie Åkerblom- Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

9. J

   Jeffery

   Unspecified1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 1

   I’ve enjoyed dining at your restaurant a few times in the past, but unfortunately, my recent visit was disappointing. The music was excessively loud, making it hard to have a conversation. To make matters worse, the food arrived cold, and the drinks were filled with so much ice that they were watered down almost immediately. This visit lacked the usual spirit and quality I’ve come to expect from your establishment. I hope you’ll take this feedback seriously, as I’d love to return in the future and have a better experience.
   

   Earls Kitchen + Bar - DadelandA répondu le 24 avril 2025

   Hi Jeffery, My name is Josie, I am the Guest Experience Manager at Earls Dadeland. We are disappointed to hear about your experience with us. I would love to get in touch with you to gather more information surrounding your visit. Please feel free to reach out to me at josie.aakerblom@earls.ca so we can connect. As a team, we are sorry for missing so many marks on your outing. Sincerely, Josie Åkerblom - Guest Experience Manager josie.aakerblom@earls.ca
   

   Ce commentaire est-il utile?

10. A

    Andrea VIP

    Orlando 6 commentaires

    3.0

    Y est allé le 19 avril 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 2
    4. Ambiance 3

    We had reservations for five people at 4 at Earls during what wasn’t a particularly busy time — many tables around us were empty. Despite that, it took over 10 minutes just to place our drink orders. Appetizers took longer than expected, and lunch wasn’t served until nearly 5 p.m., by which point we were starving and practically inhaled our meals. The service felt rushed and indifferent, as if they were doing us a favor. At one point, we were told the bar was backed up — even though half the restaurant was empty — and we were only waiting on two Cokes and a glass of wine. If it weren’t for how amazing the food was, the experience would have been truly frustrating. Nobody asked if we wanted coffee or dessert, which was disappointing. The food was truly excellent, but the slow and dismissive service would make us think twice before coming back.
    

    Earls Kitchen + Bar - DadelandA répondu le 21 avril 2025

    Hi Andrea, My name is Josie, I am the Guest Experience Manager at Earls Dadeland. We are disappointed to hear about your experience with us. I would love to get in touch with you to gather more information surrounding your visit. Please feel free to reach out to me at josie.aakerblom@earls.ca so we can connect. As a team, we are sorry for missing so many marks on your outing. Sincerely, Josie Åkerblom - Guest Experience Manager josie.aakerblom@earls.ca
    

    Ce commentaire est-il utile?